The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

Questions

Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01543418546

Write Your review

Tell us how The Garden Fragrance Company made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just love this company”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review. As a small company it means a lot to us and we care about each and every order we receive. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“I ordered 'Jones The Bones' from the Garden Fragrance Company for my wife. The process was simple and the price was very competitive. The parcel arrived within a few days, which was perfect. I would highly recommend The Garden Fragrance Company.”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review Mark. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and delivery. We get a lot of great feedback on Jones The Bones so I hope it brings you some relief. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“good fast delivery with no problems”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review Celia. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and delivery. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“A no-hassle company with loads of great gifts and fragrances etc to choose from. I ordered some soap which arrived within a couple of days would thoroughly recommend them.”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your soaps. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“Very quick reliable service.”

Helpful Report

Posted 3 years ago

Thanks for the 5 star review Marie. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“Great service. Lovely quality candle came well packaged. Would definitely use again.”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your candle. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“Excellent service, order received within two days and product as described.”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review Keith. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“Prompt delivery and service. Product just what I’d ordered.”

Helpful Report

Posted 3 years ago

Thanks for the lovely review. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“Easy order process and the best comparable value ..”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review Sheila. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“Very pleased with item I ordered as it was a special present and delivery etc all good.”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“Orders always arrived on time and well packed good choice of goods in their catalogue been ordering from this company for some years and always return”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review Linda. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and it's great that you are a regular customer. We look forward to your next order. Stay safe. Thanks, Graham.

Posted 3 years ago

“Very satisfied with the plug sockets does the job superb.”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review Dinah. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your socket adaptor. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“Best range of my favourite scent (Inis) products that I have found, with competitive prices and good value postage charges.”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review Tina. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. Inis is a best selling range of ours, it smells amazing! We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“Excellent product, as described. Arrived on time. Thanks.”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review Michael. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“Easy to order, fairly priced and swift delivery, thank you.”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review Angela. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“Lovely service and quick delivery, product was better than expected and very reasonably priced”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review Nikolas. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“I purchased some lovely handcream which was delivered promptly and well packed. Very pleased, thank you”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review Valerie. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your hand cream. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

“Goods arrived in good time. Surprised did not get e-mail order confirmation when order was placed. Sent 3 emails but got no reply at all.”

Helpful Report

Posted 3 years ago

Hi Tony Thanks for the review, glad to hear that your goods arrived in good time. We always send a confirmation email and also an email once your parcel has been dispatched. I wonder if they went into your spam folder? It's strange that you didn't receive them. We also never received any emails from you - we always reply to messages within 24hrs so it seems like there must be some technical issue with our emails to each other. Anyway, I hope it won't put you off from ordering from us again. Thanks, Graham.

Posted 3 years ago

“Lovely products and prompt delivery as notified”

Helpful Report

Posted 3 years ago

“Very efficient service. Goods arrived within a few day. 10 out of 10. Would I use them again. In a heart beat”

Helpful Report

Posted 3 years ago

Thanks for the lovely 5 star review Mark. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 3 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews