Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 4, 152 Elizabeth St, Melbourne, Victoria
Rating: 4.83

4.8 Rating 6,995 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 6,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 4, 152 Elizabeth St,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly”

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Posted 2 years ago

Thank you for the review :)

Posted 2 years ago

“I booked the working holiday for Canada and was assigned a trip coordinator. She was helpful at the beginning but after payment was pretty hard to get hold of for advice. We encountered many unexpected costs that were not mentioned in the initial calls. I was charged an extra £400 for a medical exam which I was told I wouldn’t need initially. I was later assigned David as a travel concierge who was supposed to book my flights and find an insurance provider. He quoted ridiculous prices which were double the cost of the flights I had researched. I ended up booking my own flights, but a girl I travelled with was charged £300 extra by Global for the same flight. The only helpful person in this process was Eimear. She went above and beyond for us and was wonderful. She met us when we arrived and helped us to get set up in Canada. Overall, I’m happy with where I have ended up but I would not use this company again.”

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Posted 2 years ago

Hello, We really appreciate you taking the time to leave us an honest review of your experience with Global Work & Travel! All feedback really helps us to improve our service where required! We do offer fully flexible air fares which are more expensive than you see online as you are able to change the flights as needed with no extra fees until they are ticketed. We are sorry if this was not something you wanted to book and we do allow customers to book their own flights if they wish! It's really great to hear that Eimear went above & beyond for you & that she was wonderful in the whole experience! I will be sure to pass this feedback on to her! Once again, thank you so much for your honest review! If you would like to discuss any of your concerns further, please do reach out to your Trip Coordinator, Eimear. Global Work & Travel!

Posted 2 years ago

“I applied originally wanting to go to America but due to visa issues I got moved over to Canada (my choice). I was assigned my first coordinator and at first she was helpful but sometimes I felt like I was left alone to figure a lot of stuff out myself, especially once payment was made. I was then assigned to Eimear things became so much easier and she has been there every step of the way. Always answering emails, calls and giving great advice when it come to work places. We would of been lost without her. I had money left in my global account from changing from the us to Canada, however when it come to booking flights I felt like I was taken advantage of as the flight was nearly 30 percent more than what was on the airlines website. I was then told if I book that flight with global the remaining money in my account would be refunded which made me feel a little blackmailed. Overall I do think the company is great but some of the staff were not helpful. Thank god for Eimear.”

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Posted 2 years ago

Hi, Thank you for taking the time to leave a review of your experience with our team! Firstly, we are sorry to hear that your first Trip Coordinator wasn't as helpful as you had hoped, but we are so glad that Eimear was able to take over and made the whole process much easier for you! We are happy to hear that she was able to answer all of your questions and gave you great advice along the way! Once again, we are sorry to hear that some of our staff were not helpful & we will absolutely look into this further for you! Thank you again for taking the time to share this feedback with us as it does help us grow & improve. We hope you are having the best time in Canada & enjoy every moment! Global Work & Travel!

Posted 2 years ago

“The Service has been amazing. Any query or concern I had was delt with very fast and someone is also there to contact straight away.”

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Posted 2 years ago

Hi Kayla, We are thrilled to hear you have had such an amazing experience with our team & they were able to answer all of your questions! :) Global Work & Travel!

Posted 2 years ago

“Great, everything was explained perfectly. Jennifer was wonderful.”

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Posted 2 years ago

Thanks for the 5 star review - we really appreciate it!

Posted 2 years ago

“Eimear is very helpful and helped us through the ins and outs of getting visas and jobs in Canada!”

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Posted 2 years ago

Thank you so much for the 5 star review :)

Posted 2 years ago

“Krystal has been an honest angel and lovely person”

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Posted 2 years ago

Thank you so much for your kind words about Krystal :)

Posted 2 years ago

“absolutely fantastic, help me with everything i needed to know and was very friendly”

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Posted 2 years ago

Hi Harrison, We are over the moon to receive your positive review of your experience travelling with us! Thank you from all of us at Global Work & Travel!

Posted 2 years ago

“Perfect, answered all my questions”

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Posted 2 years ago

Thank you for taking the time to leave us a review! :)

Posted 2 years ago

“Quick to respond with plenty of helpful advice!”

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Posted 2 years ago

Thank you for the 4 star review :)

Posted 2 years ago

“Emiear has gone above and beyond helping me with my Canadian travels!”

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Posted 2 years ago

Thanks so much for the 5 star review Reagan! We love hearing such positive things about Eimear! :) Enjoy Canada!

Posted 2 years ago

“Staff are friendly and welcoming”

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Posted 2 years ago

Thank you for the 4 star review :)

Posted 2 years ago

“Kim was very helpful over the phone. She is always willing to speak with me about any concerns I have and answer any questions. I am grateful to have her with me throughout this experience!”

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Posted 2 years ago

Hi Marissa, We are so happy to hear how helpful Kim has been with assisting you with your trip! She will continue to be there every step of the way! :) Global Work & Travel!

Posted 2 years ago

“Global work and travel are amazing, they were really supportive in helping me to decide what volunteering role I should choose, they also emailed and called regularly to ensure I had all the required vaccinations and travel insurance I needed. I’m working for P.A.W.S the dog, puppy and kitten rescue centre and it’s pretty amazing, everyone at the charity are hero’s, including us volunteers!”

Global Work & Travel 5 star review on 15th November 2022

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Posted 2 years ago

Hi Evie, We are delighted to hear how happy you are and a huge thank you for taking the time to write such a positive 5 star review of your experience & sharing this photo! It is great to hear that our team were really supportive and assisted you with everything you needed! Thanks for travelling with Global Work & Travel.

Posted 2 years ago

“The global team members are simply the best. Shoutout to Kim Olsen who I have been working closely with the past couple months. She is so helpful, positive, and kind. So happy to be a member with this organization.”

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Posted 2 years ago

Hi Cali, Thanks for the positive feedback! We are so happy to hear your Arrival Coordination, Kim has been so helpful & positive! She will continue to assist you and be there if you have any questions at all! Thanks for travelling with Global Work & Travel!

Posted 2 years ago

“The Orientation was absolutely great and extremely informative. The trip coordinators were very helpful throughout the entire process. Especially Mark, he is an absolute legend and was so kind and helpful.”

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Posted 2 years ago

Hi Tyler, We are over the moon to hear that you had a 5 star experience with Mark & the rest of our team! We hope you have the best time on your Working Holiday! Thanks for travelling with Global Work & Travel!

Posted 2 years ago

“Service today was very informative, loads of support and help.”

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Posted 2 years ago

Thanks for the 5 star review Nathan :)

Posted 2 years ago

“Global work and travel were very informative and gave us a great orientation, as travelers we feel a lot more at ease after this. Looking forward to staying in contact over our travels.”

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Posted 2 years ago

Hi Nick, We are thrilled to receive your 5 star review of your experience so far! We love that you had a great orientation and feel at ease after it! Have the best time! Global Work & Travel!

Posted 2 years ago

“Wonderful, the orientation was fun and informative. The anecdotes were really helpful to relate to different scenarios.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review of your experience! We are glad you enjoyed the orientation :)

Posted 2 years ago

“Great service! Learned a lot about Canada”

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Posted 2 years ago

Thanks for the review Joshua :)

Posted 2 years ago

Global Work & Travel is rated 4.8 based on 6,995 reviews