The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zedric was very helpful and patient while I picked out artwork.”

The Great American Homestore 5 star review on 18th March 2023

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, and thank you for your review! We're very happy to hear how helpful and patient Zedric was while you were picking out your new artwork. We hope you are enjoying your new art very much, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Our whole experience was wonderful Zedrick our sales rep was extremely helpful,the ladies at the finance desk were friendly, and the delivery guys were friendly, and quick with the installation. We are very happy with our purchase.”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, Leslie, and thank you for your 5-star review. We are thrilled that you had such a wonderful experience when you shopped with us. We are so glad you were impressed with Zedrick, the finance desk, and delivery! We are delighted to hear how happy you are with your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great staff! Very professional and went over and above to help us buy and prepare our new recliner to take home in our truck.”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, Gloria, and thank you for your your 5 star review! We're glad you enjoyed your experience with our great staff, and that you found our team very professional. We're also very pleased to hear how they went over and above to help you buy and prepare your new recliner to take home in your truck! Providing excellent customer service is one of our primary goals, and we're thrilled to hear that our staff was able to achieve that goal when you shopped with us. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great experience from purchasing to delivery. My salesman Danny was so helpful and did not pressure at all for a sale.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your review! We are thrilled to hear that you had a great experience with us from purchasing to delivery. We also appreciate how Danny was helpful and professional while assisting you. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please come by and visit with us again soon!

Posted 1 year ago

“Excellent service I was met at the entrance. Very nice! It was a great experience without having to wait a long time. I have been there several times and I will be back. Thank you!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Anthony, and thank you for your 5-star review! We are so glad that you had a great experience when you visited us and that we were able to provide you with excellent service, starting with being met at the entrance when you arrived, and without having to wait a long time. And as a local business, we greatly appreciate that you have shopped with us several times and will be returning again! We're looking forward to your next visit. Please stop by and visit with us again soon.

Posted 1 year ago

“Awesome selection of furniture choices. I purchase a beautiful bedroom set. I received excellent customer service. My salesperson Tracy and the delivery guys were all excellent.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your 5-star review! We are glad you found our selection of furniture to be awesome and that you received excellent customer service. We're very happy that your salesperson Tracy and the delivery guys were all excellent, and we're also very happy to hear about your beautiful bedroom set! We hope you are enjoying your new bedroom set very much, and we would love to help you again in the future. Please come by and visit with us again soon.

Posted 1 year ago

“I am sorry to inform you that I bought some furniture and today is March 17, more than a month has passed and they still have not delivered the complete furniture, chairs that they promised to deliver the first week of March”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Carlos, and thank you for your review! We're very sorry to hear that you were promised your new furniture would be delivered the first week of March, and it still has not been delivered. That sounds frustrating! Our team will look into this for you, and see what we can do. We hope this gets resolved to your full satisfaction, and we hope you'll consider giving us a second chance in the future. We'd love to show you how much better we can do! Please stop by and visit with us again soon.

Posted 1 year ago

“Very professional, delivery went well.”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, Erica, and thank you for your 5 star rating! We really appreciate your kind words, and are so happy to hear that you found us to be very professional and that the delivery went well. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“Great. Tell customers no checks/cashiers checks to pay. David Marcado was wonderful helping us! (David might have said no cks. Don’t remember. )Thanks”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Karon, and thank you for your review! We're very happy to hear that you had a great shopping experience, and that David was wonderful helping you! We are sorry that there was any confusion about checks or cashiers checks to pay. That sounds frustrating! Our manager will takes steps to improve communication about this right away, so we can do better in the future. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Donna was amazing on all of shopping experience with Great American Home store.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Jeffrey, and thank you for your review. We're very happy to hear that Donna was amazing and made sure your shopping experience was enjoyable. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“I’ve shopped here since the first store in South Haven Mississippi. Would NOT go anywhere eles. Know what I want when I come into store. Never have I been disappointed. Thank you Great American Home Store!”

Helpful Report

Posted 1 year ago

Thank you for coming back to shop with us again, Vickey, and thank you for your review. We really appreciate the loyalty you've expressed to our store since its opening in Southaven. We're very happy to hear that you have never been disappointed, and we hope you are enjoying your purchases very much. We'd like to thank you for your kind words and will make sure that you continue to have the Great American Home Store experience that you love! We're looking forward to your next visit. Please stop by and visit with us again soon.

Posted 1 year ago

“My salesman was knowledgeable and helpful as well as the guys that delivered. I’m glad I decided to complete my sale.”

The Great American Homestore 5 star review on 15th March 2023

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Liz, and thank you for your 5-star review! We're very happy to hear your salesman as well as the delivery guys were helpful, and that you are so happy you decided to complete your sale! We hope you are enjoying your purchase very much, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Our salesman was very friendly, helpful and knowledgeable. He understood exactly what we were looking for, and assisted us in in making our selection.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Alyse, and thank you for your review. We're so glad to hear that our salesman was friendly, helpful, and knowledgeable, and that he understood exactly what you were looking for. We appreciate your business and kind words! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Hollywood did fine job”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Wayne, and thank you for your review! We're very happy to hear that Hollywood did a fine job when you visited us. We hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Very Good, on time delivery and employee very kind”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Dortha, and thank you for your review. We are pleased to hear that both your delivery was on time and that you found our employees to be kind. We really appreciate your business, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“My experience turned out very good at TGAH! The staff was very friendly and accommodating. I highly recommend them for all your home furniture needs!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Donnie, and thank you for your review! We're thrilled to hear how we earned your recommendation for all home furniture needs! That's one of the best compliments we could get, and as a local business, we greatly appreciate your recommendation! We're also very happy to hear that our team was very friendly and accommodating. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Very professional and courteous. Friendly and helpful.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Letha, and thank you for your review! We're very happy to hear that you found our team to be very professional, friendly, courteous, and helpful! Providing customer service second to none is one of our primary goals, and we're delighted that our team met that goal when you shopped with us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great America home store has good quality furniture excellent customer service”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Tina, and thank you for your 5-star review! We're delighted to hear that you found good quality furniture and excellent customer service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“When I came in I was greeted and I already knew what I wanted. Sales person did an excellent job great Quality furniture”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, and for your 5-star review! We are glad to hear that you already knew what you wanted and that our salesperson did an excellent job helping you find the great quality furniture you were looking for! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“John from the Appling Store in Memphis TN made our experience buying furniture for our new home soo exciting and easy! With the delay I have been hearing about the time it takes for furniture to be available was not an issue for us. Thanks John and Great American Home Store for everything!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, April, and thank you for your review! We're very happy to hear that John made your furniture shopping experience so exciting and easy! We're also very happy to hear that the delays that have been affecting some furniture purchases were not an issue for you. We hope you are greatly enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,002 reviews