Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 4, 152 Elizabeth St, Melbourne, Victoria
Rating: 4.83

4.8 Rating 6,995 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 6,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 4, 152 Elizabeth St,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service Aaron and Sam have both been so helpful with getting the whole journey started.”

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Posted 3 years ago

Hi Georgia! Thanks so much for leaving us a 5 star review! We are delighted to hear that Aaron & Sam have been able to assist you along the way! We will continue to be here every step of the way :)

Posted 3 years ago

“It was awesome. Very reassuring, patient and helpful!!”

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Posted 3 years ago

We are so glad you had a 5 star experience with our team - thanks for leaving us a review :)

Posted 3 years ago

“Great advice would recommend”

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Posted 3 years ago

Hi Ryan, We love hearing thank you would recommend us to others! Thanks for leaving a 5 star review! :)

Posted 3 years ago

“Super helpful and super easy nicest crew!”

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Posted 3 years ago

“Amazing! I spoke with Tim on Wednesday! He was incredibly helpful, informative, enthusiastic and all around easy to talk to!”

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Posted 3 years ago

Hi Brianna! We're so thrilled you had a 5-star experience with Tim! We will be sure to pass this feedback on to him! Thanks for choosing Global Work & Travel!

Posted 3 years ago

“Excellent, can't speak highly enough of the lady I was booking through”

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Posted 3 years ago

Hi David, Thanks for taking the time to write such a positive review!

Posted 3 years ago

“Bloody Awesome,”

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Posted 3 years ago

“It was amazing!!! Timothy was incredibly helpful and made me feel prepared and comfortable with what would be happening to prepare for my trip. I’m really excited about the experience and it’s all thanks to him!”

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Posted 3 years ago

Hi Anne, We are delighted to hear that you had a 5 star experience with Tim & he was able to answer all of your questions! We are just as excited for you and can't wait to assist you on your travels! Thanks from the team at Global Work & Travel!

Posted 3 years ago

“Awesome, very informative”

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Posted 3 years ago

“So helpful! Ellen was so nice!”

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Posted 3 years ago

Thank you for your review Grace! We will be sure to pass this feedback on to Ellen :)

Posted 3 years ago

“Helpful with a positive attitude”

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Posted 3 years ago

Thanks for your 5 star review Zanthi! :)

Posted 3 years ago

“Absolutely amazing, Aaron was so helpful and convincing and I’m so excited!!”

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Posted 3 years ago

Hi Serena! Thank you for the 5 star review! We are thrilled to hear that your Work & Travel Expert, Aaron was there to get you excited & help you with your trip! Thanks from the team at Global Work & Travel!!

Posted 3 years ago

“Amazing, Ellen was so friendly and gave us all of the information we needed”

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Posted 3 years ago

Hi Emily, We are so happy to receive this review of your experience with Ellen! It is great to hear she gave you all the information that you needed! Thanks for travelling with Global Work & Travel!

Posted 3 years ago

“I happily booked a trip before all the pandemic issue started growing worldwide. Unfortunately for me , my entire life situation changed and I was no longer eligible to do the Teach abroad program i had picked. My unique situation for the trip was had ABOLUTELY NO administration work done on my profile! Meaning I had NO departure date, NO flight booked, NO living accommodation set up, NO Job arranged for me. SO when I call to inquire about a possible refund I was baffled when they said they are not obligated to list me the administrative work they had done for my package. I even offered to prove to them my situation that I could provided them proof of my job lost and housing lost. I am starting to get back on my feet and the deposit I had with them could greatly improve my situation but no. My first initial call with them I know was a basic sales call as i noticed they didnt even bother to properly write my name in their booking references. The first time i called my booked advisor to let him know of my situation he did not even bother to write an update on my situation , rather he just said to transfer the credit to someone else. I find it saddening as i tried and everyone I inquire had a some sort of dissatifaction from this company, ; either trip accomodations not properly met, issues encountered on trip. And they had no interest in getting further programs from Global.”

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Posted 3 years ago

We are sorry to hear this is how you feel after your experience with Global Work & Travel! We pride ourselves on providing a premium service to all of our customers so it saddens us to receive this review. This pandemic has been a tough time on everyone. We’re sorry that it affected you in such a way, but we’re glad that you’re getting back on your feet. Our trip deposits are non-refundable and we make this clear throughout the booking process. When completing your registration for your trip, you would have ticked a box to confirm you understand the deposit is non refundable. This is also outlined in our Terms & Conditions that you must read through, before confirming you agree to them. As mentioned, our Lifetime Deposit Guarantee & Ultimate Corona Booking Flexibility give you the option to put your trip on hold and rearrange your dates around a time that works best for you. You mentioned that you are now no longer eligible for our Teach Trip, so you also have the option to give your deposit to someone else as well. While I know this isn’t the best case scenario for you in terms of a full refund, it is far more than what many travel companies, or any other company for that matter has done in the same situation. There is a lot that happens behind the scenes after a booking is made. This is why we clearly state that our deposits are non refundable. We can assure you that there has been work completed with your trip from the very moment you spoke with one of our Work & Travel Experts on the phone. We hope that in the future your opinion of us changes as we would absolutely love to assist you with your travels when we can. If you would like to discuss your concerns further please reach out to feedback@globalworkandtravel.com.

Posted 3 years ago

“Very good and helpful”

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Posted 3 years ago

Hi Jye, Thank you for your 5 star review!

Posted 3 years ago

“Liam was great. Great service and great overview of all of the information required.”

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Posted 3 years ago

Thanks for your 5 star review! We are so happy Liam & the rest of the team were able to answer all of your questions!

Posted 3 years ago

“Brock was great. I was honest with him about my reason for wanting to travel internationally to be with my long distance partner and he gave me all the information I needed to make a prompt decision about how I was going to move forward.”

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Posted 3 years ago

Hi Brianna, Thank you for your 5 star review! We are delighted to hear how amazing Brock was in getting your trip started! We are here to make sure you have all the information you need! Thanks for travelling with Global Work & Travel!

Posted 3 years ago

“Spectacular Service Tim was Awesome and very supportive every step of the way. 🤞😄🌈”

Global Work & Travel 5 star review on 14th May 2021

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Posted 3 years ago

Hi Denise, We are so glad to hear how supportive your Work & Travel Expert Tim was! :) We will continue to be here for you every step of the way!

Posted 3 years ago

“The service is phenomenal. Every area and information is discussed clearly. All topics around your trips are mentioned to the point that you cannot come up with questions as its already been spoken of. Impressed with the support you get and will have through your journey. Definitely have recommended this website to all my friends. And will definitely take up many more opportunities through Global Work and Travel.”

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Posted 3 years ago

We're super happy you had a great experience with our team and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. We also love that you would recommend us to your friends! We will be here every step of the way supporting you on your trip! Thanks from the team at Global Work & Travel!

Posted 3 years ago

“So friendly!!!”

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Posted 3 years ago

Hi Nakita, Thank you for taking the time to leave a 5 star review of your experience with our team!

Posted 3 years ago

Global Work & Travel is rated 4.8 based on 6,995 reviews