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The Garden Fragrance Company Reviews

4.8 Rating 2,086 Reviews
96 %
of reviewers recommend The Garden Fragrance Company
4.8
Based on 2,086 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read The Garden Fragrance Company Reviews
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Phone:

01543418546

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Excellent service and great quality products. Will definitely use again.
Helpful Report
Posted 4 years ago
Thank you for your 5 star review, as a small company we really appreciate it. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.
Posted 4 years ago
Quite delivery and lovely item very pleased
Helpful Report
Posted 4 years ago
Thank you for your 5 star review, as a small company we really appreciate it. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.
Posted 4 years ago
Second time I’ve used them, prompt service, Delivery took 5 days but under the circumstances acceptable, product as described and well priced compared to other suppliers Than you
Helpful Report
Posted 4 years ago
Thanks for the 5 star review Michael, glad to hear that you placed a second order with us. We do dispatch orders same or next day and deliveries should take 48hrs but as you state, Royal Mail are taking a while longer to deliver in some areas. Hope you will be back to shop with us again soon. Stay safe. Graham.
Posted 4 years ago
Good service and item arrived promptly . Very pleased
Helpful Report
Posted 4 years ago
Thank you for your 5 star review, as a small company we really appreciate it. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.
Posted 4 years ago
Such a lovely selection of goods, first class prompt service and speedy delivery. Will definitely shop again.
Helpful Report
Posted 4 years ago
Thanks for your lovely review, as a small company it means a lot to us. We will pass on your comments to our team who are working really hard in these challenging times. Hope you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
I've always had good & prompt service from The Garden Fragrance Company. Recently they sent me a duplicate item due to a problem with my address but rather than ask me to return it they suggested l donate it to someone. Also l was struggling to locate a jigsaw that was always out of stock everywhere l tried. I queried it with Graham who suggested l put in an order anyway & they would send it once it came back into stock. It arrived on my doorstep within a week. So thanks to Graham & his staff.
Helpful Report
Posted 4 years ago
Thanks for the lovely review Mary. Glad we managed to help you get the jigsaw that you was after...they are getting hard to get hold of since sales have increased due to us all being stuck at home. Hope you will be back to shop with us again soon. Happy puzzling! Graham.
Posted 4 years ago
Great service beautiful items 100% recommend xx
Helpful Report
Posted 4 years ago
Thanks for the lovely review Ann. The Inis range is one of our best sellers and we know why...it really does smell fabulous. We look forward to your next order in the not too distant future. Thanks, Graham.
Posted 4 years ago
Excellent products, excellent service!
Helpful Report
Posted 4 years ago
Thank you for your 5 star review, as a small company we really appreciate it. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.
Posted 4 years ago
Excellent choice of products and efficient service
Helpful Report
Posted 4 years ago
Thank you for your 5 star review, as a small company we really appreciate it. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.
Posted 4 years ago
Thank you goods arrived very quickly, and pleased with it
Helpful Report
Posted 4 years ago
Thank you for your review, glad to hear that you were happy with both the goods and our service. Our team are working hard to get orders to you as quickly as possible in these challenging times. Please shop with us again in the near future. Thanks, Graham.
Posted 4 years ago
I have used this company several times. Great range of products. Very fast despatch and delivery despite Covid 19 lockdown.
Helpful Report
Posted 4 years ago
Thanks for your lovely review Sheena, as a small company it means a lot to us. We will pass on your comments to our team who are working really hard in these challenging times. Hope you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
I especially love to shop at Garden Fragrance for the good value they offer on the products I love!
Helpful Report
Posted 4 years ago
Thanks for the great review, as a small business it means a lot. We do try our hardest to be competitive with the bigger shops and we keep our postage rate as low as we can. We look forward to your next order. Thanks, Graham.
Posted 4 years ago
A great choice of products and a variety of different items and labels to choose from.
Helpful Report
Posted 4 years ago
Thanks for the lovely review Robin. We really do have a great selection of things to choose from and lots of different brands. Hope you will come back to shop with us if you are looking for a birthday gift or even just a treat for yourself. Thanks, Graham.
Posted 4 years ago
I don't purchase a lot but what I have bought is always good quality and value.
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Posted 4 years ago
Thanks for the lovely review Judith, we don't mind how much you order from us, as a small business each customer is appreciated. Hope you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
Fabulous service and dispatch times. Well packed and great quality.
Helpful Report
Posted 4 years ago
Thanks for your lovely review, as a small company it means a lot to us. We will pass on your comments to our team who are working really hard in these challenging times. Hope you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
Excellent service, products were exactly what I wanted. Free sample was lovely - tempted to buy some!
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Posted 4 years ago
Thanks for the lovely review Judy. The Yardley ranges are all lovely and great quality, hope you enjoy them. Please come back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
The Inis shower gel is superb. Delivery and service all very efficient and prompt, thank you
Helpful Report
Posted 4 years ago
Thanks for your lovely review Hazel, as a small company it means a lot to us. We will pass on your comments to our team who are working really hard in these challenging times. Hope you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
Website was easy to navigate to enable me to find the product I wanted (jigsaw puzzle). Once I placed my order I received it in a matter of days. The puzzle was packaged well and I was pleased with my purchase. Would not hesitate to recommend this company and will be using it again in the future.
Helpful Report
Posted 4 years ago
Thanks for your lovely review Hazel, as a small company it means a lot to us. We will pass on your comments to our team who are working really hard in these challenging times. Hope you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
Fikkerts hand sanitiser gel arrived on time good product company helpful if you have an issue. Would definitely use again
Helpful Report
Posted 4 years ago
Thank you for your 5 star review Barrie, as a small company we really appreciate it. The Green Tea hand sanitiser has been very popular as you can imagine, its great that it smells lovely too. We hope that you will order from us again in the near future. Thanks, Graham.
Posted 4 years ago
Ordering was easy and I was kept informed about delivery dates. Arrived very quickly. Very happy with service.
Helpful Report
Posted 4 years ago
Thank you for your 5 star review, as a small company we really appreciate it. Glad that you was happy with our service, even in these challenging times. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.
Posted 4 years ago
The Garden Fragrance Company is rated 4.8 based on 2,086 reviews