The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,859 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My chilies showed up in perfect shape not 1 bad one in the batch of 25 pounds, packed to perfection. I buy Sandia a very tasty chile. There are hotter ones and cooler ones but if flavor is what you're interested in I suggest the Sandia's they're fantastic.”

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Posted 1 year ago

“It's like living in Albuquerque again. A case of green love arrived in Indiana!”

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Posted 1 year ago

“Excellent place to get these beautiful and fresh peppers. I am very pleased with my order!”

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Posted 1 year ago

“I’ve ordered fresh chilis, frozen roasted, and the tamales - all are fantastic! The folks at the store (online) are a pleasure to work with and just so nice! I’m a committed customer, and a very happy one!”

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Posted 1 year ago

“Ordered the Medium Hatch Green Chili And was disappointed when it was mild. Needed it a bit hotter. However the arrival was in great shape - roasted it immediately. Great job on the delivery. Next time when one orders medium please send medium. Thank You”

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Posted 1 year ago

“The smell while we roasted the chilies on the grill was heavenly. I grew up in New Mexico and it reminded me of my childhood. I went to went to college in Las Cruces and went to many chili roasts around the area and absolutely love anything that has green chilies in it.”

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Posted 1 year ago

“Growing up in "The Land of Enchantment", I have always looked forward to the end of Summer. It meant that for a few weeks, the air would be full of the smell of roasting chiles. It brings back memories of grandma and mom making fresh tortillas, whilst the men folk roasted the chiles. Laughs and stories were always an accompaniment to the festivities. If we kids were good (even if not so) we were treated to warm tortillas with a Big Jim wrapped up in the middle. Every year I order from you, I get a chance to relive those happy times of childhood that I've shared with my children and they with theirs. We buy in bulk, roast, package and freeze so we have them all year round. Living in Louisiana, you just can't get good chile and to me, life without chile is no life at all. Cheers to all of you who make this possible year after year.”

The Hatch Chile Store 5 star review on 6th August 2023

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Posted 1 year ago

“Pam was very patient with me in addressing an issue I had with the amount of spoiled chiles due to some confusion about the shipping. I’m grateful that she send me a second 25 lbs. to replace the amount that had spoiled. Thank you Pam. However, I do have a question. After ordering 50lbs. I received only one box labeled 25 lbs. Is the additional 25lbs also included in the same box?”

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Posted 1 year ago

“Awesome Chiles. I plan to order again next year if possible.”

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Posted 1 year ago

“They were excellent. We roasted them and froze them.. They were very very good. They got here in great time. Thank you very much.”

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Posted 1 year ago

“I do understand that the weather affects the crop. However, in the 40 years that I have been buying and roasting peppers - previously from other suppliers but a few years from you - this year's shipment has been the poorest. The raw weight may be the same, but the yield ended up low and the time required to slip the peels was way longer due to the thinness of most of the peppers. I would like to continue ordering from you in the future but wonder if there is a way you could sort to send only your typical robust pods. I'm sure you can still use the very thin ones for one of your ground products. Btw, on the bright side, this year, shipping went very well and the product was not substantially spoiled by arrival. Thanks, Joe”

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Posted 1 year ago

“25 lb of Chile was delivered as promised with no bad Chiles in the box. Heat is good but maybe a little on the lower side of the range.”

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Posted 1 year ago

“We were originally from New Mexico and moved to Naples Florida. Of course we have a problem finding green chili. When we need a chili fix, we can rely on Hatch Chile Store ship direct to us. Thank you!”

The Hatch Chile Store 5 star review on 5th August 2023

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Posted 1 year ago

“Love the spicy flavor”

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Posted 1 year ago

“Great chilies, service & prices.”

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Posted 1 year ago

“About 17 of the chilis were bad i thought you had a freshness guarantee”

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Posted 1 year ago

“My original pre order arrived with a few of spoiled,but once I contacted them they made things right Excellent customer service and the Chile speaks for itself it’s the best you can get”

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Posted 1 year ago

“We have been ordering for several years, and are always pleased with the quality and customer service. Hatch chiles have become a tradition for this SC family!”

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Posted 1 year ago

“My fresh chile arrived in perfect condition. No spoiled peppers. Arrived on tome and the peppers are noce and meaty.”

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Posted 1 year ago

“Meaty and flavorful chiles! Thanks!”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,859 reviews