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The Garden Fragrance Company Reviews

4.8 Rating 2,086 Reviews
96 %
of reviewers recommend The Garden Fragrance Company
Company Reviews Questions Metrics
4.8
Based on 2,086 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read The Garden Fragrance Company Reviews
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Phone:

01543418546

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Jacqui Robinson
Verified Buyer
“Cotswold Lavender Daily Moisturiser Lovely skin cream, natural, calming fragrance. A pleasure to use.”
Helpful Report
Posted 4 years ago
Ian Cottrell
Verified Buyer
“Excellent service. Christmas presents, including great Jigsaws at a good price delivered on time and without hassle despite Royal Mail issues.”
Helpful Report
Posted 4 years ago
Linda Townsend
Verified Buyer
“Ordered a box set of embroidered handkerchiefs and a jigsaw puzzle. Arrived in plenty of time for Christmas and extremely happy with both products. Thank you. I will definitely use this company again.”
Helpful Report
Posted 4 years ago
Christine Palmer
Verified Buyer
“Really pleased”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Ordered as a gift. Delivery was prompt and soap was well-packaged. Recipient was delighted.”
Helpful Report
Posted 4 years ago
Barbara Powdrill
Verified Buyer
“Very pleased how you handled my order. Kept up to date when it had been sent and arrived as you said. Thank you very much for an efficient business.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I ordered some scented draw liners and scented wardrobe sachets. The service was very efficient, the products arrived when the seller said they would. The products were beautiful and carefully packaged. Very eye catching product but unfortunately the scent was poor. In intensity. I have used the products but they just don’t smell of anything unless you press your nose against them. When I open the drawers or mooch amongst my clothes in the wardrobe I don’t smell the scent and neither did my husband or my friend, when I asked them both to check my nose! Expensive for the quality, which is a shame. I won’t buy them again.”
Helpful Report
Posted 4 years ago
Hi, I'm sorry to hear that you are not entirely satisfied with your purchases from us. We sell lots of these items and usually get very positive feedback. Some of the drawer liners have stronger scents than others but you should be able to smell them upon opening your drawers. We will pass on your feedback though and hope it won't put you off from ordering with us in the future. Thanks Graham.
Posted 3 years ago
Patricia Barrett
Verified Buyer
“Thank you for my order it arrived promptly and I was very pleased with all the products I ordered. I will certainly order from you again. Joan B”
Helpful Report
Posted 4 years ago
Melanie Sutherland
Verified Buyer
“Extremely good quality. Took a bit longer to arrive but it wasn’t unexpected .”
Helpful Report
Posted 4 years ago
Janet Beck
Verified Buyer
“Wanted a floral perfume talc and your company name came up when I was looking. I ordered a box for my sister-in-law as a Christmas present. The Rose talc smells beautiful. She was delighted. Shall order again.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I bought some notecards and fragrance from the Garden Fragrance Company and they are both very charming, and just what I'd hoped for. They also let me know when the order was on its way. Very happy customer.”
Helpful Report
Posted 4 years ago
Lesley Smith
Verified Buyer
“I recieved my Inis hand lotion i love it albeit I thought I ordered Inis sanitizer never mind maybe next time, quick delivery very pleased.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very impressive service & delivery. Especially given the difficult situation we are all living under at present. The businesses especially near to Christmas. Garden Fragrance managed to deliver my order well within the time frame so big thank-you to you all.”
Helpful Report
Posted 4 years ago
Sheila Gilbert
Verified Buyer
“Graham I am sorry to write this but I was extremely disappointed with the candle I purchased from you . The dark brown jar reminded me of a jar of ointment.There was hardly any perfume once the candle was lit.”
Helpful Report
Posted 4 years ago
Margaret Dews
Verified Buyer
“My order arrived in good time and was exactly as expected. Thank you for the excellent service.”
Helpful Report
Posted 4 years ago
John Platt
Verified Buyer
“Really nice soap and arrived very promptly and well packed.Vey pleased.”
Helpful Report
Posted 4 years ago
Georgina Burdon
Verified Buyer
“Very good Company to deal with no hassle fast delivery”
Helpful Report
Posted 4 years ago
Gabrielle Baker
Verified Buyer
“Quick delivery, really helpful customer service team as I asked to swap an item over. Would use again.”
Helpful Report
Posted 4 years ago
J McCann
Verified Buyer
“I ordered a jigsaw from The Garden Fragrance Company as a requested present for Christmas. It arrived in plenty of time and the recipient was very happy. I would recommend this company and would definitely visit their site again.”
Helpful Report
Posted 4 years ago
FRANCIS DURRANT
Verified Buyer
“Great products great service.”
Helpful Report
Posted 4 years ago
The Garden Fragrance Company is rated 4.8 based on 2,086 reviews
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