The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first class service really pleased with quality of items”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Neville, as a small company it means a lot to us. First class service is what we aim for so you have made us very happy! Thanks, Graham.

Posted 4 years ago

“I have been very pleased with everything I have ordered.”

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Posted 4 years ago

This is great to hear Valery, thanks for the feedback, it means a lot to us. Hope you will come back to order with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Thanks for the 5 star review, as a small company we really appreciate it. Glad to hear that you was happy with our service and we hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Excellent service and products,will order again from this lovely company.”

Helpful Report

Posted 4 years ago

This is a wonderful review, thanks Helen. As a small company it means a lot to us to get such feedback. We will look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Excellent service, thank you.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really appreciate it. Glad to hear that you was happy with our service and we hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Easy to order, quick delivery & lovely fragrance”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really appreciate it. Glad to hear that you was happy with our service and we hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“The company stocks interesting, usable and useful products with plenty of choice at sensible prices. Service is swift and efficient, customers are certainly NOT kept waiting for their orders! Any - rare - mistakes or mishaps in transit are very quickly and satisfactorily resolved and The Garden Fragrance Company is my go-to outfit for my own cosmetics and toiletries, gifts and whenever fun and quality "smellies" are needed!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, it's great to hear what our customers think and as a small company it means a lot to us. We are so pleased to hear that you are impressed with our service and our goods. Hope you will be back to shop with us again soon. We look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Excellent company with lovely products swiftly and efficiently delivered.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Margo, as a small company we really appreciate it. Glad to hear that you was happy with our service and your items. We hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“The Garden Fragrance Co are quick to send out your order. They are reliable & the items purchased are always excellent.”

Helpful Report

Posted 4 years ago

This is a wonderful review, thanks Helen. As a small company it means a lot to us to get such feedback. We will look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Fast delivery. Excellent service”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really appreciate it. It's great to hear that you was happy with our service and we hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Very pleased that I was able to find one of my favourite fragrances Inis and at very reasonable price. Thank you.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really appreciate it. Inis is our best selling range as it smells so good, we have lots of regular Inis customers - they can't get enough! We hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Fast delivery and good quality item- my mum was really happy with the lavender bags.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really appreciate it. It's great to hear that your Mum was happy with the lavender bags and we hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Great retailer. Pleasure to buy from. Recommended. +++++”

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Posted 4 years ago

“Excellent service and a quality product”

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Posted 4 years ago

“Very pleased with items ordered and service. Arrived within a few days and emails with updates. Lots of great gift ideas. Will order again.”

Helpful Report

Posted 4 years ago

“Product packed well in a box big enough to hold all products safely without all this over packaging which seems to be the norm these days and arrived in time. Would definitely recommend.”

Helpful Report

Posted 4 years ago

Thank you so much for the review, as a small company we really do appreciate it. Glad to see that you noticed our packaging was not excessive, it's a fine line between using enough to ensure products do not get damaged and not using so much that it is wasteful. We feel that we have it right and our warehouse do an excellent job of packing items carefully. Thanks for recommending us, hope you will order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“Very prompt service, very well packaged, very happy customer. Many thanks.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. We are so pleased to hear that you was happy with our service. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Quick delivery. Nice soap. Good service.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Sarah, as a small company it means a lot to us. Enjoy the lovely soap and be sure to come back and shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Had not come across this company before but was very pleased with the item purchased.Prompt delivery and helpfulness when I inadvertently gave you a wrong delivery address.This was put right immediately.Will have no hesitation in purchasing items again if the occasion arises.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Ian, as a small company we really appreciate you taking time to leave one. We like to think being a small company gives us that extra personal service and enables us to pick up on things like incorrect addresses. We hope you will shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“fast delivery and very careful (moreover I live in France). The object received corresponded well to what I had chosen on the site. I am very satisfied with this company and recommend it. corinne”

Helpful Report

Posted 4 years ago

Bonjour Corinne! Thank you very much for the review, I am glad to hear that you were happy with your items and that the order arrived quickly. Please come back and shop with us again soon. Merci, Graham.

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews