Global Work & Travel have a Customer Happiness Grade of B-. Customers love their prices and customer service but are unhappy with their refunds.
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I have given four stars as I was not very comfortable sharing a mixed dorm in my first hostel and I think an option for single sex dorms should be given, I would have also expected a slightly better quality of accommodation for the first week for the price that is being paid.
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- Alexandra Dobell
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Cameron not only put together multiple flight packages just so I could see what my price options were, but even looked far and wide to show me all of the possible trips I could go on after my experience with Global to make the most of the travel costs.
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- Harry
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I booked the flight myself because it was 1/4 the price I was quoted, everything else I did book through global.
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- Talisa
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Refund policy is a joke/criminal
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- Anonymous
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Me and my partner are from New Zealand and we booked a working holiday through Work and Global.some reason from the start off communicating with them they wernt to interested with helping us until we fully payed for everything which was about ($2700 NZD) We finally payed it but pretty much just payed for them to help us get jobs, Once we payed for this they still were not interested to talking to us, we think its cause we didnt pay for there dumb prices for flights and insurance. One month out from going on our trip we still do not have jobs and lack off communication with the person taking care off us. We finally get job offers which we then reply to and say yes, and two days later we get told recruitment pools are closed. End off story is we had to cancel this trip completely cause apparently theres a huge housing crisis in canada (Which no one told us) and we tryed to get a full refund and now we cant get any money back ( even though work and global did nothing) all up we have lost over $8000NZD
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- Ben
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I paid $1 to explore the option of teaching abroad. A week later they charged my account $248 with warning or authorization. Now I have to wait 7-10 days for a refund!?! Beware!!!
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- LA
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Amazing service thankyou guys.
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- Tom Williams
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With having never travelled alone before, I was quite doubtful and unsure of how the trip would go, but the service that I received from Nichola, Edwina and Will eased all of my worries.
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- Sara Feri
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The service from global was really helpful and made me feel at ease about moving to the other side of the world! I secured a job (very easily) with the assistance of Asti.
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- Alexandra Dobell