The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

Write Your review

Tell us how The Great American Homestore made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Allen Davidson was truly a jewel to deal with! There was no hasel when I walked in, I was able to walk the store and finally found what I wanted.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Joanna, and thank you for your review. We're so happy to hear that Allen Davidson was such a great help and that your shopping experience was hassle-free! We're also delighted you were able to find what you wanted. We hope you are greatly enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“I recommend The Great American Homestore. The customer service is excellent. I thank you all for helping me and everyone was so friendly.”

The Great American Homestore 5 star review on 31st May 2023

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, Doris, and thank you for your review. We're delighted to hear that you had a great experience and were satisfied by our excellent customer service and friendly staff. We appreciate you, and hope you are enjoying your purchase! We would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Awesome customer service thank you Scott”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Rebecca, and thank you for your review! Especially since we're a local business, we greatly appreciate your kind words and are glad that you had such an awesome customer service experience with Scott. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Good service and friendly people.”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, Brian, and thank you for your review! As a local business, we sincerely appreciate your kind words about our good service and friendly people. We strive to make everyone's experience a pleasant one. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon.

Posted 1 year ago

“Prices are high but quality could greatly be improved”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Rodrickus, and thank you for your review. We're sorry to hear that you feel our prices are high, and that quality could be improved. That sounds frustrating! Our team will look into this regarding the products that you purchased, and if you shop our competitors, you'll see that we have many higher quality products at a competitive price. Ever since we've started, our focus has been providing the best quality pieces at the very best price that we can, and in these times of constantly increasing prices, we work hard to stay competitive. We hope you'll consider giving us a second chance in the future. We'd love to show you how much better we can do! Please stop by and visit with us again soon.

Posted 1 year ago

“I was pleased with the selection of furniture and found exactly what I wanted with relative ease. The sales associate was very helpful as well.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Joyce, and thank you for your review! We're glad you were pleased with the selection of furniture and were able to find exactly what you wanted with relative ease. We're also delighted to hear that your sales associate was very helpful. We hope you are enjoying your purchase, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 1 year ago

“Very good inventory. Great sales personnel.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Michael, and thank you for your review! Especially since we're a local business, we really appreciate your business and are so glad to have you as a customer! We are thrilled to hear that you found our inventory to be very good and our sales personnel to be great. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Kevin my sales person is nice guy. He helped thru everything”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Vik, and thank you for your 5 star review. We're so glad to hear that Kevin was able to help you throughout the process, and that he is a nice guy. We appreciate you, and we hope you are enjoying your purchase. Please stop by and visit with us again soon!

Posted 1 year ago

“Awesome customer service”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Donna, and thank you for your review. We truly appreciate your feedback and are so glad that you enjoyed our awesome customer service! We hope you are greatly enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“Very good experience”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Trent, and thank you for giving us a 5-star rating! We appreciate your kind words that it was a very good experience. We are delighted to hear that you were pleased with the service and selection we provide. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit us again soon!

Posted 1 year ago

“Pushie sales reps as soon as your walk in the the door. It’s obvious they’re commission based. It’s kinda funny to watch when someone walks in how fast they all run to the Door and try to scoop up the customer.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your review. We truly value and appreciate customers who are willing to take the time to share their experiences with us. We apologize for the pushy sales reps who were pushy as soon as you walked in the door. That sounds frustrating! We take the concerns of our customers seriously, and providing an exceptional customer service experience is one of our primary goals. Our managers are have looked into this, and are taking steps to improve this right away. We hope you'll consider giving us a second chance in the future. We'd love to show you how much better we can do! Please stop by and visit with us again soon.

Posted 1 year ago

“Kristin was great and helped me find the perfect dining table. I would recommend this store!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you so much for the 5 star rating for The Great American Home Store! We're so happy to hear that Kristin was great and helped you find the perfect dining table! We appreciate your recommendation and strive to provide the best customer service experience possible. We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“I am very much impressed with Bryan Porter on his dedication and hardwork Best wishes for the Greta American Home Store Swaminathan”

Helpful Report

Posted 1 year ago

Thanks for shopping with us, and thank you for your 4-star rating of The Great American Home Store, Sandhya! We really appreciate you taking the time to share your experience. We're so pleased you are impressed with Bryan Porter's hard work and dedication - he is an invaluable member of the team. Thank you once again for your feedback, and we hope you are enjoying your purchase! We would love to help you again in the future. Best wishes to you, and please stop by to visit with us again soon.

Posted 1 year ago

“Going to this store is always easy, and a pleasure. My first trip I met Diane, and that is who I have continued to use with all my purchases. Diane is friendly, not pushy, and is always easy to deal with. I will be back!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Felicia and thank you for your review. We appreciate your loyalty and are so glad to hear that you enjoy your trips to The Great American Home Store! We're delighted to hear that your visits with us are always easy, and a pleasure. We're also thrilled to hear how Diane has earned your repeat business by being friendly, easy to deal with, and not pushy. It's customers like you who make our business great. We hope you are greatly enjoying your purchase, and we look forward to helping you again. Please stop by and visit with us again soon!

Posted 1 year ago

“The delivery was fast and efficient, customer service was awesome and sales representative Ebonie Finnic was very attentive.”

Helpful Report

Posted 1 year ago

Thank you so much, Phoebe for shopping with us, and for your 5-star review! We're happy to hear how satisfied you were with the fast and efficient delivery, and the awesome customer service. We're also delighted to hear how attentive Ebonie was. We appreciate you, and we look forward to helping you again in the future! Please stop by and visit with us again soon.

Posted 1 year ago

“Love my new furniture.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your review! We're so glad that you love your new furniture! We hope you continue to enjoy it, and we would love to help you again in the future. Please come by and visit with us again soon.

Posted 1 year ago

“Look great”

Helpful Report

Posted 1 year ago

Thank you, Wallace, for shopping with us, and for your 5-star review! We are delighted to hear that your purchase from us looks great! We appreciate you, and we would love to help you again in the future. Please stop in and visit with us again soon.

Posted 1 year ago

“Thank u Mr. Joe for everything”

Helpful Report

Posted 1 year ago

Thank you so much, Srvs, for shopping with us and for your 5-star review! We really appreciate you and are so happy that you had a great experience with us. It means a lot to us that you chose us and Mr. Joe to help you find the perfect furniture for your home. We look forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Fantastic job”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Ali, and thank you for your review! We're delighted to hear how our team did a fantastic job when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“My experience and the customer service was excellent, I enjoyed my experience in the store,so thank you for being so welcoming.”

Helpful Report

Posted 1 year ago

Thank you so much, Mary, for shopping with us and for your 5 star review! We are very pleased that your experience and customer service were excellent and that you enjoyed your time in the store. It's one of our primary goals to provide wonderful customer service and a welcoming environment to each of our customers, and we're very happy to have done that for you! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,001 reviews