The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My sales associate was fantastic andd the delivery men were also fantastic. Overall a stellar experience.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, John, and thank you for your review! We are delighted that your experience with us was stellar, and we appreciate your compliments about your sales associate and the delivery men. We're thrilled that you had such a stellar experience! We hope you are greatly enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Gail is an excellent sales representative for your company. She delivers the best customer service.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your 5-star rating, Phillip! We are so glad to hear that Gail provided excellent customer service. Gail really is an excellent representative of our team, and it means a lot to us that you took the time to share your review. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Enjoy shopping at the store”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Tom, and thank you so much for your 5 star rating! We're delighted to hear how much you enjoy shopping at our store. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“My sales rep was Mr Danny.. this guy made me feel so welcomed when I came into the store.. he really took his time and made sure I was satisfied!! Also Mrs Barbara was a great help as well.. I’ll definitely be back to shop!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Angela, and thank you for your review. We are so pleased to hear that you had a great experience with both Danny and Mrs Barbara. We strive to make sure our customers feel welcomed and satisfied with their experiences and we're delighted to know that we did just that. We hope you are enjoying your purchase, and we look forward to your next visit! Please stop by and see us again soon.

Posted 1 year ago

“We received a quality product at a great price and great service from our salesperson.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us! And thank you so much for the five-star rating, Larry! We're glad to hear that you had such an excellent experience with us. We are thrilled that you received a quality product at a great price and great service from our salesperson. We value customer service and satisfaction above all else, and your recommendation means a lot to us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Everyone was very helpful from sales floor to the movers”

Helpful Report

Posted 1 year ago

Thank you so much, Rosalyn, for shopping with us and for taking the time to leave us a review! We are so happy to hear that everyone from the sales floor to the movers were very helpful. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“I love shopping at Great American Homestore. Thank y’all for taking such good of me on my last visit .”

Helpful Report

Posted 1 year ago

Thanks for shopping with us, Brenda, and thank you for your review. We're so glad to hear that you had a great experience on your last visit. It's wonderful to know how much you love shopping at our store! We hope you are greatly enjoying your purchase, and we're looking forward to helping you again. Please stop in and visit with us again soon!

Posted 1 year ago

“The store was clean, staff friendly”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Sylvia! And thank you for your review. We are so pleased to hear that you found the store to be clean and the staff friendly. We appreciate you, and we hope you are enjoying your purchase. Please stop by and visit with us again soon!

Posted 1 year ago

“My Sales associate Amber was very helpful and knowledgeable about the sofa and loveseat That I purchased. She even gave a follow up call to make sure everything was ok. Thanks Amber”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Victor, and thank you for your review. We're so glad to hear that you had such a great experience. with your sales associate, Amber. We love hearing feedback like this, and we're delighted to hear she was very helpful and knowledgeable about the sofa and loveseat that you purchased and that she even gave a follow up call to make sure everything was ok! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great fast and efficient service for Delivery! Great staff to purchase from at the outlets 👍😎”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, David, and thank you for your review! We are delighted that you experienced great fast service for delivery, and we're also very happy to hear how wonderful our outlet staff is! We hope your enjoying your new loveseat, and we look forward to helping you in the future. Please stop in and see us again soon!

Posted 1 year ago

“Very nice workers and delivery service was excellent..”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Pamela, and thank you for your review! We are so pleased to hear that you found our very nice workers and delivery service to be excellent. We appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“We have now bought two sofas from TGAHS, though 15 yrs apart. Each time we’ve had a great experience. No hovering of sales people, lots of variety. Quality. Delivery schedule was quick, although it would have saved my fingers and back if they provided haul away as part of the service. Will be back!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Jennifer, and thank you for your review. We are delighted to hear that you had a great experience each time you bought a sofa from us over the past 15 years and appreciate your feedback! We'll definitely keep your valuable suggestion in mind and will work towards providing a better customer experience. We look forward to serving you again, and we hope you enjoy your new sofa in the meantime. Please stop in and visit with us again soon!

Posted 1 year ago

“Our salesman, John, was very attentive to us as customers and spent as much time with us as needed to be sure we understood the details of the furniture we anticipated buying. He was patient with us over three or four visits to his store and made sure we were completely satisfied with our purchase. On receiving our furniture, there was a minor issue with one of the pieces. When we contacted customer service, they took note of the issue and dispatched a repairman the next day. The repair was completed to our satisfaction very quickly. The repairman, Mr. Hayley, was courteous and made sure we were happy with the repair before he departed.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Joe, and thank you for your review! We are so glad that John was able to provide you with great customer service, that he was very attentive, that he was very patient with you, and that he made sure you were completely satisfied with your purchase. we are sorry to hear that you had a minor issue when you received your furniture and had to contact customer service. That sounds frustrating! We are very happy Mr. Hayley was able to help resolve the minor issue quickly and to your satisfaction. If you need additional assistance with your new furniture, please get in touch and we'll be happy to help! We hope you are enjoying your new furniture, and we look forward to helping you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Great service and awesome experience! Loving the couch”

Helpful Report

Posted 1 year ago

Thank you so much, Will, for shopping with us and for your 5-star rating! We're very happy to hear that you had a great service and awesome experience with us! We're also thrilled to hear how much you are loving your new couch! We appreciate your business, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Quick turnaround at store.”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, John, and thank you for your 5 star rating! We are glad you experienced a quick turnaround at the store. We appreciate you, and we hope you are enjoying your purchase. We'd love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“Great store”

Helpful Report

Posted 1 year ago

Thank you so much, Jason, for the fantastic 5 star rating! We really appreciate your feedback, and we're looking forward to seeing you again. Please stop by and visit with us again soon!

Posted 1 year ago

“It's great. Good service and friendly people.”

Helpful Report

Posted 1 year ago

Thanks for shopping with us, Bill, and thank you for the great review! It's always great to hear that our customers find our service and staff to be so friendly. We appreciate you, and we hope you are enjoying your purchase. Please stop in and visit with us again soon!

Posted 1 year ago

“I shop at the Great American Store a lot, great service, good quality furniture”

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Posted 1 year ago

Thank you for shopping with us, Deborah, and thank you for your review! We are thrilled that you've had such positive experiences shopping with us and that you find great service and quality furniture when you shop with us. We hope you are enjoying your purchase, and we appreciate your business! We look forward to helping you again. Please stop by and visit with us again soon!

Posted 1 year ago

“Fast friendly service.”

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Posted 1 year ago

Thank you so much, Ron, for shopping with us and for your for your 5-star rating ! We are thrilled that you had an excellent experience with our fast and friendly service. We appreciate your business and hope to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“We were very pleased with the excellent service… our salesman Rick was awesome and the delivery went very smoothly!!!!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Bari, and thank you for your review! We are delighted that you had such a great experience with us. We were very pleased with the excellent service that you received and especially that our salesman Rick was awesome and the delivery went very smoothly! We really appreciate your kind words and your business. We would love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,002 reviews