The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the 2 x Botanical Bath Essence. Love the fragrance and how it leaves your skin smooth, but not too oily. The website was so easy to order, it arrived so quickly and the packaging was brilliant. Would definitely recommend this company. Nice to see a company taking interest in their packaging.👍”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Ann, as a small company we really do appreciate it. Glad to hear that you was happy with our service and our packaging. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham.

Posted 4 years ago

“Easy to use website. Prices very reasonable . No delays with delivery and very well packaged.”

Helpful Report

Posted 4 years ago

Thank you so much for your review Mary, as a small company we really do appreciate it. Glad to hear that you was happy with your items and packaging. Hope you will be back to shop with us again soon. We are getting lots of new items in over the next few weeks ready for Christmas. Thanks, Graham.

Posted 4 years ago

“Items arrived promptly and well packed. Very satisfied”

Helpful Report

Posted 4 years ago

Thank you so much for your review Mary, as a small company we really do appreciate it. Glad to hear that you was happy with your items and our packaging. Hope you will be back to shop with us again soon. We are getting lots of new items in over the next few weeks ready for Christmas. Thanks, Graham.

Posted 4 years ago

“Very happy with purchase and price.”

Helpful Report

Posted 4 years ago

Thank you so much for your review Stewart, as a small company we really do appreciate it. Glad to hear that you was happy with your items and hope you will be back to shop with us again soon. We are getting lots of new items in over the next few weeks ready for Christmas. Thanks, Graham.

Posted 4 years ago

“The item I bought was delivered promptly and was as ordered. It was good value and cheaper than the identical article on other sites”

Helpful Report

Posted 4 years ago

Thanks for such a lovely review Stephen, as a small company it means a lot to us. We love to hear what our customers think. It's also good to know our pricing is competitive with the larger companies, we do our best. Be sure to shop with us again in the near future, we are adding lots of new gift ideas in the coming weeks ready for Christmas. Thanks, Graham.

Posted 4 years ago

“goods arrived very promptly and well packed. cannot comment on the quality of the goods as they were ordered as a present which have yet to be gifted”

Helpful Report

Posted 4 years ago

Thanks for the review Susan, as a small company it means a lot to us. We love to hear what our customers think and I'm sure the recipient of your gift will be very happy!. Hope you will shop with us again in the near future, we are adding lots of new gift ideas in the coming weeks ready for Christmas. Thanks, Graham.

Posted 4 years ago

“Great service, speedy delivery and exactly what I ordered, can't ask for much more!”

Helpful Report

Posted 4 years ago

Thanks for such a lovely review, as a small company it means a lot to us. We love to hear what our customers think. Be sure to shop with us again in the near future, we are adding lots of new gift ideas in the coming weeks ready for Christmas. Thanks, Graham.

Posted 4 years ago

“Goods were as described.”

Helpful Report

Posted 4 years ago

Thank you so much for your review, as a small company we really do appreciate it. Glad to hear that you was happy with your items and hope you will be back to shop with us again soon. We are getting lots of new items in over the next few weeks ready for Christmas. Thanks, Graham.

Posted 4 years ago

“Very good. Exactly as described.”

Helpful Report

Posted 4 years ago

“Unfortunately, I am still awaiting delivery of the perfume I ordered last week. Very disappointed in the service and I will not be ordering any more or recommending this company to anyone else.”

Helpful Report

Posted 4 years ago

“I bought some scented drawer liners, shower gel and body lotion for my sister for her birthday. Easy to order online. Great selection of gifts. Arrived within a week and the scent was lovely. I'm sure she will love them all. I will definitely buy again from the Garden Fragrance Company again.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Janette, as a small company we really appreciate it. I'm sure your sister will love her gifts! We are getting lots more gift ideas in over the next few weeks ready for Christmas so be sure to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“The mystery is pot luck, so although good value for money, may not be a bargain”

Helpful Report

Posted 4 years ago

Thanks for the review Yvonne, we are a little disappointed at only getting 3 stars as we like to know our customers are totally happy. I'm sorry you wasn't thrilled with your mystery parcel this time, you are right in that it is pot luck what you receive but the items are always worth over £50 so at £26.99 we feel it is a great bargain. I hope that if there were goods not quite suitable for yourself that you have friends or family that you can give them to for gifts. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Thank you so much for your speedy response.I have had your products in the past and they are lovely.I was so glad to find them available on line.I will definitely be back for more.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company it means a lot to us. Glad to hear that you are happy with your Inis reed diffuser, it is one of our best selling lines so I'm sure you will be. Your house will smell amazing! Hope you will be back to order from us again soon. Thanks, Graham.

Posted 4 years ago

“A good quick service”

Helpful Report

Posted 4 years ago

Thanks for the great review, glad you are happy with our service. As a small company it means a lot to hear what our customer's think. We are starting to get some lovely gift ideas in for Christmas so be sure to come back for another browse soon. Thanks, Graham.

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Thanks for the great review Mervyn, glad you are happy with our service. As a small company it means a lot to hear what our customer's think. We are starting to get some lovely gift ideas in for Christmas so be sure to come back for another browse soon. Thanks, Graham.

Posted 4 years ago

“Purchased 2 Bronnley hand/body lotion for my wife.They were extremely good value for money.Thank you Garden Fragrance. John Lance”

Helpful Report

Posted 4 years ago

Thanks for the great review John, glad you are happy with our service and prices. As a small company it means a lot to hear what our customer's think. We are starting to get some lovely gift ideas in for Christmas so be sure to come back for another browse soon. Thanks, Graham.

Posted 4 years ago

“Well priced, well packaged and great products. Even opening the package was an olfactory treat.”

Helpful Report

Posted 4 years ago

Thanks for the fantastic review Paul, glad you are happy with our service and prices. As a small company it means a lot to hear what our customer's think. We are starting to get some lovely gift ideas in for Christmas so be sure to come back for another browse soon. Thanks, Graham.

Posted 4 years ago

“This Inis body butter is so lovely. It’s like a thick cream rather than a greasy butter. The fragrance is beautiful. Bought online here because they’re the cheapest I’ve seen.”

Helpful Report

Posted 4 years ago

Thanks for the great review Andrea, glad you are happy with our service and prices. As a small company it means a lot to hear what our customer's think. Inis is one of our best selling ranges, it is such good quality and smells lovely. Hope you will be back to order again soon. Thanks, Graham.

Posted 4 years ago

“Great service delivered really quickly and the jigsaw was half the price of the same one on Amazon”

Helpful Report

Posted 4 years ago

Thanks for the great review Alison, glad you are happy with our service and your jigsaw. As a small company it means a lot to hear what our customer's think. We haven't increased the prices of our jigsaws unlike other companies, and we are doing our best to secure more stocks as demand is still very high! Happy puzzling. Thanks, Graham.

Posted 4 years ago

“puzzle and biscuits arrived in 3 days. well and securely packed. I hadn't noticed that the biscuits were gluten free! Still very acceptable.”

Helpful Report

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews