The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

Questions

Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01543418546

Write Your review

Tell us how The Garden Fragrance Company made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Garden Fragrance Company has the fragrances I love at value prices. They always do such a wonderful job expediting your orders - I have always been fortunate enough to receive my orders the day after I have placed the order, excepting weekends of course. ❤️”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company it means a lot to us. We always aim to get orders out same or next day so they arrive as soon as possible, at £2.99 it's great value. Enjoy your fragrances. Hope you will be back to order again soon. Thanks, Graham.

Posted 4 years ago

“Lovely smell and the soap last for a long time .”

Helpful Report

Posted 4 years ago

Thanks for the great review Christopher, as a small company it means a lot to us. Enjoy your soaps and we hope you will be back to order again soon. Thanks, Graham.

Posted 4 years ago

“I love this fragrance and so was disappointed when the gift shop that stocked it locally me closed down. I decided to order from The Garden Fragrance Company and have been delighted with their prompt service. My purchase was well packaged and arrived within a couple days of ordering. I would not hesitate to order from them again.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company it means a lot to us. The Inis range is our best seller, it smells amazing and lasts for ages too. We try to be the most competitive on price and also offer excellent service. Hope you will be back to order again soon. Thanks, Graham.

Posted 4 years ago

“Delivered swiftly and product safely and sensibly packed. The Bronnley Lime and Bergamot Eau de Toilette is wonderful.”

Helpful Report

Posted 4 years ago

Thanks for the great review Gill, as a small company we love to hear what our customers think. I will pass on your comments about the packing to our warehouse as they do a great job. Enjoy your perfume, it is a popular one and at a great price too. Thanks, Graham.

Posted 4 years ago

“Very pleased with both the item I purchased and the price. Delivery was very quick. I have trouble sourcing this fragrance in store so happy to find it at The Garden Fragrance Company.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Jean, as a small company it means a lot to us. So glad to hear that you are happy with our service and your perfume. Please come back to shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Delighted with my purchase, and the speed of delivery, Thank you”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Joy, as a small company it means a lot to us. So glad to hear that you are happy with our service and your items. Please come back to shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Quick and efficient service, and felt good to avoid other bigger online retailer to buy the Fig and Grape Di Palomo bodywash I love. Much cheaper from The Garden Fragrance Company too. Will certainly use again.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Amy, as a small company it means a lot to us. So glad to hear that you are happy with our service and your items. Please come back to shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Quick delivery.The fragrance at a great price.Will definitely use this company again.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small business we really appreciate it. The Inis range is one of our best sellers, it smells amazing and is very long lasting. Enjoy it! Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Good products and prompt service and delivery. Overall good value for money”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small business we really appreciate it. We do our best to get deliveries out the next day so that they reach you as soon as possible. We have some lovely gift ideas too. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“a very efficient service with good quality products”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Melonie, as a small business we really appreciate it. We do our best to get deliveries out the next day so that they reach you as soon as possible. We have some lovely gift ideas too. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Everything was just what I wanted and delivered on time”

Helpful Report

Posted 4 years ago

“Quick delivery. lovely products”

Helpful Report

Posted 4 years ago

“The goods I ordered arrived as ordered, well packed and prompt.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Gillian, as a small business we really appreciate it. We do our best to get deliveries out the next day so that they reach you as soon as possible. I will ensure the warehouse team see your feedback as they do a great job of the packing for us. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Great company, terrific products and fast delivery. Nothing else to add.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small business we really appreciate it. We couldn't ask for nicer words, I will ensure the team get to see your feedback too. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Beautiful soap good delivery”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small business we really appreciate it. Glad that you are happy with the soaps, they smell lovely. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Very pleased with the quick response and delivery of my items ordered.”

Helpful Report

Posted 4 years ago

“Prompt service for a refill for the best smelling room fragrance ever!”

Helpful Report

Posted 4 years ago

Thanks for the review Simon. The Summerdown Mint range is really good, we love the reed diffuser too and it's great you can buy refills. Hope you will be back to try some more products from their range. Thanks, Graham.

Posted 4 years ago

“A lovely company to deal with - easy website ordering, excellent products and excellent customer service. Thank you!”

Helpful Report

Posted 4 years ago

Thanks for such a positive review, as a small company we really do appreciate it. We aim for excellent customer service so this has made us very happy to hear. We look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Description of product spot on. Price very competitive. Updates on delivery very good & it arrived earlier than expected. I’ll definitely use The Garden Fragrance Company again.”

Helpful Report

Posted 4 years ago

Thanks for a great review, as a small company we really appreciate it. We do our best to be competitive on price against the bigger companies so I'm glad you felt that we were. We will look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Great price! best on line for my perfume. Slight delay in the post receiving my purchase but when contacting company they were very helpful. Possibly down to lockdown situation & postal system? Perfume did arrive & I would use the company again as very competitive price.”

Helpful Report

Posted 4 years ago

Thanks for the review Janice, as a small company we really appreciate it. Sorry to hear there was a slight delay in your order arriving. We sent it out the following day via Royal Mail 48hr delivery, however as you mention, Royal Mail have been taking longer than normal to deliver parcels in some areas. Glad to hear that you will be back to order again, we look forward to it. Thanks, Graham.

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews