The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience and the customer service was excellent, I enjoyed my experience in the store,so thank you for being so welcoming.”

Helpful Report

Posted 1 year ago

Thank you so much, Mary, for shopping with us and for your 5 star review! We are very pleased that your experience and customer service were excellent and that you enjoyed your time in the store. It's one of our primary goals to provide wonderful customer service and a welcoming environment to each of our customers, and we're very happy to have done that for you! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“My Mom love her new heated massage lift chair for Mother's Day”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Angela, and thank you for your review. We are so glad that your mom loves her new heated massage lift chair for her Mother's Day! It's always a joy to deliver a five star experience to our customers. We hope she continues to enjoy her new lift chair, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Everyone very friendly and very efficient!”

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Posted 1 year ago

Thank you for shopping with us, Jim, and thank you for your review. We're so glad you found everyone at The Great American Home Store to be friendly and efficient. It's always a pleasure to have customers like you recommending us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Neal(Southaven MS store) was absolutely awesome! Very helpful and followed up throughout the entire buying experience..”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Todd, and thank you for your 5-star review. We really appreciate your feedback. We are so glad to hear that Neal at our Southaven MS store was so awesome and helpful throughout your buying experience. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“The lady we worked with was very help full”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Rebecca, and thank you for the amazing 5-star review! We truly appreciate your kind words about our helpful team member. We make it a priority to ensure our customers receive knowledgeable and friendly service. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“The area manager did not stop until my needs were met regarding getting my bedding issue corrected. I am really enjoying my new bedding. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Mildred, and thank you for your review! We are sorry that there was an issue with your bedding. That sounds frustrating! We are very pleased that our manager was able to get your bedding issue corrected, and we're very glad that you are enjoying your new bedding! We hope you continue to enjoy it, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Allen at the store in Southaven, MS worked with me in selecting my new mattress set and he was so helpful and professional! He will get all my furniture business from now on! I will definitely recommend him to my friends and family!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Stephanie, and thank you for your 5-star review! We're so happy you had a great experience with Allen, and that he was very helpful and professional while helping you select your new mattress. We appreciate your kind words and we're thrilled you'll be returning for your future furniture needs and recommending Allen and the Great American Home Store to your friends and family. We hope you are enjoying your purchase, and we're looking forward to helping you again. Please stop by and visit with us again soon!

Posted 1 year ago

“After. Spending $9000 2 pieces come in damage that should never have been delivered.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Dennis, and thank you for taking the time to provide feedback on your experience. We are deeply sorry that the two items you purchased for a total of $9000 came in damaged and should have never been delivered. That sounds frustrating! Our managers looked into this for you, and we hope everything was resolved to your full satisfaction. If you still need assistance with your purchase, please get in touch with us any time, and we will be happy to see how we can help! We hope you'll consider giving us a second chance in the future. We'd love the chance to show you how much better we can do! Please stop by and visit with us again soon.

Posted 1 year ago

“I was very happy with my purchase and the associate was very helpful also”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Bernice, and thank you for your 5 star rating! We're delighted to hear that you are very happy with your purchase and that the associate was also helpful. As a local business, your positive feedback means a lot to us, and we sincerely appreciate it. We hope you continue to enjoy your purchase, and we look forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“GAHS is always fantastic, and Clay made it an even better experience. We will be back!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Richard, ,and thank you for your review. We're very happy to hear working with Clay made it an even better experience, and that we earned another visit from you! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Love wall decor”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Natalie, and thank you for your review. We're very happy to hear how much you love our wall decor! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“I was told my order would be ready for pick up within 24hrs. It’s been 6 days and you want a review but I don’t even have my furniture.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Shanda, and thank you for letting us know about this! We are very sorry you have not gotten an update on your order after 6 days, when you were told it would be ready within 24 hours. That sounds frustrating! We'll be more than happy to look into this for you, and see what we can do about helping you get that order picked up just as soon as possible. Please give us a call or contact us through our website, and we'll be happy to help!

Posted 1 year ago

“Great products with great people to help make choices,we will be back”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Robert, and thank you for your review! We're very happy to hear that you found great products and great people to help you make choices! As a local business, it's our primary goal to provide exactly that with customer service that is second to none. We're also thrilled to hear that we've earned another visit from you! We hope you are enjoying your purchase, and we are looking forward to helping you again. Please stop by and visit with us again soon.

Posted 1 year ago

“Joe was very friendly and thoroughly explained our purchase. The delivery was efficient and courteous.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Mark, and thank you for your review. We're very happy to hear how friendly Joe was, and how he thoroughly he explained your purchase. We're also delighted to hear how efficient and courteous your delivery team was. Especially as a local business, we're so glad that you had a great experience with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Sale's person was wonderful...”

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Posted 1 year ago

Thank you for shopping with us, Lucius, and thank you for your review. We are so glad to hear that our salesperson was wonderful and that you enjoyed shopping with us! We hope you are enjoying your purchase, and we look forward to helping you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Best deal ! Best service! Best delivery!! A very satisfied customer!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Patricia, and thank you for your wonderful 5 star rating! We truly appreciate your feedback and we cannot thank you enough for your kind words. We strive to offer the best deal, best service, and best delivery, and we are so pleased that you had an enjoyable experience. We hope you are greatly enjoying your purchase, and we look forward to seeing you again. Please stop by and visit with us again soon!

Posted 1 year ago

“The service was great”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Tony, and thank you for your review. We're happy to hear how great the service was! As a local business, we really value your opinion, and we hope you are enjoying your purchase. We would love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“The sales and service team were extremely helpful and friendly”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Ginger, and thank you for your review! We're delighted to hear that our sales and service teams were extremely helpful and friendly. We hope you are enjoying your purchase, and we'd love to help you again! Please stop in and visit with us again soon.

Posted 1 year ago

“Sales lady very knowledgeable and polite.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Sheila, and thank you for your review. We're delighted to hear that our sales lady was knowledgeable and polite. We strive to provide all of our customers with a professional, high quality experience every single time. We hope you are enjoying your purchase, and we look forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great customer service.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, and thank you for shopping with us! We truly appreciate your feedback. We strive to provide great customer service and we are happy that you think we achieved this goal. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon.

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,002 reviews