The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“Highly recommend, quick delivery, very leased with purchases. Thank you”

Helpful Report

Posted 5 years ago

Thank you for your kind words. Glad to hear you was happy with our service and the lovely Bronnley products you ordered. Hope you enjoy using them, visit us again soon! Thanks, Graham.

Posted 5 years ago

“Great products, easy to order and good delivery service”

Helpful Report

Posted 5 years ago

Thanks for your kind review Kathy. Glad you found your first order with us to be easy and a fast delivery. Hope you will return to place another order very soon. Thanks, Graham.

Posted 5 years ago

“excellent selection of good quality products.”

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Posted 5 years ago

Thanks for placing your first order with us and giving us a great review. It seems you found a number of lovely fragrance items to buy from us. Please come back again soon, we have lots of fragrances and new ones added every 8 weeks. They make lovely gifts too! Thanks, Graham.

Posted 5 years ago

“Not up to scratch as some of the jigsaw pieces were rough round the edges making it difficult to fit in”

Helpful Report

Posted 5 years ago

Sorry to hear of the issue with your jigsaw pieces. We have contacted the supplier who hasn't had any other feedback on this. Please feel free to contact us on the email we sent to you on 29th April so that we can resolve the matter for you. Thanks Graham.

Posted 5 years ago

“Had to contact the company very helpful their advice was much appreciated”

Helpful Report

Posted 5 years ago

“I have ordered before and been very satisfied with both the speed of processing the order and the quality of the products.”

Helpful Report

Posted 5 years ago

Thanks for leaving us a 5 star review. You purchased some lovely items that I am sure you will be happy with, great for gifts too. If you need any other fragrances or gift ideas, be sure to visit us again. Thanks, Graham.

Posted 5 years ago

“I have loved The Garden Fragrance Company ever since I first saw their brilliantly eclectic catalogue. Originally, I would save them for birthdays and Christmas gifts, when I needed something unusual or hard to find on the High Street but, of late, I have discovered that I need them more and more often!!”

Helpful Report

Posted 5 years ago

Thank you for taking time to leave such a wonderful review, we love to hear feedback from our regular customers. It's surprising how many birthdays and such occasions we need to buy gifts for isn't it! Keep coming back to us - we update our product ranges every 8 weeks so we have lots of new gift ideas. Don't forget our Sale section too where you can pick up a bargain. Thanks. Graham.

Posted 5 years ago

“Good range of interesting products, excellent service.”

Helpful Report

Posted 5 years ago

Thanks very much for your review. You will know where to come if you are looking for gift ideas - we update our website with new products every 8 weeks and have something for everyone. Hope you enjoyed the free After the Rain gift set - it's one of our favourite fragrances! Thanks, Graham.

Posted 5 years ago

“the items that I ordered recently arrived quite quickly ,and it was neatly packed.. All the items I received were as described by the company so I was quite Happy.....”

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Posted 5 years ago

Thanks for the review Iris. Glad you was happy with our service and your items. I must say, the clotted cream shortbread really is delicious! As a regular customer we really appreciate your order. Thanks. Graham.

Posted 5 years ago

“Excellent service, great value for money and very good products”

Helpful Report

Posted 5 years ago

Thanks for the lovely review. Glad you were happy with the Arran items - they are one of our favourite brands. You were lucky to get one of our free After the Rain gift sets too - perfect to keep for yourself as a treat! Thanks Graham.

Posted 5 years ago

“Easy to order and speedy delivery,impressive!”

Helpful Report

Posted 5 years ago

Hi Ann, We love to be called 'impressive', makes the hard work all worthwhile. We add new products to our website every 8 weeks, so don't forget t o visit us again soon! Thanks, Graham.

Posted 5 years ago

“Arrived very quickly , and very well packaged. Will definitely order again .”

Helpful Report

Posted 5 years ago

Thanks for your kind review. Hope you enjoy the diffusers and we look forward to receiving your next order. Check out our sale section for some fantastic bargains! Thanks, Graham.

Posted 5 years ago

“Very quick service,and goods as expected.Will definitely shop here again.”

Helpful Report

Posted 5 years ago

Hi Chris, Thanks for your kind words. We are glad you were happy with our service and that you plan to shop with us again soon. Check out our sale pages, which are updated regularly with some great bargains! Thanks, Graham.

Posted 5 years ago

“Great service and communication from a friendly and super-efficient company. The item I ordered arrived hassle free and very quickly. It will make a lovely gift. I'm a very happy customer. Thank you!”

Helpful Report

Posted 5 years ago

Hi Niall, Thanks very much for this wonderful review. Super-efficient is what we aim to be! Glad you was pleased with your order and hope you will be back to buy again soon. Thanks Graham.

Posted 5 years ago

“We bought a multi-plug socket which plugs into the wall to keep those cables tidy. It works a treat and has made a big difference to our electronic corner. Good price, promptly despatched. Thank you Garden Fragrance - will certainly look at your website again.”

Helpful Report

Posted 5 years ago

Hi Christine, thanks for your review. A quick, efficient service is what we aim for so I'm pleased you was happy with your order. We have lots online for you to browse and it's always worth checking on our Sale section for a bargain. Hope you will order from us again soon. Thanks Graham.

Posted 5 years ago

“Very pleased with the service. Order arrived quicker than expected. Quality of products very good. Would certainly recommend and will definitely use again.”

Helpful Report

Posted 5 years ago

Thanks for your kind review Marion. Glad the service was quick and that you were happy with the perfumes - they are lovely! Graham.

Posted 5 years ago

“The handcream went to my sister in Wales. She does not use a computer but she would have got it now. She is just out of an operation in hospital but would be delighted I am sure. I cannot upload a photo, do not have a modern phone”

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Posted 5 years ago

Thanks for your review Catherine. We hope your Sister is delighted with her hand creams and is recovering well from her operation. Graham.

Posted 5 years ago

“The order process was very straightforward and my parcel arrived the next day. Great service.”

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Posted 5 years ago

Thanks for the kind review Jan, we hope that you will enjoy the reed diffuser - it's one of our best sellers! Thanks Graham

Posted 5 years ago

“This is the best hand cream I have ever purchased. It leaves my hands feeling silky and smells divine.”

The Garden Fragrance Company 5 star review on 30th March 2019

Helpful Report

Posted 5 years ago

Thanks for the review Irene, we love to hear that customers are happy with their purchases. We agree the hand cream you purchased is really moisturising and luxurious. Graham.

Posted 5 years ago

“Excellent product & fast delivery”

Helpful Report

Posted 5 years ago

Thank you for the kind review Trevor. Hope you will be back to shop with us again soon. Graham.

Posted 5 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews