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The Green Reaper Reviews

4.7 Rating 758 Reviews
95 %
of reviewers recommend The Green Reaper
4.7
Based on 758 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email
Read The Green Reaper Reviews
Visit Website

Phone:

0800 014 8700

Email:

customerservices@thegreenreaper.co.uk

Location:

27-29 Summerleys Road
Princes Risborough
HP27 9DS

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Anonymous
Anonymous  // 01/01/2019
The customer service at The Green Reaper is just impeccable. I was recommended to them by my brother in law so I phoned up and spoke to Bob who is super helpful. Gave him some descriptions of my garden and how I wanted to maintain it and he gave my some superb recommendations to give me the best equipment for my money and necessity - I will always buy my future gardening equipment from Bob and team at The Green Reaper going forward.
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Posted 8 years ago
Excellent service. Ordered Sunday and received delivery early Tuesday morning
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Posted 8 years ago
Very good product (sack trolly) at a very good price and delivery was quicker than expected
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Posted 8 years ago
On time and is not only works better than our petrol mower with a finer cut but 'made in England' too!
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Posted 8 years ago
Very quick delivery, product as expected.
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Posted 8 years ago
Easy to order on line........some site are much more difficult to use! Quick turn around
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Posted 8 years ago
Good value, good equipment, very quick.
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Posted 8 years ago
Internet order, easy to navigate web site, prompt delivery.
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Posted 8 years ago
Ordered one day delivered the next. What more can you want?
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Posted 8 years ago
First class service at most competitive price. Free next day delivery! Thank you Green Reaper.
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Posted 8 years ago
Easy to purchase with prompt delivery
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Posted 8 years ago
The SCH trailer is very good
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Posted 8 years ago
So impressed by the service I received and the speed of my delivery your team should be highly commended
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Posted 8 years ago
Ordered a garden shredder and asked for it to be delivered Wednesday, unfortunately they tried to deliver Tuesday but that was the delivery company's fault. The Green Reaper had asked for the correct delivery day. The item was faulty, I complained on Sunday evening and by Monday afternoon a replacement was on its way. While I had problems with delivery and the product, neither was the fault of the The Green Reaper. The problems therefore meant I had to test their customer service and found it to be excellent. The only small complaint was that if you open a complaint ticket you have to reply via the link in the email and not reply directly to the email, but that is minor issue.
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Posted 8 years ago
The product was delivered early the day after the order was made. It was well packaged, easy to construct and works well. The price was competitive.
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Posted 8 years ago
Best price I could find and fast delivery too.
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Posted 8 years ago
Product arrived in good time but had slight damage. I sent email with photo but didn't receive a reply. I phoned and was told that the matter was being dealt with and that I should receive a replacement part within 2 days. It is now 3 days and the part hasn't arrived.
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Posted 8 years ago
Item exactly as described and very quick delivery.
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Posted 8 years ago
I believe a got a very competitive price on the lawnmower we purchased, it was delivered very promptly unfortunately the communication on the actual delivery was non existent and fortunately for me my neighbour was kind enough to take in a very big delivery for us. However overall the service and the product was very good and we are very pleased with our new lawnmower and I would use them again.
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Posted 8 years ago
Hi Rob Thanks for taking time to give us your feedback. At the time of your order, we were unfortunately experiencing a problem with our automated emails getting through to AOL addresses. Our IT guys have now fixed this issue so communication should not be a problem in future. Kind regards Nicki
Posted 8 years ago
Ordered Lawnflite arrived following day direct from manufacture. Added oil and a single pull and off she went. Pleased so far with our purchase
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Posted 8 years ago
The Green Reaper is rated 4.7 based on 758 reviews