“Customer service at the Gin Parlour is second to none, you are clearly passionate about what you do! Fantastic communication and nothing was too much trouble for you to resolve my missing delivery! Truly incredible!! Thank you”
Sorry once again for the delivery experience you had but glad we managed to get it sorted out. Thanks so much for taking the time to leave a positive review :)
“I have literally bragged about The Gin Parlour to virtually everyone I know. They are a fab company, definitely have the right mindset of putting the customer first. The service was exceptional, the delivery was very fast, the product looked fab and came with additional freebies which were a great added touch. Not only that there was a lovely hand written card from Adam within my parcel which I thought made the whole experience of purchasing the product very personal. Thank you ever so much it made a great gift for my best friend for Christmas and she was absolutely over the moon with it. Will definitely be a reoccurring customer!”
“Having searched the internet for a specific gin, I came across the Gin Parlour website and was impressed by the variety of gins on offer (as well as tonics) I placed an order that lunchtime and the order was delivered the very next morning.
It was a first class service, well packaged and one I will certainly be using again.
Well done the Gin Parlour.”
“All good thanks... . . . . .
Nice you folks put in a few tonic samples thanks...really good delivery and great communications.
I couldn't find place, on your site, to put a gift message or have bottles gift-rapped .
I'd certainly buy again
Steve and Jan M”
“Bought the raspberry infused Manchester gin as a Christmas present and by all accounts it has been a huge hit.
Delivery and communication was excellent and the packaging was bullet proof. It would take some seriously careless delivery drivers to damage it!
Also received a promo code for my next order and a free sample which was a pleasant surprise
Overall really happy and will be using The Gin Parlour again.”
“Can't recommend The Gin Parlour highly enough! My order was placed on the evening of December 21st, dispatched on the 22nd and received on the 23rd! Beautifully packed, together with two tonic waters, a miniature gin and a hand written card from Adam! Fantastic service and I will most definitely be using them again! ????”
“Speedy delivery, smartly packaged and great customer service. I don't like buying food and drink online, but this experience reassured me to do so again.”
“Fantastic product and fantastic customer service! Was given a few extra items (tonics, small bottle of gin) for free as packaging wasn't available which more than made up for it!”
“Absolutely first class service .. bought some gin for a friend . I asked via the online chat about delivery as Christmas was near. The gin arrived when stated and I was surprised at its lovely presentation. I will definitely be using your site again . Thank you”
“Absolutely fantastic gin, it did not last long in our house over Christmas, really delicious. Very easy to order and arrived in beautiful packaging wth 2 unexpected bottles of tonic, much appreciated.
Love this gin and have ordered the raspberry infused one too from the Gin Parlour
(Only negative would be that the company who deliver the gin, if you are out, they don't leave with a neighbour as requested and when you call them to re deliver they are very unhelpful and don't have a great attitude. However they are separate to the Gin Parlour who are fab to deal with)”
Sorry you had problems with your delivery. Our orders do require a signature on delivery and our couriers wont leave with a neighbour by default. I will feed back to them about your experience with your local depot.
Thanks for taking the time to leave a review and I'm glad you enjoyed the gin :)
“I ordered Berkley Square gin for my husband for Christmas. It came beautifully packaged with 2 bottles of tonic and a small bag of spices and coasters. It was very promptly delivered.”
