The Green Reaper Reviews

Name: The Green Reaper
Address: 27-29 Summerleys Road, Princes Risborough
Rating: 4.74

4.7 Rating 758 Reviews

95 %

of reviewers recommend The Green Reaper

4.7

Based on 758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0800 014 8700

Email:

customerservices@thegreenreaper.co.uk

Location:

27-29 Summerleys Road
Princes Risborough
HP27 9DS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish.”

Helpful Report

Posted 9 years ago

“Good communication about delivery and delivered on time by a friendly and helpful guy who showed me the basics of the machine. Couldn't fault the service.”

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Posted 9 years ago

“I live in N Ireland and the delivery charge for my petrol mower was very reasonable”

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Posted 9 years ago

“Good price and great service. Our Lawnfilte lawn tractor was delivered fully assembled, tested and fuelled a few days after placing the order. The delivery driver was really good at showing us how it all worked, he explained all the controls and features and stood by as we had our first drive around in it. He also spent time explaining what the basic maintenance requirement were and gave us a few tips on keeping it in good working order. Overall we're very happy with our experience with The Green Reaper.”

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Posted 9 years ago

“Equipment is very good but the TNT delivery service was very bad, I tracked the goods on the web only to find that they said nobody was home and left a note through the door I was at home all that day, what they fail to say way that they could not find the property. I called TNT that afternoon they said that they would try to delivery the next day and asked for directions which I gave them. When I ask why didn't the diver call my on the phone I was told that their driver do not carry phone or sat nav. Which the following day driver turned up with the goods plus he have phone / sat nav. I do not recommend using TNT”

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Posted 9 years ago

“Couldn't be happier with the service and free delivery. Thank you”

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Posted 9 years ago

“Great service, mover & streamer work really good. Well pleased”

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Posted 9 years ago

“Flooded with emails that the item was ordered - processed and ready - dispatched - "how was it for you" BUT no item received and no response from customer services!!”

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Posted 9 years ago

Your battery charger has been despatched. Unfortunately, as our preferred courier DHL Express classes your postcode as a "remote area service" and is subject to a surcharge, your item has been sent via Royal Mail and will be with you very shortly.

Posted 9 years ago

“A quick and efficient service, reasonably priced and will definitely use again.”

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Posted 9 years ago

“I found what we wanted straight away, bought it without any problem and it was delivered in 3 days. Excellent. I will not use Paypal again as my requests regarding delivery did not appear on an acknowledgement from Paypal and gave me concern that DHL would not leave our purchase if we were out. Any print out from email was not a straightforward receipt for payment, which I was to reclaim from our Church for whom the machine was intended.”

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Posted 9 years ago

“Ordered one day (Thursday ) delivered 24 hours later. ( Excellent ) However after setting up mower (CUTTING HEIGHT 5 )and starting to use it for 10 minutes but found that it felt very tight to push even although it was on fast self propel speed 5, motor also was very hot and then machine cut out no power. As per instructions adjusted cutting blades to higher setting and after an hour started to use again but still had same problem. I then called Webber service dept. ( as per warranty card ) who advised me to take it to nearest service provider under warranty as they thought that it sounded that that the belt was too tight. I put the machine in the next day ( Sat ) and was told it would take between 7 to 10 days. As of today (SUNDAY ) I am waiting to hear when it will be ready for use as I was only able to use it for about two10 minute spells before breaking down. I hope that this is a simple fault that can quickly be put right, as I it has now raised some doubt in my mind about this product. Jim Henny PS I Previously had an ATCO Electric mower which is the same this model for 18 years and never had any problems.”

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Posted 9 years ago

Further to our email correspondence, I confirm that we are swapping the machine for a new lawn mower on Monday 5th October. Kind regards Nicki

Posted 9 years ago

“A great little find. Sorted out our needs very quickly. Excellent service and very fast delivery. I would recommend this company to others.”

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Posted 9 years ago

“excellent service, goods arrived when stated would definitely use again.”

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Posted 9 years ago

“The paddock cleaner arrived on a lorry with no unloading ramp. A hazardous method was adopted to unload it which resulted in it being dropped from a height of about 18 inches which could have caused more serious injury to me than it did. Had more forethought been used and communication - ie Turing up unannounced safer arrangements coil have been made.”

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Posted 9 years ago

Thank you for your feedback Rob. SCH deliver on their own transport to avoid this sort of issue so it is unclear why they did not have the necessary equipment on this occasion. It is also usually their policy to contact our customers direct to pre-arrange delivery. Your comments have been passed on to them. Thanks again for your business!

Posted 9 years ago

“Initially I was a little disappointed as the information on the website stated that there would be a minimum of two weeks delivery on a dumper trailer (may put some people off) , but given that I was in no hurry to use same that was OK. Ordered trailer on Monday - delivered direct from SCH on Thursday afternoon Fantastic service, Thanks very Much Tony (Cumbria)”

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Posted 9 years ago

“Equipment turned up on time with no mither.”

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Posted 9 years ago

“I highly recommend Green Reaper. I have ordered several times from Green Reaper, the price is good. Delivery is fast and efficient. So , well done Green Reaper.”

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Posted 9 years ago

“Not used collector yet, but ordered on the Sunday and it arrived Tuesday with regular updates as to delivery progress. Quite impressed”

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Posted 9 years ago

“Delivered then said and the strimmer was good price.”

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Posted 9 years ago

“Excellent service, brilliant little machine”

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Posted 9 years ago

The Green Reaper is rated 4.7 based on 758 reviews