Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 4, 152 Elizabeth St, Melbourne, Victoria
Rating: 4.83

4.8 Rating 6,995 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 6,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 4, 152 Elizabeth St,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful advice and all my questions answered :)”

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Posted 3 years ago

“Excelllent !”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Jordan was great. Told me everything I needed to know”

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Posted 3 years ago

“I talked with Lauren M on the phone on Thursday. She was very informative and kind. She took her time to explain things to me and easily answered all my questions. Very great experience this far. Thank you!”

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Posted 3 years ago

Hi Ester, Thank you for leaving a 5 star review of your experience with your Work & Travel Expert. We think she is great as well! Glad that she was able to answer all of your questions and explain everything to you clearly. Thanks for choosing Global Work & Travel!

Posted 3 years ago

“High pressure marketing tactics, they initially told me there were a lot of applications to go through, giving a feel of scarcity. 25 minutes later in the conversation they told me I’m on board! They wanted me to pay the deposit right away and pressured me into paying up front the full cost of the trip. That was a big turn around from what they told me earlier. Seriously if everything they promised works out I’ll be over the moon happy . Just be careful of the high pressure sales tactics.”

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Posted 3 years ago

Hi James, We're so sorry to hear that you feel this way about your recent experience with us. We pride ourselves on providing a premium level of service so we truly get upset when we hear feedback like this. As a company we do receive up to 400 enquiries daily for all of the trips we offer. We are sorry that you feel as though there was high pressure for you to book, we do have limited spots with all of our trips, even more so now due to COVID-19. Your Work & Travel Expert would have been trying to make sure you didn’t miss out but we will be sure to pass your feedback on to them. We do offer a discount if you pay for your trip in full, but your trip deposit will get you registered and the ball rolling for you. We can absolutely assure you that we will follow through with what was promised to you! We hope that we can turn this into a 5 star review from you once you have travelled with us. Thank you for choosing to travel with Global Work & Travel - we will be here every step of the way for you.

Posted 3 years ago

“Amazing ! Felt very comfortable with the person on the phone and they tailored it all to me really well”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review of your experience!

Posted 3 years ago

“Extremely helpful. Very friendly and down to Earth. Patient + really listened. Quite a tailored + personal experience.”

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Posted 3 years ago

Hi Justin! Thanks for taking the time to write such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. All the best from the team at Global Work & Travel!

Posted 3 years ago

“AMAZING!!!!! Jamie is super sweet, explained everything very well and made me even more excited to go!”

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Posted 3 years ago

Hi Delilah, Thank you for taking the time to leave a review of your 5 star experience with your Work & Travel Expert Jamie! We are delighted she was there to explain the process to you! We are just as excited as you are! Thanks for choosing Global Work & Travel!

Posted 3 years ago

“Extremely helpful when asking questions and helped set me up.”

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Posted 3 years ago

HI Nichol! Thanks for the 5 star review of your experience with Global Work & Travel!

Posted 3 years ago

“Friendly, helpful and reassuring”

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Posted 3 years ago

“Amazing! Brock was fantastic, he answered all my questions and made sure I knew I have heaps of support behind me!”

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Posted 3 years ago

Thanks for the 5 star review Jenna! We are so happy that Brock was able to answer all of your questions! We are here to support you for your whole trip! Thanks for choosing Global Work & Travel!!

Posted 3 years ago

“Absolutely amazing”

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Posted 3 years ago

Hi Yasmin, Thanks for taking the time to leave a 5 star review!

Posted 3 years ago

“Very helpful and understanding. Very polite staff.”

Global Work & Travel 4 star review on 20th January 2021

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Posted 3 years ago

Thank you for your 5 star review Steven!

Posted 3 years ago

“Very good!”

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Posted 3 years ago

“The service I received was very good and covered all my questions”

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Posted 3 years ago

“They offer a lot and it sounds great but when I spoke to them on the phone they were very pushy in having me pay the deposit that day, inappropriate in asking me specifically how much money I had in savings, and spoke to me very condescendingly about my savings and the need to pay the deposit that day.”

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Posted 3 years ago

Hello, Thank you for taking the time to leave us a review. Feedback like this helps us grow and develop as a company. We're sorry if you feel that our Work & Travel Experts may have crossed a line during your conversation. However, from what we've gathered from your review, we think we can explain why. As uncomfortable as it may be, we need to discover where our travellers are sitting financially. It would be irresponsible of us and a breach of our duty of care to book people on trips who can't afford it. This is why our Work & Travel Experts have to discover this information. It is part of the qualification process. As far as the deposit goes, all of our trips have very strict availability. Quite often we do have travellers miss out on going when they want to go, or even at all, simply because they didn't act fast enough. On a more personal level, we see travellers time and time again miss out on going on their dream trips because they don't take the first step. This isn't just our travellers, but also our friends, family members and even ourselves. If you keep putting off a trip, it has a tendency to stay put off. We know this, and this is why we're enthusiastic about getting people started straight away. Because then it makes it real. Even still, if you're able to send through some details about yourself to feedback@globalworkandtravel.com we will be able to pass the feedback through to the Work & Travel Expert that you spoke to, to ensure it doesn't happen again. We hope that your experience with us, in this case, has not soured your opinion of us as a company. As we would love to help put together your dream trip! However, if it has, we will you all the luck in the world with your travel aspirations in the future.

Posted 3 years ago

“Great! Very kind and helpful service.”

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Posted 3 years ago

Thank you for the 5 star review Sarah!

Posted 3 years ago

“Amazing!! Goes above and beyond! Thanks Lachlan”

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Posted 3 years ago

“Loved the service from Kirra she should get a pay increase but yes the service was amazing nothing but the best worker you have there”

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Posted 3 years ago

Hi Alisi, We are thrilled to receive this review! We think Kirra is fantastic also - we will pass this feedback on to her! Thanks for choosing Global Work & Travel! We can't wait to be there every step of the way for you!

Posted 3 years ago

Global Work & Travel is rated 4.8 based on 6,995 reviews