The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

Write Your review

Tell us how The Great American Homestore made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was in and out very fast. Salesman was very pleasant and helpful”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Donna, and thank you for your review! We are so glad that you were in and out very fast with the help of our helpful and pleasant salesman. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“June 12, 2023 We have purchased from Great American Home store in past & never had any issues. Beautiful floor lay out to choose from! Best prices & quality after shopping around. For this purchase we found a great bedroom set with mattress set. Our Sales Rep was Mr. Mark Mitchell. He was always prompt in answering any emails, if I had question; He was a delight to work with. He is knowledgeable & not “pushy”. Just nice, polite, & true professional. I will definitely refer him. Also the delivery men were so nice! They were also extremely professional, answered any questions, & left area spotless upon completion of putting bed together. We love our new set for guests. 🌟🌟🌟🌟🌟 Definitely 5 Stars or more! Thank you, Mr. & Mrs Mark Welsh Bartlett, Tn”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely 5-star rating, Mr. & Mrs. Welsh, and thank you for your review of The Great American Home Store! It's wonderful to know that you had a great experience working with our sales rep, Mr. Mark Mitchell, and that he was professional, nice, always prompt about answering questions, and was a delight to work with! And we are so pleased to hear that you found the perfect bedroom set for your guests. We're also very pleased to hear our delivery personnel also lived up to your expectations by answering all your questions, setting up your new bed, and leaving the area spotless when they were done. Your satisfaction with our store means a lot to us, and we greatly appreciate your feedback. We hope you enjoy your new furniture, and we look forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great service all the way around, from sales staff, finance to delivery service.”

Helpful Report

Posted 1 year ago

Thanks so much for shopping with us, Stephen! And thank you for your review! We are delighted to hear about your great service all the way around, from sales, to finance, to delivery service. We appreciate that you chose us to help you furnish your home, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“I am very satisfied with my recent purchase of a leather sofa and a table from the Great American Home Store Outlet in Memphis. I am happy and will definitely recommend this location to others. The customer service from Bonita Roberts was outstanding!”

Helpful Report

Posted 1 year ago

Thank you for the 5 star rating, Santa, and thank you for shopping with us! We're thrilled to hear how satisfied you are with your recent purchase of a leather sofa and a table from our outlet. It's wonderful that Bonita Roberts provided you with such excellent customer service and we're delighted that you will be recommending us to others! We hope you continue to enjoy your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Great service from sales person and the delivery guys”

Helpful Report

Posted 1 year ago

Thank you, Tywania, for shopping with us and for your 5 star rating! We greatly appreciate it. We're thrilled to hear you had a great experience with both the sales person and the delivery crew, and thank you for your kind words! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“The GAH store was excellent in communicating what was going on with an extra cusion I order with my sofa I bought....althou it took 4 months to get the cusion they finally delivrered it to my door. I would definitly buy from them again. The salesman was very helpful and polite...”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Peggy, and thank you for sharing your positive experience! We are so pleased to hear that our communication and delivery of your extra cushion was excellent and that you would buy from us again. We are grateful for your loyalty and we look forward to serving you again in the near future.We're also delighted to hear how helpful and polite our salesman was. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“No hassle shopping Friendly reps”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Jacqueline, and thank you for your 5 star rating! We are so pleased to hear that you had a great no hassle shopping experience with friendly reps who make it easy to find what you need. We appreciate you choosing us to help you furnish your home, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Daniel is a Great salesman,very nice, not pushes...”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Yvonne, and thank you for your review! We're very happy to hear what a great salesman Daniel is, and that he is very nice and not pushy. We hope you are enjoying your purchase, and we would love to help you again! Please stop by and visit with us again soon.

Posted 1 year ago

“The sale agent was very professional!”

The Great American Homestore 5 star review on 7th June 2023

Helpful Report

Posted 1 year ago

Thank you, Phillip, for shopping with us, and for your 5 star review. We're so glad to hear that our sale agent was professional during your visit! We appreciate your feedback, and we hope you are enjoying your purchase. We would love to help you again. Please come by and visit with us again soon!

Posted 1 year ago

“Everything about my furniture purchase was great. Selection, items being in-stock, financing, and delivery.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Raymond, and thank you for your review! We are so glad that you had a great experience with the selection, items being in-stock, financing, and delivery. We value your opinion and appreciate your feedback. We hope you are greatly enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon.

Posted 1 year ago

“Well decorated.”

Helpful Report

Posted 1 year ago

Thank you very much, Denise, for shopping with us and for your 5-star review. We really appreciate your kind words about the well-decorated store! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Cliff did an excellent job showing us what we need. He kept us updated on the delivery and even sent us a thank you card for shopping with them!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for taking the time to leave us a review! We're so pleased that you had a great experience! It's great to hear that Cliff did an excellent job showing you what you need, kept you updated on delivery, and even sent you a thank you card. We appreciate you, and we hope you are enjoying your purchase. We would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“It was an easy and quick visit but we got everything we want”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Ramzie, and thank you for your review. We are so pleased to hear that your visit was quick and easy, and you got everything that you wanted. We hope you are enjoying your purchase, and we look forward to helping you again. Please stop by and visit with us again soon.

Posted 1 year ago

“Very pleased with my purchase. It is great quality and comfort.”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us and for your 5 star review! We are so pleased to hear that you are very pleased with your purchase and that you find it to be of great quality and comfort. We hope you continue to enjoy your purchase, and we would love to help you again. Please stop in and visit with us again soon.

Posted 1 year ago

“Excelente”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Jeniffer, and thank you for your review! We appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please visit us again soon!

Posted 1 year ago

“Awesome service. Thanks”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Carlos, and thank you for your review. We're very happy to hear what awesome service we provided when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again. Please stop in and visit with us again soon!

Posted 1 year ago

“Always my go to for new stuff”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your 5-star review. We're so glad that you find us to be your go-to for new stuff. It means the world to us, and we're so glad to have you as a repeat customer! We hope you are enjoying your purchase, and we look forward to helping you again. Please stop by and visit with us again soon.

Posted 1 year ago

“Our salesman was wonderful. She went above and beyond to see that our needs were met.”

Helpful Report

Posted 1 year ago

Thank you so much, Dena, for shopping with us and for your glowing 5-star review! We're delighted to hear that our salesman went above and beyond to make sure your needs were met. It's truly customers like you who help make our business so successful, and we're so glad to have you as a customer! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Fast service and product sent quickly to store for pickup next day.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Cassandra. And thank you for taking the time to let us know you had a great shopping experience! We're very happy we were able to provide fast service and sent your product quickly to the other store for next day pickup, and we're delighted it went smoothly and it was convenient for you. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon.

Posted 1 year ago

“Awesome experience and quick service, in stock to pick up. Thank you Christina.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Chris, and thank you for your review. We are elated to have been able to provide you with an awesome experience and quick service. We're also delighted that we had the item you needed in stock for you to pick up right away! Thank you for choosing us, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,001 reviews