The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great staff and beautiful store . We have already recommended your store to our friend in Georgia and two of our friends locally. They are excited based on pictures we took of items in your store.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Ronald, and thank you for your review. We're very happy to hear what a great staff and beautiful store you found when you shopped with us. And we greatly appreciate your recommendation to others - that's actually one of the best compliments we could hope to receive! We hope you are enjoying your purchase, and we're looking forward to helping you and your friends in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“Salespeople were nice and gave us room and time to shop without hovering. We really liked that.”

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Posted 1 year ago

Thank you for shopping with us, Tina, and thank you for your review! We're very happy to hear how our salespeople were nice, and gave you room to shop without hovering. This sounds like exactly the kind of hassle free shopping experience wi want every customer to have, and we're happy to hear how enjoyable it made your visit! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“We were looking for a new dining set and GAH had exactly what we were looking. The sales staff was very friendly and helpful answering any questions we had. Will definitely shop here again.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your review! We're a local business, and your feedback is very important to us. We're very happy to hear that we had exactly what you were looking for in a new dining set, and that our sales staff was very friendly, helpful, and answered all your questions. We hope you are enjoying your new dining set, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“I had a great time shopping and picking up my item everyone was so nice.”

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Posted 1 year ago

Thank you for shopping with us, Tammie, and thank you for your 5-star review! We're very happy to hear that you had a great time shopping, picking up your item, and that everyone was so nice. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“I loved my experience at Great American Homestore. I did not have to go to any other furniture stores. They had exactly what I needed. It was very quick and easy and everyone was so nice. I love my new furniture. Thank y'all so much and I cannot wait to come back to shop for my next furniture item.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Clarissa, and thank you for your review! We're very happy to hear how much you loved your experience at our store. As a local business, we're very pleased to hear that we had exactly what you needed, and that you didn't have to visit any other furniture stores. We're also happy to hear how quick and easy shopping with us was, and that everyone was so nice! Thank you for shopping with us, and we hope you continue to love your new furniture for many years to come! We're looking forward to helping you again. Please stop by and visit with us again soon!

Posted 1 year ago

“Your team was helpful and efficient”

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Posted 1 year ago

Thank you for shopping with us, Becky, and thank you for your review! As a local business, we're very happy to hear how helpful and efficient our team was when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“I never shopped GAHS before this purchase and I'm so glad I did, customer service was awesome.”

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Posted 1 year ago

Thank you for shopping with us, Telesia, and thank you for taking the time to leave us a 5-star review! As a local business, your feedback is very important to us, and we're very happy to hear that you found awesome customer service when you shopped with us for the first time. We hope you are enjoying your new furniture, and we'd love to help you again. Please stop in and visit with us again soon!

Posted 1 year ago

“Polite , got all the things done I wanted.”

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Posted 1 year ago

Thank you for shopping with us, Eddie, and thank you for your review. We're very happy to hear that you found our team to be polite when you shopped with us, and that you got all the things that you wanted done. We hope you are enjoying your furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Furniture was delivered on time. One nightstand had issues and they replaced it the same day! Excellent shopping, financing, and delivery!”

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Posted 1 year ago

Thank you for shopping with us, Mary, and thank you for your review! We're sorry to hear your nightstand had issues when it was delivered. That sounds frustrating! We are very happy to hear that we were able to replace that for you with a new one that same day. We're also very happy to hear that you had an excellent experience with shopping, financing, and delivery. As a local business, that's wonderful for us to hear! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Wonderful sales person very knowledgeable.”

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Posted 1 year ago

Thank you for shopping with us, Renie And Eddie. And thank you for taking the time to leave us a 5-star review! We're very happy to hear that your salesperson was wonderful and very knowledgeable. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great customer service and the store was clean and very well organized”

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Posted 1 year ago

Thank you for shopping with us, Sylvia, and thank you for your review. We're very happy to hear that you found great customer service and a clean, well organized store when you visited with us. We appreciate you, and we hope you are enjoying your purchase! We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Nice”

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Posted 1 year ago

Thank you for shopping with us, Marilyn, and thank you for your review! We're very happy to hear that everything was nice when you shopped with us. We appreciate you, and we hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Lots of selections to choose from at all price levels. Denise was our salesperson she was so helpful and I never felt pressured to buy. I even came back after my original purchase and bought another chair. I would recommend your store and highly recommend Denise.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Jackie, and thank you for your review. As a local business, your feedback is very important to us! We're very happy to hear that Denise was so helpful while never pressuring you to buy. We're also thrilled to hear that you had such a wonderful shopping experience that you shopped with us again for your new chair! We greatly appreciate your recommendation to others. That's actually one of the very best compliments we can get. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“They were great”

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Posted 1 year ago

Thank you for shopping with us, Crystal, and thank you for your review. We're very happy to hear that everybody was great when you shopped with us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please come by and visit us again soon!

Posted 1 year ago

“The process to buy 2 lamps took too long. I had to sign 2 or three sets of papers, like I was signing my life away. I will buy that from retail stores (Home Goods, Homer Decor) from now on.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Yuselphia, and thank you for your review! We're sorry to hear that the process to buy 2 lamps took so long, and that you had to sign 2 or three sets of paper like you were signing your life away. That sounds frustrating! Our team will look into this, and see what we can do to improve that process in the future. We hope you are enjoying your new lamps, and we'd love the chance to show you how much better we can do! Please stop by and visit with us again soon.

Posted 1 year ago

“Hi Ron, it's Carol Etheridge. I had a few pieces delivered to Oxford where I just bought a home. The delivery service was great. Guys were on time, efficient and careful not to bump the walls. The Southaven store looked great. I hope all is well.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Carol, and thank you for your review! We're very happy to hear that our delivery team was great, and that the guys were efficient, on time, and careful not to bump the walls. That's great to hear! We're also very pleased to hear how great our SOuthaven store looked when you visited us. We hope you are greatly enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“Both salespeople we dealt with were great, very knowledgeable and followed up with the arrival time of furniture.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Elaine, and thank you for your review. As a local business, your feedback is very important to us, and we're very happy to hear that both salespeople you dealt with were great! We're also pleased to hear they were very knowledgeable and followed up with you about the arrival of your new furniture. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit us again soon!

Posted 1 year ago

“Love!!! Prices and quality of furniture”

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Posted 1 year ago

Thank you for shopping with us, and thank you for your 5-star review! As a local business, your feedback is very important to us, and we're thrilled to hear that you love shopping with us! We're also pleased to hear that you loved the prices and the quality of the furniture. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“We thoroughly enjoyed our experience at TGAH. Diane was a superb salesperson and represented our wishes perfectly. We were given space and time to examine different options, but she was very helpful to point us in the right direction when needed.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Barbra, and thank you for your review. We're very happy to hear that you thoroughly enjoyed your experience shopping with us, and that Diane was a superb salesperson who represented your wishes perfectly. We're very pleased that she was available to point you in the right direction when needed, while giving you the time and space to examine different options. That sounds like exactly the kind of hassle free experience we want every customer to have! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“Great selection of furniture. Salesman was very friendly and helpful. Delivery crew was fast and courteous.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Fredric, and thank you for your review! We're very happy to hear that you found a great selection of furniture when you shopped with us, and that you found your salesman to be very friendly and helpful. We're also pleased to hear that our delivery crew was fast and courteous when they delivered your new furniture. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,002 reviews