The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service was very good!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Kimberly, and thank you for your review. We're very happy to hear that our customer service was very good! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“The salesman was very informative & helpful. I ordered the chair without seeing it but the saleman did the selling & it is perfect just what I wanted & more. The men who delivered were very professional, neat & courteous.”

Helpful Report

Posted 1 year ago

Thank you for your review, Marilyn, and thank you for shopping with us. We appreciate hearing that you received great service from our informative and helpful salesman. We're also happy to hear that your delivery men were also professional, neat, and courteous. And we're so pleased that your new chair was just what you wanted and more! We hope you continue to enjoy your new chair, and we're looking forward to helping you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Nice chair and ottoman”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating, Tina, and thank you for shopping with us! We're so glad you're happy with the chair and ottoman from The Great American Home Store. It was a pleasure helping you, and we would love to help you again in the future. Please stop in and visit with us again soon.

Posted 1 year ago

“The absolute best furniture store I’ve been in. Great prices and quality. So many stylish pieces of furniture to accent the living room and dining room sets they sell. A great selection of furnishings.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Gladys, and thank you for your review. We are thrilled that you found our store to be the absolute best furniture store you've been in. It's also wonderful to hear that you found so many stylish pieces to accent living room and dining room sets, and that you were so pleased with the quality and prices. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Great customer service. Can't remember my salemans name, but he was great”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, David, and thank you for your review. It's great to hear that you had such a positive experience shopping with us, and we appreciate your kind words about our customer service. We'll be sure to pass on your praise to the employee you had an incredible experience with. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“The store looks amazing and there is a wonderful selection of home furniture and decor!!”

The Great American Homestore 5 star review on 3rd August 2023

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Tunga, and thank you for your review. We are so glad to hear that you think our store looks amazing and that there is a wonderful selection of home furniture and decor. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“The staff was friendly and helpful! I highly recommend Daniel Gibson ! He made the entire process stress free ! Definitely good quality beautiful furniture to choose from !”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you so much for your 5 star rating! We're so glad to hear that you found the staff friendly and helpful, and we're especially happy to hear that Daniel Gibson earned your recommendation to others. We strive to make furniture shopping stress-free, and it's great to hear that our efforts paid off! We're also glad you found a great selection of beautiful furniture. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“The salesperson that helped was very nice. She was very helpful.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Karen, and thank you for your 5-star rating! We are glad to hear that the salesperson was very nice and helpful. We appreciate your excellent review! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 1 year ago

“The Great American Home Store has great furniture and great employees, especially Jordan Ross and Susanna.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Beverly, and thank you for your review! We're proud to hear that our furniture and employees have made such an impression. Jordan Ross and Susanna go above and beyond to provide our customers with the best experience possible. We appreciate you, and we hope you are enjoying your purchase! We'd love to help you again, and we look forward to your next visit. Please stop by again soon.

Posted 1 year ago

“Very pleasant and knowledgeable staff. I was very pleased with the swift delivery scheduled!”

Helpful Report

Posted 1 year ago

Thank you, Barbara, for for shopping with us, and for your review! It is great to hear that you had a pleasant experience with our knowledgeable staff and were pleased with the swift delivery. We really appreciate the kind words and your support! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Our experience was great! Brian helped us choose several bedrooms of furniture and worked well with our budget. We love the quality, price and the service. All were excellent”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Ralph, and thank you so much for your 5-star review. We're so glad to hear that your experience with us was great! We're very pleased to hear how Brian was really helpful in helping you choose the right pieces to suit your budget. We're also delighted to hear how much you love the quality, price, and service. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“I love it and I will recommend it for someone else to come to shop there”

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Posted 1 year ago

Thank you for shopping with us, Felicia, and thank you for your 5 star review! We're delighted to hear how much you love our store, and we're thrilled that we've earned your recommendation to others. It means the world to us. We hope you are enjoying your purchase, and we'd love to help you again. Please stop in and visit with us again soon!

Posted 1 year ago

“Denise Tansil, was the representative who took cared of me. She was great and patient while I walked around the store with her. Denise also called me for my delivery update. I even received a post card thanking me for being patient. Great customer service. I will be back!!!!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Kenya, and thank you for your review! We appreciate your kind words for Denise, and we're very happy to hear that she was great, patient, and called you with delivery updates. We are delighted to have been able to take care of you, and we appreciate you! We hope you are enjoying your purchase, and we look forward to visiting with you in the store again soon.

Posted 1 year ago

“The store had a lot to choose from. We received our furniture and the men were very pleasant with the delivery”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, Tami, and thank you for your 5 star rating! We're glad you had a good experience with us. We're thrilled to hear that you found our store to have a lot to choose from and that our delivery men were pleasant. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit us again soon!

Posted 1 year ago

“Had a great experience with mr.chamoun he was very peafional I will be bk.”

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Posted 1 year ago

Thank you for shopping with us, Cedric, and thank you for your review. We are so happy to hear that your experience with us was so positive. We appreciate you taking the time to leave such kind words about Mr. Chamoun, and that he really is a pleasure to work with. We hope you are enjoying your purchase, and we look forward to seeing you again soon!

Posted 1 year ago

“Very happy with our new dinette set, delivery and setup was prompt and no issues. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your review, Douglas! We are so glad that you are very happy with your new dinette set and the prompt delivery and setup. We appreciate your kind words. We hope you continue to enjoy your new dinette set, and we'd love to help you again in the future. Please come in and visit with us again soon.

Posted 1 year ago

“Great customer service!”

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Posted 1 year ago

Thank you so much, Vicky, for shopping with us and for your 5 star rating! We are so pleased to hear that you found our customer service to be great. We truly appreciate your positive feedback! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit us again soon!

Posted 1 year ago

“This was my first time buying from Great American HomeStore. This was a very good experience. I inquired online about a piece of furniture and Kathy responded. Kathy helped me find the piece and explained the different ways to pay. I went into the store and worked with Katrina. Again, very helpful and showed me another piece I inquired about as well. Then after my purchase, Kathy followed up with me again to make sure things were good and if I needed further assistance with matching pieces or another room. Very good service.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Tony, and thank you for your 5 star review! We really appreciate your kind words. We are so glad to hear that your first purchase experience was a great one! It is wonderful to know how helpful Kathy, Katrina and the rest of our team were in assisting you in finding the piece you were looking for and explaining the different ways to pay. Providing that level of customer service for all of our customers is one of our top priorities, and we're delighted to hear how pleased you are with our service. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Everything was good from sales person to service people. Thanks for the experience.”

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Posted 1 year ago

Thank you for shopping with us, Marvin, and thank you for your review! We really appreciate your feedback and we are very glad that everything was good, from the sales person to our service people. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“Stephanie was absolutely amazing! My fiancé and I were only intending on purchasing a couch but walked out with a couch, media console, and a nice coffee table. Her customer service skills were amazing and she was extremely helpful and friendly in helping us decide which furniture we liked best. She showed us a variety of amazing options and walked us through every step of the buying process.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Joshua, and thank you for your review. We are so pleased to hear that Stephanie provided you and your fiancé with amazing customer service; it sounds like she did a great job of helping you decide which furniture was best for your home. We strive to provide all our customers with a positive, helpful experience and we're delighted that was the case with you! We hope you are enjoying your purchase, and we would love to help you again. Please stop in and visit with us again soon.

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,001 reviews