Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 4, 152 Elizabeth St, Melbourne, Victoria
Rating: 4.83

4.8 Rating 6,995 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 6,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 4, 152 Elizabeth St,
Melbourne
Victoria
3000

Write Your review

Tell us how Global Work & Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

Posted 5 years ago

“The service I received was excellent! I got all the information I was looking for and had every question answered.”

Helpful Report

Posted 5 years ago

“Had many issues with the payments and James was very patient despite that hectic period and would even call me outside working hours to make sure we’d find an alternative solution. Great support.”

Helpful Report

Posted 5 years ago

“It was very helpful and informative. I appreciate all the support and help I received from the representatives and had a really good experience. Great service!”

Helpful Report

Posted 5 years ago

“really helpful, helped every step of the way.”

Helpful Report

Posted 5 years ago

“Really warm and friendly staff. Didn’t feel pressured at all and they were extremely understanding and knowledgeable.”

Helpful Report

Posted 5 years ago

“Global work and travel have the made the process of moving overseas a breeze! The staff are amazingly friendly and super helpful, always replying to any questions as soon as they can. I couldn't recommend them more!”

Helpful Report

Posted 5 years ago

“Awesome service Lex!!”

Helpful Report

Posted 5 years ago

“It was great very friendly and helpful”

Helpful Report

Posted 5 years ago

“Absolutely great”

Helpful Report

Posted 5 years ago

“The company was extremely pushy and since reading about other customer experiences, they have a record of preying on young people and pressuring them into paying the fees. I was given the impresssion that if i didn’t make the $500 deposit at the time, I would not be going on the trip. It was after this occurred that it was revealed to me that the deposit was non-refundable and when serious medical situations arose in my family and I could not go, I had lost the money to this company. I have been told the only way to contact the refunds team was by email and not by phone, whom have been very unforgiving and stubborn in regards to the refund.”

Helpful Report

Posted 5 years ago

Hi Bianca, We're very saddened to receive this review and very sorry that you feel this way about your experience with us. We have strict deadlines for our intakes, which are due to things such as visa submission dates & cut-offs, season variables, intake capacity for our offices, and even flight limitations for some trips. Depending on the trip, these fill up especially quickly during peak periods, and on a first-in, first-served basis. Our Work & Travel Experts were simply trying to save you any disappointment from missing out on a spot. To complete your booking, every customer is required to understand and acknowledge they have read the booking terms & conditions, where you personally confirmed your deposit was non-refundable. We definitely understand that unexpected circumstances can arise and that is why we have our lifetime guarantee deposit in place, which allows you to place your deposit on hold until you are ready and able to travel with us. You explained the serious medical situation that arose in your family and our team were extremely compassionate and even offered you a complete refund on your trip balance when you were only entitled to a partial refund. Your deposit is still on hold with us and is still valid for our lifetime guarantee. When you are ready to travel, you can get back in touch with our team to start planning your trip or you can switch to any of our other trips.

Posted 5 years ago

“Absolutely the most friendliest and helpful phone call I’ve ever had! Talking to such a kind hearted person who really understood me and knew exactly what to say and how to say it.”

Helpful Report

Posted 5 years ago

“Excellent!!”

Helpful Report

Posted 5 years ago

“i have received a lot of support & service with you guys. Can’t thank use enough ! I’m almost set for everything :)”

Helpful Report

Posted 5 years ago

“Great! Easy and quick online process”

Helpful Report

Posted 5 years ago

“Super helpful! Very friendly staff 😊”

Helpful Report

Posted 5 years ago

“Global Work and Travel were very very pushy, did not listen to me, tried to guilt me into paying $650 to secure my trip on the spot when all I booked was an enquiry, they didn't listen when I said I just wanted some time to think about it before moving to the UK for a year. They were very judgemental when I hesitated to book my trip on the spot. they were not clear in explaining the process to me and wanted me to pay to reserve my spot when i said that i would need an hour or so to think about this and would not give me time to think about it, when I said it was fine and I didn't want to reserve a spot with them they told me if I did not book this trip right now I would never do it and I would continue to hesitate.”

Helpful Report

Posted 5 years ago

Hi, We're very saddened to receive this review and very sorry that you feel this way about your experience with us. We have strict deadlines for our intakes, which are due to things such as visa submission dates & cut offs, season variables, intake capacity for our offices, and even flight limitations for some trips. Depending on the trip, these fill up especially quickly during peak periods, and on a first-in, first-served basis. Our reps were simply trying to save you any disappointment from missing out on a spot. Unfortunately, we cannot reserve spots as this is taking away a spot from another potential customer. Please feel free to contact us on feedback@globalworkandtravel.com so we can try rectify what you felt went wrong.

Posted 5 years ago

“Josie and Matt have been so helpful, getting the process started and answering my many questions. I can’t wait to begin my trip next year!”

Helpful Report

Posted 5 years ago

“Very good, the phone service and help provided was great”

Helpful Report

Posted 5 years ago

“Fantastic”

Helpful Report

Posted 5 years ago

Global Work & Travel is rated 4.8 based on 6,995 reviews