The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My salesperson Gail Spinosa was very attentive to what I needed and customer service was excellent”

The Great American Homestore 5 star review on 21st April 2023

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your 5-star review! We're glad to hear that you had a great experience with our salesperson Gail, that she was very attentive to what you needed, and that our customer service was excellent. We appreciate your valuable business, and we hope you are enjoying your new furniture very much. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“My sales person was stellar!!! And the 60 Months no interests was even better!!!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Dorothy, and thank you for your 5-star review; it's greatly appreciated! It is wonderful to hear that your sales person was stellar and that the 60 months no interest was even better! We are delighted to know that you had a positive experience shopping with us, and we hope you are just as delighted with your new furniture. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“I went to another local furniture store and felt pressure to make a decision and to buy it quickly. With Lynn at Tye Great American Homestore I was not pressured in any way, just supported through my shopping. I would definitely recommend the store to others!”

Helpful Report

Posted 1 year ago

Thank you so much for the fantastic review and 5-star rating, Carrie! We are so pleased to hear that you felt supported during your shopping experience, instead of pressured like you were at another furniture store, and we're thrilled that you would recommend us to others. We appreciate having you as a customer, and we hope you are enjoying your purchase very much! We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“great customer service”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Patricia, and thank you for your review. We're very happy to hear that you had great customer service when you shopped with us. We appreciate having you as a customer, and we hope you are enjoying your purchase! We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“GREAT EXPERIENCE AS ALWAYS. THANKS”

Helpful Report

Posted 1 year ago

Thanks for shopping with us, Kimberly! And thank you for your 5-star review. We're so glad to have you as a customer, and we're delighted to hear that you always have a great experience shopping with us. We hope you are enjoying your purchase, and we're looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Shopping great and the prices but the down side they wouldn't move old sofa out of room to garage on delevery”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Thomas, and thank you for your review. We're so glad to hear you had a great shopping experience and that you liked the prices. We apologize that we weren't able to move your old sofa to the garage on delivery. That sounds frustrating! Our team will look into this and see what we can do in the future to improve this. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“My sale representative had great customer service skills. She showed concern for the customer. She went over the paperwork and explained it in great detail. I would recommend her to other customers. Like the Better Business Bureau, she receives 10 stars.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you so much for the 5 star review, Kasandra! We are delighted to hear that your sales representative had great customer service skills. We're happy to hear how she went over the paperwork with you in great detail, and that you would recommend her to other customers and would give her 10 stars! We can't thank you enough for taking the time to give us this positive feedback. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“They have a lot to choose from.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Annie, and thank you for your review! We're so glad to hear that you had a positive experience and that we have a lot to choose from! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Awesome experience with the lady (believe her was was Jaey) I told her what I wanted and she told me all about the product, I bought it and was very satisfied.....”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, and for your 5 star review, Patricia! It's great to hear you had an awesome experience with our saleslady. We are delighted that she was able to tell you everything you needed to know about the product, and that you are so satisfied with your purchase. We appreciate your business and look forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Our purchase was handled professionally and efficiently by ZEDRIC, our sales associate. The merchandise pick up process was very good.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Larry, and thank you for your review! We're delighted to hear how professionally and efficiently Zedric handled your purchase, and we're glad to hear that the merchandise pick up process was very good. We hope you are enjoying your purchase, and we'd love to help you again. Please stop in and visit with us again soon!

Posted 1 year ago

“The sales lady was very friendly helpful attentive and knowledgeable. She made my experience very satisfying. I will be back to order some more items”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, Maurice, and for giving us a 5-star rating! We're so glad to hear that the sales lady was friendly, helpful, attentive, and knowledgeable, and that she made your experience very satisfying. We're thrilled that you plan on coming back to order more items. We very much appreciate your business, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“Jennifer Johnson was very helpful in assisting me, with whatever I needed.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Carolyn, and thank you for your review! We're so glad to hear Jennifer was so helpful in assisting you with whatever you needed. We truly appreciate your feedback, and we'd love to help you again in the future. Please stop in and visit with us again soon.

Posted 1 year ago

“Kevin Smith greeted us and then allowed us to explore the store, he was not hounding us, just checked in as we passed by, which we like. We came in to browse and left with 2 couches! The quality and price points of GAHS furniture is a big buying plus. We plan to return when we need new furniture.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you so much for your 5-star rating, Dan! We're so glad to hear that you had an enjoyable experience with us. It's wonderful to hear that Kevin Smith greeted you then allowed you to explore the store without hounding you, and that you were able to find two couches you were happy with. We're also happy to hear that the quality and price point of our furniture is a big plus, and that we've earned your future business! We look forward to helping you again. Please stop by and visit with us again soon.

Posted 1 year ago

“I love my curio.cabinet and i will be looking for another accent piece to match”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Carolyn, and thank you for your review! We're delighted to hear that you love your curio cabinet, and we'd love to help you with an accent piece to match it. Please stop by and visit with us again soon!

Posted 1 year ago

“The staff was very helpful in assisting me in making a selection (without being "pushy" as at some stores). Easy and quick delivery process.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Mary. And thank you so much for your excellent 5-star rating! We are delighted to hear that you had a good experience shopping with us, especially regarding the staff who were helpful without being pushy. We're also happy to hear that the delivery process was easy and quick for you. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“It was a very good experience”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Philip, and thank you for your 5 star rating . We're glad to hear that it was a very good experience. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great salesperson! Jennifer was very nice, polite and helpful. I buy all of my furniture there.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Janie, and thank you for your review! We are thrilled that you had a great experience with our salesperson, Jennifer, and that she was very nice, polite, and helpful. We're also delighted to hear that you are a loyal customer; as a local business, a customer that returns to shop with us is one of the very best compliments we can receive! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Service and inventory the best. Delivery was exceptional”

The Great American Homestore 5 star review on 14th April 2023

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Sandra, and thank you for leaving us a 5 star rating! We're very happy to hear that our service and inventory were both the best. And we're delighted to hear delivery was exceptional. We truly appreciate your feedback and are so glad you had a wonderful experience shopping with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“The furniture looks beautiful. I absolutely love it and the customer service was awesome!”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, Tarra, and thank you for shopping with us. As a local business, it really means a lot to us. We're so glad to hear that the furniture not only looks beautiful, but that you love it, and that you had an awesome experience with our customer service! We appreciate you, and we hope you continue to enjoy your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Nice staff nice furniture”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Amber, and thank you so much for your 5-star review! We're very happy to hear that you found a nice staff and nice furniture when you shopped with us. As a local business, your kind words mean a lot to us, and we appreciate you! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,001 reviews