The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone was great and delivery went smoothly!”

Helpful Report

Posted 1 year ago

Thank you so much, Elizabeth, for shopping with us and for your 5 star review! We are so pleased you had a great experience with us; it's so great to hear that everyone was great and the delivery went smoothly! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Caring and professional customer servive representative.”

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Posted 1 year ago

Thank you for shopping with us, Terry, and thank you for your 5-star review. We're very happy to hear how caring and professional your customer service representative was when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“This is a friendly and welcoming environment. We felt very relaxed and were guided by the salesman. He was very knowledgeable and had a great sales tactic. He sold us a piece of furniture. We loved our visit and have plans to return.”

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Posted 1 year ago

Thank you so much for shopping with us, Rodney, and thank you for the 5-star rating and your kind words of appreciation! Especially as a local business, we truly appreciate your feedback and are delighted to hear that you felt welcome and relaxed as you were guided by a knowledgeable salesman. We're also very happy to hear that you loved your visit so much, you'll be returning to shop with us again! We hope you are enjoying your purchase, and we're looking forward to your next visit. Please stop in and visit with us again soon.

Posted 1 year ago

“No problems, it was a pleasant experience shopping at gahs”

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Posted 1 year ago

Thank yo for shopping with us, and thank you for your review! As a local business, your feedback is very important to us. We're very happy to hear that you had a pleasant experience shopping with us, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Our sales lady was very knowledgeable and answered all of our questions. Great customer service.”

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Posted 1 year ago

Thank you for shopping with us, Connie, and thank you for your review! We're very happy to hear how your saleslady was very knowledgeable and able to answer all of your questions. We're also very happy to hear that you had great customer service when you shopped with us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“I was very pleased with the sales person Ms.Diane Ellis very polite with a warm friendly smile also very professional.I will be shopping again and bringing some of my friends👍😀”

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Posted 1 year ago

Thank you for shopping with us, Marion, and thank you for your review! We're very happy to hear how pleases you were with how professional and polite Diane was, in addition to her warm, friendly smile! And we're thrilled to hear that you are so pleased , we've earned your recommendation and repeat business. As a local business, that is fantastic for us to hear, and we would love to help you again in the future. We hope you are enjoying your purchase, and we're looking forward to your next visit. Please stop in and see us again soon!

Posted 1 year ago

“Show room is beautiful, quality of furniture is great, staff is professional and friendly. My Salesperson Bella was absolutely fantastic.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Carolyn, and thank you for your review! We're delighted to hear you found a beautiful showroom filled with quality furniture. We're also very pleased to hear how fantastic Bella was, and that our staff was professional and friendly. We hope you are enjoying your purchase very much, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Thank You Stacy for your caring & professionalism. They are keys to Success. May GOD's Favor of Blessings be upon your life now & always!!! Be Safe, Well & Bold in the LORD! Be Blessed to be a Blessing!!!”

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Posted 1 year ago

Thank you for shopping with us, Clara, and thank you for your review! We're delighted to hear how caring and professional Stacy was when you shopped with us. We hope you are greatly enjoying your purchase, and we wish blessings upon you, too! We're looking forward to your next visit; please stop by and visit with us again soon!

Posted 1 year ago

“I love the quality of the mechandise”

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Posted 1 year ago

Thank you for shopping with us, Dorothy, and thank you for your review. We're delighted to hear how much you love the quality of our merchandise! We appreciate you, and we hope you are greatly enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Loved the experience at the GREAT American Home Store! All sales people were so very helpful and knowledgeable. No pressure and even said after we had purchased the furniture and hadn't picked it up yet that we could change our mind and be refunded! Thought that was so thoughtful and not stressful! We of course did pick our items up and am 100 percent satisfied! Thank you!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Roger, and thank you for your review! We're thrilled to hear how much you loved your experience shopping with us. We're glad to hear that our salespeople were helpful and knowledgeable, that you were helped with no pressure, and that you were reminded after purchase you could change your mind and be refunded. We're very happy to hear that you did pick up your items and are 100% satisfied! That's exactly what we aim for, and we're delighted to hear that we met our goals of providing an excellent shopping experience and furniture you're very happy with. We hope you continue to enjoy your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Denise Tansil. What a personality. Incredible service and fix my problem of needing to fill a space in my home. I can see why people recommend seeing her. Thank you Denise for your help!”

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Posted 1 year ago

Thank you for shopping with us, David, and thank you for your review. We're very happy to hear that Denise provided incredible service, helped you fix your problem of needing to fill a space in your home, and that you can see why people recommend seeing her. As a local business, we greatly appreciate your feedback, and we hope you are enjoying your purchase! We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Everything was great an I love my furniture, we will shop there again soon, thank you..”

The Great American Homestore 5 star review on 11th April 2023

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Posted 1 year ago

Thank you for shopping with us, Nathaniel, and thank you for your review! We're thrilled to hear that everything was great when you shopped with us, and that you love your new furniture. We hope you continue to enjoy your new furniture, and we're looking forward to your next visit and helping you again. Please come by and visit with us again soon.

Posted 1 year ago

“Paul Gallagher and Joe Chamoun provided us with a great, personable experience!”

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Posted 1 year ago

Thank you for shopping with us, Kane, and thank you for your review. We're very happy to hear what a great, personable experience Paul and Joe provided when you shopped with us! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“My husband and I and our 11-year-old son went into the Great American store outlet on Summer avenue in Memphis The sales associate was very knowledgeable and very respectful. My husband and I decided to purchase the bed for our 11-year-old son he is very happy with his new bed and we're very grateful for the experience that we had at the Great American store outlet in Memphis”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Robin, and thank you for your review. We're very happy to hear how knowledgeable and respectful our Summer Ave. sales associate was when your family shopped with us. As a local business, that is wonderful to hear! We're thrilled to hear how happy your son is with his new bed, and that you are grateful for the experience you had while shopping at our Memphis outlet. We greatly appreciate that you shopped with us, and we would love to help you again in the future. Please stop in and visit with us again soon.

Posted 1 year ago

“The customer service was excellent”

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Posted 1 year ago

Thank you for shopping with us, Angela, and thank you for your review. We're delighted to hear that you had excellent customer service when you shopped with us! As a local business, it's one of our most important goals to provide a service experience second to none. We appreciate you, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Felt pressured so I left”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Ereka, and thank you for your review. We are so sorry that you were made to feel pressured and left. That sounds frustrating. It is our store's primary mission to make sure your experience is second to none, and we clearly failed to meet that expectation. We take our customer experience very seriously and we never want a customer to feel this way at one of our stores. Please accept our apologies.

Posted 1 year ago

“The white man sucks he will not help the lady’s that works there with there customers every thing is no to there customers”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Jonathan, and thank you for your review. We're very sorry to hear that the man would not help the ladies that work here during your visit. That sounds frustrating! Our managers are looking into this, and will start working to improve right away. We hope you'll consider giving us a second chance in the future. We'd love to show you how much better we can do. Please stop by and visit with us again soon!

Posted 1 year ago

“Very good service.”

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Posted 1 year ago

Thank you for shopping with us, and thank you for your review. We're very happy to hear that you found very good service when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Treated with much respect while shopping at The GAH.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your review. We're very happy to hear how much respect you were treated with when you shopped with us. As a local business, this is great feedback for us, and we appreciate that you chose to do business with us. We appreciate you, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Love your store. Much better than others”

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Posted 1 year ago

Thank you for shopping with us, Tracy, and thank you for your review! We're delighted to hear how you love our store, and that it's much better than others. Especially since we're a local business, these compliments are wonderful to hear! We appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,001 reviews