The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m in love with my new mattress! I suffer from sciatica and I’m afraid my old mattress was partly to blame. I set out on a mission and Daniel helped me complete my mission. Although he is new and I threw a zillion questions at him, he never failed me. He found the answers right away if he was unsure. He could also tell if I wasn’t understanding what he was saying. Very pleasant experience! I’m a repeat customer to The Great American Home Store and plan to return for any other furniture needs.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your 5-star review! As a local business, your feedback is very important to us, and we're very happy to hear that Daniel was able to help you complete your mission, answer all your questions, and check on anything he may have been unsure about. We're very pleased to hear that your shopping experience was very pleasant, and we're thrilled that we were able to earn your repeat business! We hope you continue to sleep wonderfully on your new mattress, and we're looking forward to helping you again. Please stop by and visit with us again soon.

Posted 1 year ago

“On time friendly delivery, and we love this new sofa set!”

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Posted 1 year ago

Thank you for shopping with us, Susannah, and thank you for your review! We're very happy to hear that you had on time, friendly delivery. We're also very pleased to hear how much you love your new sofa set! As a local business, your feedback is very important to us, and we're happy to hear how pleased you are with the service and your new furniture. We hope you continue to enjoy your new sofa set, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 1 year ago

“Delivery went smoothly!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Dan, and thank you for your review. We're very happy to hear how smoothly your delivery went. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“I love the quality of the furniture”

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Posted 1 year ago

Thank You for shopping with us, Vonita, and thank you for your 5-star review! We're very happy to hear how much you love the quality of the furniture. We hope you are enjoying your purchase, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 1 year ago

“Totally pleased.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Carolyn, and thank you for your review. As a local business, your feedback is very important to us. We're very happy to hear that you are totally pleased! We hope you are enjoying your new furniture greatly, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Good collection, great customer service.”

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Posted 1 year ago

Thank you for shopping with us, Ron, and thank you for your review! We're very happy to hear that you found a good collection and great customer service when you shopped with us! we hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“Enjoyable shopping experience.”

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Posted 1 year ago

Thank you for shopping with us, Larry, and thank you for your review. We're very happy to hear that you had an enjoyable shopping experience when you shopped with us! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Great in-store help, except they pretty much forced me to take an ottoman (to a chair) so they would not be left with it. Ottoman was discounted, but salesman tried to push the set as priced as a one unit, although they had separate price tags. Frustrating.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your review! We're happy to hear that you found great in store help when you shopped with us. We're sorry to hear that you were pretty much forced to take an ottoman, that the salesman pushed as part of a set although the chair and ottoman had separate price tags. That sounds frustrating! Our managers will look into this, and we hope they get it resolved to your satisfaction. We hope you'll consider giving us a second chance in the future. We'd love to show you how much better we can do! Please come by and visit with us again soon.

Posted 1 year ago

“Excellent service and experience, but was never offered. Military discount. Only offered discount if I paid cash.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Jeff, and thank you for your review! We're very happy to hear that you had an excellent experience and excellent service. We are sorry to hear that you were only offered a discount for paying cash, and that you weren't offered a military discount. That sounds frustrating! Our managers have been looking into this for you, and we hope they are able to resolve everything to your satisfaction. We hope you'll give us a second chance, so that we can show you how much better we can do! Please stop by and visit with us again soon.

Posted 1 year ago

“Loved the experience”

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Posted 1 year ago

Thank you for shopping with us, Virginia, and thank you for your 5-star review! We're very happy to hear how much you loved your experience shopping with us, and we'd love to help you again in the future! We hope you are enjoying your new furniture, and we hope you'll stop by and visit with us again soon!

Posted 1 year ago

“Friendly service”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, David, and thank you for your review! As a local business, we're very happy to hear that you found friendly service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Service was great!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Nastassia, and thank you for your review! We're very happy to hear that you found great service when you shopped with us, and that we earned your 5-star review! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Always enjoy doing business with The Great American Home Store. They are easy to deal with and stand behind their products.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us again, Whit! As a local business, we're very happy to hear that we've earned your repeat business by being easy to deal with and standing behind our products. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great buy and good customer service. We have visited the main store.....outstanding selection of furnishings”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Nataline, and thank you for your review! As a local business, your feedback is very important to us, and we're very happy to hear that you found a great buy and good customer service when you shopped with us. We're also pleased to hear that you found an outstanding selection of furnishings when you shopped with us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“I had a great experience purchasing my sectional. My sales contact was wonderful to deal with and enjoyed walking the shoe room with him.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Tommy, and thank you for your review! As a local business, your feedback is very important to us. We're very pleased to hear what a great experience you had purchasing your sectional with us! We're also happy to hear that your sales contact was wonderful, and that you enjoyed walking our showroom with him. We hope you are enjoying your new sectional, and we would love to help you again. Please come by and visit with us again soon!

Posted 1 year ago

“I received my product quickly, it was exactly what I expected. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Martha, and thank you for your review. We're very happy to hear that you received your product quickly, and that it was exactly what you expected. We hope you are enjoying your purchase, and we'd love to help you again in the future! Please stop by and visit with us again soon!

Posted 1 year ago

“The dresser fits out on the porch perfectly”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Eugene, and thank you for your review! We're very happy to hear that your dresser fit out on the porch perfectly. we hope you are enjoying your new dresser, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Leigh was a great salesperson! She was knowledgeable and informed. She kept in touch with my order and informed me of delays during the ice storm.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Kathy, and thank you for your review! We're very happy to hear how great Leigh iwas, and that she was knowledgeable and informed. We're also very pleased that she stayed in touch and kept you informed about your order during the ice storm. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Salesman Jim Drane was excellent.”

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Posted 1 year ago

Thank you for shopping with us, WIllie, and thank you for your review! We're very happy to hear how excellent Jim was when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“Very good the salesman was excellent”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Johnnie, and thank you for your review! We're very happy to hear how excellent your salesman was when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,002 reviews