The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff was very pleasant and helpful. Delivery was excellent.”

Helpful Report

Posted 1 year ago

Than you for shopping with us, Geri, and thank you for your review. We're so glad that you found our staff to be very pleasant and helpful, and that our delivery service was excellent! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 1 year ago

“Carol was So patient with me while l made up my mind now I am waiting for my other two chairs ….I give everyone 5 stars”

Helpful Report

Posted 1 year ago

Thank you very much for shopping with us, Carol, and thank you for your fantastic 5-star rating! We're so glad to hear that our team earned a five star rating from you, and that Carol was patient and helpful while you were making up your mind. We look forward to seeing you soon for your two other chairs!

Posted 1 year ago

“James was amazing and helped us so much”

Helpful Report

Posted 1 year ago

Thanks so much for shopping with us and for the 5-star rating, Hannah! We are so happy to hear that James was amazing and helped you so much We are thankful to have employees like him that truly care about our customers. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Our sells guy Joseph was a great help and is very good at his job.”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, Clifton, and thank you for your 5 star rating ! We're very happy to hear that your sales guy, Joseph, was a great help and we're glad you experienced his top-notch customer service. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“It was a great experience”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, Grant, and thank you for your 5 star rating! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Good experiance with both salesperson and customer service. Very helpful and easy to communicate with.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Richard, and thank you for your review! We're so glad to hear that you had a good experience with both the salesperson and customer service people. It's great to hear that they were helpful and easy to communicate with! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“On Time, friendly and accommodating.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your 5-star rating! We are so glad that you found our team to be on time, friendly, and accommodating. We appreciate your business and look forward to serving you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Stephanie was perfect, we picked the chair she recommended, and will come back”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Nick, and thank you for your review. We are so glad you found Stephanie perfect, that you picked out the chair she recommended, and that you will be coming back to shop with us again. That is wonderful to hear! We are looking forward to your next visit; please stop in and see us again soon.

Posted 1 year ago

“Sales person was super!”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, and for your 5 star rating, Helen! We really appreciate it! We're so glad to hear that you had a great experience and that the salesperson was super. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Sales People have great Customer service Skills and very Proessional”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review, Deborah! We pride ourselves on offering top-notch customer service, and we're so glad that you had a great experience with our sales people! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon.

Posted 1 year ago

“They were great when I canceled my order. But I had to call and make sure they are sending me a refund on my money, which they didn’t. But did so when by I called them again. I hope. Very nice ppl to do business with.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Karen, and thank you for your review. We are pleased to hear that our team was great when you had to cancel your order, and that we were able to quickly resolve your refund issue when you gave us a call. We would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“The store and salesman was very nice..I would recommend..”

Helpful Report

Posted 1 year ago

Thank you for your review, Evelyn, and thank you so much for shopping with us! It's great to hear that both the store and the salesman were very nice. And we greatly appreciate your recommendation to others! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Ur store has changed since Covid. Won’t visit again. $299 for a small delivery is outrageous No military discount. Store has changed for the worse”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Danny, and thank you for your review. We're sorry to hear that we couldn't meet your expectations due to changes that have been made since the Covid-19 pandemic, that you had to pay so much for a delivery fee, and we apologize for the lack of a military discount. That sounds frustrating! Our managers looked into this for you, and we hope they were able to resolve this to your satisfaction. We also hope you'll consider giving us a second chance in the future - we'd love to show you how much better we can do! Please stop by and visit with us again soon.

Posted 1 year ago

“Staff was excellent with helping me”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Sirico and thank you for your review! We are thrilled to hear that staff was excellent in helping you on your visit and appreciate your kind words. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 1 year ago

“The tech who came out was very helpful and did a good job explaining what the ins and outs of the product he installed”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating, Gerald! We are delighted to hear that the tech who came out was very helpful and did a good job explaining what the ins and outs of the product he installed. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Love the furniture I purchased the customer service was great the delivery was on time and very professional”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Vera, and thankyou for your review! We're so glad you enjoyed your shopping experience . We also appreciate you taking the time to share your positive feedback. We're especially thrilled that you loved the furniture you purchased, and we truly appreciate your kind words regarding our customer service and delivery team. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Fast and great service thanks.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Esperdrone, and thank you for your review! We appreciate your feedback and are thrilled to hear that you experienced fast and great service. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“They were on time ,fast, professional and very polite as usual.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Chaka, and thank you for your review! We really appreciate it. We are so happy to hear that our team was on time, fast, professional, and polite. We hope you are enjoying your purchase and look forward to helping you in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Awesome, fast and efficient workers... The only thing I would say needs to improve is the calling the customer with a time window.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Natorrie, and thank you for your review. We are so glad to hear that our awesome, fast and efficient workers were up to your standards. We are sorry to hear that we could do better on calling our customers with a time window. We appreciate your feedback about that, and our managers are looking into how we can improve this right away. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Very professional experience and fast worker also very polite.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Brenda, and thank you for your 5 star rating! We're thrilled that you had such a professional experience with us, and that our worker was both fast and very polite. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,001 reviews