The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

Questions

Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service despite the present crisis. Everything was as described and exactly what was needed. A floral scented delight for these dark times. Thank you.”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review, as a small company we really appreciate it, we are doing our best to provide our usual first class service, even in these challenging times. We hope that you will order from us again in the near future and tell your friends and family about us. Thanks, Graham.

Posted 4 years ago

“My Fikkerts green tea hand sanitiser arrived very quickly, thank you. I gave one of the sanitisers to my daughter, we both love it, and the scent is lovely. I order all my eau de toilette from the Garden Fragrance Company, and the service is always great. Thank you!”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review, as a small company we really appreciate it. The Green Tea hand sanitiser has been very popular as you can imagine, its great that it smells lovely too. We hope that you will order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“The Garden Fragrance Company has a good range of products and quick and eficient ordering and despatch of orders. I have been very satisfied with what I have ordered, and the service I have had.”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review, as a small company we really appreciate it. Happy to hear that you are impressed with our service and your goods. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.

Posted 4 years ago

“This is the first time I’ve used The Garden Fragrance Company and I was very happy with the discounted cost of the shower gel I was after. Postage was reasonable and delivery in just a few days. Good service during the pandemic. Thank you.”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review, as a small company we really appreciate it, especially from a new customer. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.

Posted 4 years ago

“As always, very good efficient service, prompt delivery and good products.”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review, as a small company we really appreciate it. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.

Posted 4 years ago

“Today, I have received and used the Daisy Hand Cream and Daisy Garland Shower Gel and they're heavenly! The scent of the shower gel is so refreshing and clean-smelling, and its scent lasts long after showering. The Hand Cream is equally as floral and absorbs nicely into the skin without any sticky residue. I will definitely make future purchases for myself and as gifts.”

Helpful Report

Posted 4 years ago

“Nice products, good prices, quick and very reasonably priced delivery.”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review, as a small company we really appreciate it. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.

Posted 4 years ago

“excellent service and products. I will certainly be ordering again”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review, as a small company we really appreciate it. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.

Posted 4 years ago

“WHEN I eventually got the dispenser to work...! It is very nice, thankyou....I am no good at those things....but when I got it to work, it is great”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Catherine. Glad that you managed to get the dispenser to work...they can be a little bit fiddly. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Great service. When I had a query it was dealt with very quickly. Lovely goods”

Helpful Report

Posted 4 years ago

Thank you so much for the lovely review and glad we could help with your query. As a small company first class customer service is important to us. Hope you will be back to order with us again in the near future. Thanks Graham.

Posted 4 years ago

“Beautiful perfume arrived very promptly. Great service and will definitely be using the Garden Fragrance Company again. Highly recommended.”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review, as a small company we really appreciate it. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.

Posted 4 years ago

“Have purchased three 1000 piece jigsaws overs the last few weeks. Had problems obtaining jigsaws at a reasonable price due to the lockdown. Pleased with price of jigsaw and also £1.99 for postage. Thank you.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company it means a lot to us. Jigsaws have certainly increased in popularity these last 6 weeks. We have new ones being added to the website as soon as we can get the stock in so please think of us if you need to buy anymore. Thanks Graham.

Posted 4 years ago

“This is a very friendly and helpful company to deal with. Very happy with all the products recently purchased. And those raspberry truffles! Whoever came up with the recipe for those should be given the Nobel prize in chocolate making”

Helpful Report

Posted 4 years ago

Thanks for the great review Carol. As a small company your feedback means a lot to us. We will pass on your feedback to the supplier of our raspberry truffles - they will be delighted to know you were so impressed with them. Hope you will be back to place another order soon. Thanks Graham.

Posted 4 years ago

“Excellent service.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, as a small company we really appreciate it. Please come back and shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Beautiful scent and quick, no fuss, delivery”

Helpful Report

Posted 4 years ago

Thanks for your feedback, as a small company we really appreciate it. The lavender fragrance spray is lovely and will make your rooms smell like you are in a field of lavender. It lasts a long time too. Be sure to come back and shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Searched for jigsaws on line for something to do over Easter holidays as I live on my own and wouldn’t be seeing anyone due to the present coved-19. Came across this site after Googling and was so pleased to find just what I was looking for at fair prices, not ones hiked up like some other shops due to shortage ! The puzzles arrived within the week and I am very pleased with them, excellent service all round, thank you.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, as a small company it means a lot to us. You are one of many of our customers turning to jigsaws to keep occupied during the lockdown. We are doing our best to keep our stock levels up and get new designs in. Hope you enjoy your puzzling. Thanks, Graham.

Posted 4 years ago

“prompt despatch; great range of products.”

Helpful Report

Posted 4 years ago

Thank you for your feedback Judy. We will be sure to pass it on to the team who work hard to offer top class service. Please come back and shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Excellent service.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, as a small company it means a lot to us. We are glad our service met your expectations and hope you will be back to order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“Ordered a jigsaw, which looks great. Took a week to get here but that was due to the current corona virus situation, and the company were very patient and courteous when I contacted them several times regarding delivery. Would happily use them again.”

Helpful Report

Posted 4 years ago

Thank you so much for this lovely feedback, we have shared your comments with the whole team. We are all working hard to keep things going in difficult times and appreciate your custom. Glad to hear that you will use us again in the future, we are doing our best to get more jigsaw stocks in so when you need another you will know where to come! Thanks, Graham.

Posted 4 years ago

“Order came quickly and looking forward to doing the two new jigsaws”

Helpful Report

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews