The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aweeeeesome! From the sales experience to the delivery and setup.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Ethel, and thank you for your review. We're thrilled to hear how awesome everything was when you shopped with us, all the way from your sales experience to the delivery and setup. We hope you are greatly enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great furniture great salesman”

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Posted 1 year ago

Thank you for shopping with us, James, and thank you for your review! We're very happy to hear that you had a great salesman, and found great furniture when you shopped with us. We appreciate you, and we hope you are enjoying your new furniture. We'd love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“It would have been great, but I was told it would be 3 weeks before I could receive my furniture. I paid in full the day I selected it, and it took 2 months to get it.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Sandra, and than you for your review. We're very sorry to hear that you were told it would be three weeks until you received your furniture, and that it took 2 months to get it after you paid in full the day you selected it. That sounds frustrating! In these times of constant shipping delays, we work with manufacturers to expedite shipping whenever possible. Our managers will look into this for you, and will see how we can improve. We hope you are enjoying your purchase, and we hope you'll consider giving us a second chance in the future. We'd love to show you how much better we can do! Please come by and visit with us again soon.

Posted 1 year ago

“Shelia was very sweet & helpful for us! The staff was easy to work with.”

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Posted 1 year ago

Thank you for shopping with us, Ronnie, and thank you for your 5-star review! We're delighted to hear how sweet and helpful Sheila was, and that our staff was easy to work with. We hope you are enjoying your purchase, and we're looking forward to helping you again in the future. Please come by and visit with us again soon!

Posted 1 year ago

“Mr. Everett is fantastic!! He's helped me every time I've come in the store and always has the information I need!”

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Posted 1 year ago

Thank you for shopping with us again, Camille, and thank you for your review! We're very happy to hear how fantastic Everett is! And we're delighted to hear that he's helped you every time you've come in the store, and that he always has the information you need. We hope you are enjoying your purchase, and we look forward to helping you again. Please stop by and visit with us again soon!

Posted 1 year ago

“Very good experience this was our third time buying from great American home store. Love the quality of your furniture, built to last unlike other stores. Will be back again in the future.”

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Posted 1 year ago

Thank you for returning to shop with us again, Stephen, and thank you for your review! We're very happy to hear that we've earned your repeat business, especially since we're a local business. We're also thrilled to hear how much you love the quality of our furniture, that is built to last. We hope you are enjoying your new furniture, and we are looking forward to helping you again. Please stop by and visit with us again soon!

Posted 1 year ago

“Amber was amazing! She was nice, knowledgeable , and it was clear that she cared about us as clients instead of just making a sale. The furniture is lovely and was delivered promptly. I can’t say enough good things about it.”

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Posted 1 year ago

Thank you for shopping with us. Tiffany, and thank you for your review! We're delighted to hear how amazing Amber was, and that she was nice and knowledgeable. We're thrilled to hear how clear it was that she cared about you as clients, instead of just making a sale! Customer service that is second to none has been our top priority ever since we began, and we're very happy to hear that Amber exemplified that when you shopped with us. We're also very happy to hear how promptly your lovely new furniture was delivered, and that you can't say enough good things about it! We hope you continue to greatly enjoy your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Did amazing job on helping me find a dining room table”

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Posted 1 year ago

Thank you for shopping with us, Brittney, and thank you for your review! We're thrilled to hear we did an amazing job helping you find a dining room table. We hope you are enjoying your new table, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you for shopping with us, Maurice, and thank you for your review! We're happy to hear that you found great service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again! Please stop by and visit with us again soon.

Posted 1 year ago

“Excellent service there grime beginning to end. Had a very good shopping experience. Great selection to choose from in sectional sofas.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Beverly, and thank you for your review! We're thrilled to hear that you had excellent service from beginning to end, and that you had a very good shopping experience with us! We're also happy to hear that you found a great selection to choose from in sectional sofas when you shopped with us. We hope you are enjoying your new furniture, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“My wife is the one that had purchase furniture there before that's why we were there and she purchase something else, I just happen to see something for stans , but I did like the service from the people Eddie he was a great help”

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Posted 1 year ago

Thank you for shopping with us, George, and thank you for your review! We're thrilled to hear that your wife has shopped with us before, and returned to shop with us again. As a local business, that's wonderful to hear! We're also very happy to hear how happy you were with our service, and that Eddie did a great job and was a great help when you came in. We hope you are enjoying your purchase, and we would love to help you and your wife again. Please stop by and visit with us again soon!

Posted 1 year ago

“I know why they are called Great American Homestore, because Great customer service and Great delivery team, and to top it off “Great Prices””

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Posted 1 year ago

Thank you for shopping with us, Kenneth, and thank you for your review! We're thrilled to hear how well we live up to the "Great" in our name! We're thrilled to hear that you found great customer service, great prices, and a great delivery team when you shopped with us. And as a local business, we tremendously appreciate your 5-star review! We hope you are enjoying your purchase, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 1 year ago

“I am a huge fan of GAHS. Every experience I have had has been a great one and this was no exception. John and Brian at the Memphis store and James at the Southaven store are all customer service experts and make me, the customer, feel as if my purchase is important to them and to GAHS. I have shopped several stores and cannot find that level of customer service nor the great quality and value anywhere else.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us again, Melinda, and thank you for your review! We're thrilled to hear what a big fan you are of GAHS! As a local business, your feedback is very important to us, and we're very happy to hear that every experience you have had with us has been a great one, and that this one was no exception. We're also delighted to hear that John, Brian, and James are all customer service experts that make you feel that your purchase is important to them and to GAHS. We greatly appreciate that you choose to do business with us. Your satisfaction is our top priority, and we are beyond pleased that our team made sure that you feel that way, too. We're also happy to hear that you always find great quality and value when shopping with us. We hope you are greatly enjoying your purchase, and we are looking forward to helping you again! Please stop by and visit with us again soon.

Posted 1 year ago

“Excellent customer service from Mr. Zedrick”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your review! We're delighted to hear what excellent customer service you had with Zedrick. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Their prices are reasonable and have good quality furniture. We had a wonderful experience and the service rep who assisted us was very knowledgeable and extremely helpful. We will definitely go back!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Ralph, and thank you for your review! We're thrilled to hear you had such a wonderful experience shopping with us that you'll be returning to shop with us again! Especially since we're a local business, we greatly appreciate that. We're also delighted to hear that the sales rep who assisted you was very knowledgeable and extremely helpful. We're looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great experience! Especially in the store with the sales rep.”

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Posted 1 year ago

Thank you for shopping with us, Chandra, and thank you for your review! We're delighted to hear what a great experience you had, especially with your sales rep. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“The Great American has the best selection of sofas!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found the best selection of sofas when you shopped with us! We hope you are enjoying your purchase, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 1 year ago

“We always love shopping at the Greater American Home Store, our salesman was great, I hate it took a long time for us to get the merchandise but I know sometime it's a process, and the delivery team was great also, everyone was great, we should at least get a small lamp table free”

Helpful Report

Posted 1 year ago

Thank you for coming back to shop with us again, Wiley! As a local business, we greatly appreciate that you always love shopping at The Great American Home Store, and we appreciate your 5-star review. We're very happy to hear that your salesman was great, the delivery team was great, and that everyone was great. We are sorry that it took a long time for your merchandise to arrive. That sounds frustrating! In these times of constant shipping delays, we work with manufacturers whenever possible to expedite shipping, and our managers will look into this for you and see how we may be able to improve that in the future. We hope you are enjoying your new furniture greatly, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Excellent service and delivery.”

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Posted 1 year ago

Thank you for shopping with us, Felecia, and thank you for your review! We're thrilled to hear that you had excellent service and delivery when you furniture shopped with us. And we're also delighted that we earned a 5-star review from you! As a local business, we greatly appreciate your feedback, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Good customer service”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Debra, and thank you for your review! We're very happy to hear that you had good customer service when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,001 reviews