The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,267 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 23rd August 2025

Peter C

The Hatch Chile Store 5 star review on 24th July 2025

David F

The Hatch Chile Store 5 star review on 11th April 2025

Devin G

1751

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a great experience with the Hatch Chile Store!! Very communicative which really helps when I get worried about things thawing on their journey North!!”

Helpful Report

Posted 4 hours ago

“Service awesome. Shipping awesome. The Chile this year so far was disappointing, perhaps due to harvest. Will try again later in the season.”

Helpful Report

(Hatch) - Posted 2 days ago

“Excellent experience! The website was easy to use, e-communication was abundantly clear, and my shipment of Mild Green Chiles arrived exactly as advertised: on time, very fresh, and -- MILD, as ordered! I will definitely purchase from The Hatch Chile Store again. Thanks!”

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(Hatch) - Posted 2 days ago

“I ve been purchasing for years now the Xhot fresh green chiles and always been happy with them. This year's patch has no spice at all. I dont know if I received Xhot but they are like Mild.”

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(Hatch) - Posted 2 days ago

“I have been enjoying Hatch Chile for over 60 years.”

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(Hatch) - Posted 3 days ago

“My 10 pound box of chilis arrived at 5:00 PM and by 11:00 PM they were roasted, peeled, seeded and placed in zip lock bags and in the freezer. Roasting for me is easy. I have a propane charcoal lighter, hand-held small burner. This is done out side on my three-burner stove with a sheet of expanded metal on it. Only the hand-held torch was used. My UPS driver came to the door with this box and a big grin telling me he had to enjoy the aroma of this box of green chilis all day in his truck.”

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Posted 3 days ago

“Exceptional customer service. Even above the best green chili in NM. Delivery was on point. I will say that Hot is pretty close to the extra hot we've had in the past (actually still have some). Pics and videos is my little piece of NM in Lakeland Fl. Thank you”

Helpful Report

Posted 3 days ago

“Do not order online, this company is a disgrace to the great state of new mexico. This place has no regards to the customer, they are very quick to charge you 25 dollars for next day delivery, I ordered on a Tuesday during business hours, thinking it would go out Wednesday like it says, nope it goes thru a app called shop, I still have not recieved my order and to put it nice they can't even answer the phone or call a customer back. What a disgusting way to do business. I would have gave zero stars if it let me.”

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Posted 5 days ago

“The Hatch green chile we received was fresh and delicious! We understand the Southwest received a lot of rain this season but that did not affect the fresh chile flavor and taste. We love our “green gold” and are so thankful you grow Hatch green chile. Thank you!!”

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(Hatch) - Posted 6 days ago

“Very good 👍”

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(Hatch) - Posted 1 week ago

“Excellent as always. Brings back growing up in NM!”

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(Hatch) - Posted 1 week ago

“Their fresh green chile is FANTASTIC!! Shipping was perfect, we live in Arkansas and it arrived in perfect condition!!”

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Posted 1 week ago

“Had to move to South Carolina from my beloved Colorado, to say I was missing my hatch green chiles would be a severe understatement. Thank you for making my taste buds dance again. Fifth time I've ordered these and there will be no slowing down, thank you”

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(Hatch) - Posted 1 week ago

“simply the best. used them immediately in some corn and chicken chowda. the envy of all who sample (or I give permission to sample). Added them to my renowned chicken and cheese enchiladas in a jalapeno cream sauce for added texture and taste............... "The Ditch' in Winter Park Co. is where I was introduced to the taste of Hatch Green Chiles. Awesome place to eat and awesome way to be introduced!!!!!!!!!!!!!!!!!!!!”

The Hatch Chile Store 5 star review on 20th August 2025

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(Hatch) - Posted 1 week ago

“I i grilled & roasted my fresh chilies and made New Mexican Hatch Chilie pork stew. It was fantastic!”

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(Hatch) - Posted 1 week ago

“great product, delivery as promised”

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(Hatch) - Posted 1 week ago

“Excellent chiles!”

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(Hatch) - Posted 1 week ago

“We moved from Arizona to Tennessee four years ago. One of the things we missed most was Hatch Chiles. We now order from you every year and are never disappointed. These are the best Hatch Chiles!”

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(Hatch) - Posted 1 week ago

“Never received my order but paid around $100 for it. Bought they add on Facebook with affirm. Label was printed in Aug 4. Never shipped it is August 19 now. I think I have been scammed”

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Posted 1 week ago

“Ordered 25 lbs fresh chile. Delivered when promised to South Carolina! This is the fourth year to order. Will definitely order again next year! Being a native New Mexican, I love green chile!”

Helpful Report

(Hatch) - Posted 1 week ago

The Hatch Chile Store is rated 4.7 based on 12,267 reviews