The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with the product the condition it arrived in and also the time scale from ordering to delivery. cannot fault the company in any way. thank you”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company we really do appreciate it. We love to read our customer feedback and so pleased to see that you was happy with all aspects of our service. Please come and shop with us again very soon! Thanks, Graham.

Posted 4 years ago

“Fantastic hand cream. I keep taking my gloves off when gardening... this cream repairs the damage!”

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Posted 4 years ago

Thanks for the lovely review, as a small company we really do appreciate it. We love the Inis range, it's one of our best sellers. It's worth trying other items in the range too, they are amazing. Thanks, Graham.

Posted 4 years ago

“Extremely happy with purchases, good quality and value, well packed and delivered on time. will use again. L. Smith Lincoln.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. We have some lovely items for sale and they are all top quality so you won't be disappointed. We look forward to your next order. Thanks, Graham.

Posted 4 years ago

“I needed to send a birthday gift to a friend who is in care home. Your company was recommended to me by a friend who has used your company in the past. I was impressed by your service and pleased to say the item has been delivered.Thank you I shall certainly use your company again.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. A big thanks to your friend for recommending us too! Hope you friend enjoys her birthday gift and that you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“I ordered a gift to be sent to my sister-in-law for her birthday. She received it in good time and telephoned to say she was delighted with all the products I had chosen and looked forward to using them.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Great to hear that your sister was happy with her gifts. Come back and shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Excellent service! Would definitely recommend.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 4 years ago

“A very good range of goods and products to suit all ages. Glad to see organic products and the very, very best mint chocolate I have ever tasted ( I have tasted quite a few) worth buying in large amounts.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, we like to make sure we have a good range of products, including organic and vegan friendly items. We will have to give the mint chocolate a try, sounds delicious! We look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Fast delivery. Excellent communication.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 4 years ago

“Very quick and efficient service. Products also very good with pleasant fragrance.”

Helpful Report

Posted 4 years ago

Thanks for the kind review, the Gardeners Hand Therapy range is lovely and works well too. Be sure to come back to us for more when you run out! Thanks, Graham.

Posted 4 years ago

“Very pleased with the service.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 4 years ago

“I was desperate to get my favourite soap and was very pleased with the good service and prompt delivery.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, we really appreciate it. Inis is our best selling range and it's clear why...smells divine. We have lots of customers who come back for more. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Great product quality, delivered on time. Excellent.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 4 years ago

“excellent service and good quality products.”

Helpful Report

Posted 4 years ago

Thank you for the review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 4 years ago

“Beautiful fragrance and quick delivery”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, we really appreciate it. We have some lovely fragrances and lots of lavender to help relax and calm the mind - useful in these challenging times! Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Was pleased how easy 2 order online. Was pleased delivery was quick. Am happy with my scarf ring.”

Helpful Report

Posted 4 years ago

Thanks for the kind review, as a small company we really appreciate it. Glad you were happy with our service and your scarf ring. We dispatch orders next day so they reach customers as quickly as possible. Thanks, Graham.

Posted 4 years ago

“Arrived quickly and happy with postage cost. Slightly disappointed with the flimsy packaging and the dispensing top was broken so awaiting a replacement.”

Helpful Report

Posted 4 years ago

Thanks for the review Kathyrn, we are sorry to hear your item arrived damaged. It's a fine line between using enough packaging to protect an item and using too much and being wasteful. We normally get it right but odd times parcels take more of a bumpy journey. Hope it hasn't put you off shopping with us again, your replacement is on it's way! Thanks, Graham.

Posted 4 years ago

“Love this company. Lovely gifts. So pretty and different.”

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Posted 4 years ago

Wow, a great review, thanks Patricia! We do have some lovely gift items available and we are always updating our ranges so there is something different whenever you come back to shop with us...hope you will be back soon!. Thanks, Graham.

Posted 4 years ago

“Nice products from The Garden Fragrance. Well packaged and timely delivery.”

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Posted 4 years ago

Thanks for the review Valerie, glad that you like our products and our service. Even in these challenging times we are managing to get orders out next day so you will receive them as soon as possible. Hope you come back to shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Usual prompt service.Thanks”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 4 years ago

“On time despite COVID problems. Carefully packaged.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews