The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“I have looked everywhere for this particular product (Gentleman’s Hardware shower gel) and this is the only place I have found it. The items arrived very quickly, and I was very pleased with the service.”

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Posted 6 years ago

“Really difficult to write a review on a product that I haven’t yet received. No tracking advice available until after 7days? No way to access previous orders because I paid with amazon pay? I understand the order was placed on a bank holiday (in England only) but you’d think that by Friday I’d have received it. If delivery was free I might not be so bothered. Customer services were most unhelpful with my querie. Hoping it will arrive soon as it’s part of a gift.”

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Posted 6 years ago

“What a fantastic,reliable company this is so very rare these days thank you to all involved. Goods well packed and super fast delivery.I only purchased a jigsaw which is lovely but I would highly recommend ‘ The Garden Fragrance Company’ I will certainly be ordering from them again.”

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Posted 6 years ago

“Saw the Freesia fragrances advertised and ordered them ...absolutely beautiful....took me back as this was one of my late mothers favourite scents”

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Posted 6 years ago

“The site is attractive & easy to use. Orders are quickly & efficiently dispatched. Re-funds are made promptly in - rare - cases of mishaps. The products are good, as described & competitively priced”

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Posted 6 years ago

“Excellent service. the goods arrived very promptly, well packed and in excellent condition. Thoroughly recommend this company.”

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Posted 6 years ago

“Bought some items in the sale, arrived quickly. Very happy with my purchases - body sprays for me and some toiletries which will make unusual gifts.”

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Posted 6 years ago

“It's a present for an elderly friend so as yet, unopened”

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Posted 6 years ago

“excellent service, we enjoy using the product”

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Posted 6 years ago

“Good prices and speedy delivery”

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Posted 6 years ago

“The lavender spray for my pillow works even better than I hoped. Much better than a sleeping pill, and not addictive. Love it!”

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Posted 6 years ago

“Love this perfumed hand lotion. Good to have the large size as it will last longer. Up until now could only get small sizes. Very pleased.”

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Posted 6 years ago

“Great stock, fond memories, Always searching for Guildford jigsaw puzzle”

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Posted 6 years ago

“Lovely products. Good range. Fair price. Just the right amount of contact too, enough to keep you interested but not so many catalogues that you just bin/delete them. I was disappointed though that one of my products had a a smashed lid when it arrived so had leaked. Another product wasn’t there but the company had refunded this though not emailed me to let me know.”

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Posted 6 years ago

“I had purchased Jones the Bones Muscle and Joint oil for a friend with severe arthritis at a local pre Christmas fayre and went " on line" to search for top up supplies product was so much appreciated. Delivery and packaging excellent and I thought catalogue good so will order again.”

Helpful Report

Posted 6 years ago

Thanks for the review Gillian, the Jones the Bones Muscle & Joint Oil is a very good seller for us. We have quite a few other items in that range too that are highly recommended. Look forward to receiving your next order in the near future. Thanks Lisa x

Posted 6 years ago

“Excellent service. Speedy delivery.”

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Posted 6 years ago

Thanks for the kind review, hope you will shop with us again in the near future. We update our product ranges every 6-8 weeks, including our sale section where you can pick up a bargain! Thanks Lisa x

Posted 6 years ago

“Good website, competitive prices, quick delivery.”

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Posted 6 years ago

Thanks for the review Carl, we try to price as competitively as we can for a small company and our orders are sent our the next day to ensure a quick delivery for customers. Hope you will shop from us again in the future. Thanks Lisa x

Posted 6 years ago

“I was very pleased with gang socket extension for wall mounting. It did away with trailing cable and I liked having an individual on/off switch for each socket. The magnifying glass was ordered on behalf of a neighbour - I gather she was pleased.”

Helpful Report

Posted 6 years ago

Thanks for the review. Glad to hear that you was happy with all of your purchases. We have a lot of useful items as well as toiletries and gift items. We update our product ranges every 8 weeks so be sure to visit us again soon. Thanks Lisa x

Posted 6 years ago

“The goods are always of good quality using top quality suppliers.”

Helpful Report

Posted 6 years ago

Thanks for the review Ann, glad that you find our goods of a high quality. We do choose our suppliers and products on the quality of their products, amongst other things. Hope to receive another order from you in the near future. Thanks Lisa x

Posted 6 years ago

“Love the product (Ulster Weavers oven mitts). Prompt delivery. Bargain price. Happy customer - thanks!”

Helpful Report

Posted 6 years ago

Thanks for the lovely review, glad that you was happy with the pot mitts! Our sale items are great prices and we update the sale section of the website every 6-8 weeks so it's worth coming back to visit us again soon. Thanks Lisa x

Posted 6 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews