The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“Nicely packaged,reasonably priced,easy to order and swiftly delivered.First time purchases and will be back in the spring for birthday presents.”

Helpful Report

Posted 7 years ago

Thanks for the positive review. Glad you were happy with our service and fast delivery. We look forward to your next order in the near future. Thanks Lisa x

Posted 7 years ago

“Very happy with my purchase will shop here again”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and the items you ordered from us. Hope that you will shop with us again in the future. Thanks Lisa x

Posted 7 years ago

“I searched for hankies as did my daughter in various shops in my area, none for ladies loads for men we were told. So I was very pleased to find your site and the recipient is thrilled but could we have some more feminine ones with a lacy edge . , also I looked for sites a few weeks ago and yours on,y came up this week ?”

Helpful Report

Posted 7 years ago

Thanks for the review. It is quite difficult to get hold of ladies hankies these days and we find that ours are always good sellers. We sell a couple of designs for ladies and men and we try to update them every so often. Hope that you will shop with us again in the future. Thanks Lisa x

Posted 7 years ago

“Delivered within a few days very pleased with face cream and lavender handwash”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and the items you ordered from us. Hope that you will shop with us again in the future. Thanks Lisa x

Posted 7 years ago

“Very good setvice. Will shop here again”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and we look forward to your next order with us. Thanks Lisa x

Posted 7 years ago

“arrived in time and in a good condition. It was a gift so haven`t tried it”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and speed of delivery. Hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“The items arrived quickly and well packaged. This is my first order and can't fault the service I received.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. It's great to hear from customers who are happy with our service. We hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“Had what I wanted in stock, cheaper than Amazon Prime (even with a reasonable added delivery charge) and delivered quickly. What more do you want?”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad to here we were competitive on price. We always aim to dispatch goods next day so customer's receive them asap. Hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“I ordered 4 lavendar chocolate bars for Christmas. I am happy with the price and the quality of the product. My biggest compliment is that the packaging was very secure and there was a lot of care put into ensuring that the product did not break during delivery”

Helpful Report

Posted 7 years ago

Thanks for the positive review. Glad you were happy with our service and impressed with our packaging. I hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“The jigsaw arrived promptly. I cannot comment on the product as it is a Xmas present”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“I am really pleased with my purchases from The Garden Fragrance Company - bought a couple of doggy jigsaws for our granddaughter and ourselves to do over Christmas - the parcel was well packed and the order efficiently dealt with but what also pleased both my husband and I were two small catalogues included in the parcel listing details of all the products The Garden Fragrance Company sell - so much choice - will surely be shopping with them again soon.. would certainly recommend the business..”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and choice of products. Enjoy the doggy jigsaws and I hope that you will shop with us again in the future. Thanks Lisa x

Posted 7 years ago

“I found what I was looking for quickly, pictures of product was nice and clear, ordering was easy and delivery was prompt so I am very pleased.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“Great product and a quick service, very happy ! thank you very much.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“The 'satin-bordered' handkerchiefs certainly are not satin-bordered, and are quite poor quality.”

Helpful Report

Posted 7 years ago

“The goods arrived on time. Delivery as agreed. Product was for Xmas for A N Other so cannot comment.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad you are happy with our service and hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“First of all I was pleased to find what I wanted as it was out of stock everywhere else. Unfortunately, it was damaged in the post. As it was the last one and could not be replaced, The Garden Fragrance Company refunded half of the price to me. That is good customer service which I think is very important.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service, sorry again that your item was damaged in the post. I hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“Swift service”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad you are happy with our service and hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“A very good products. Also very good service.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“Fast delivery”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad you are happy with our service and hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“The jigsaw was easy to order and came on time well packed. THank you.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews