The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,859 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed that 6 of 12 bottles I bought expire within 3 months of my purchase.”

Helpful Report

Posted 1 year ago

Hello Kim, Thanks for providing honest feedback about your order. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 1 year ago

“I moved to Maine after living 45 years in Arizona. I love it! But…sure miss good green chile! I ordered from The Hatch Chile Store and was not disappointed. Delicious green chile!! Nice, meaty pieces with loads of roasted chile flavor. Excellent rellanos and tamales, too!”

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Posted 1 year ago

“the taste is incredible, and you can pick your own heat level. PLEASE, opens can of Campbell's chicken noodle soup and add 3 tablespoons of medium hatch chilies to the bowl. INCREDIBLE!!!!!!”

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Posted 1 year ago

“I ordered the jarred hot green chilies. While the flavor was good, these were not Hot, at best they were mild, am I’m not sure they were even that hot. Having lived in New Mexico for 11 years, I know hot green Chile when I have one, I would at least feel them in my mouth and lips. These barely made a tingle on my lips and nothing anywhere else. I ordered the Extra Hot, I hope these are better and live up to the Hatch Chili 🌶️ standards, hot sure didn’t.”

Helpful Report

Posted 1 year ago

Hello Daniel, Thank you for providing feedback about your order! We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 1 year ago

“I like heat, but I love flavor. HCS's products are seasonaly delicious. To avoid a repeat of previous disappointments, I now respond quickly to the periodic offers that interest me. To miss the roasted Big Jims again would be a shame. I love to order from a company that loves their products as much as I do.”

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Posted 1 year ago

“My purchase was a gift. The recipient and her husband were ecstatic!!”

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Posted 1 year ago

“I love the hatch Chile store. Their dried hominy and spice blend bottle for posole are wonderful. Received my frozen Chile rellenos, haven’t had them yet , but in the past they’ve been my favorite”

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Posted 1 year ago

“Excellent products, fast, I got what I expected. Not my first time. Sometimes eat it right out of the jar😉”

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Posted 1 year ago

“Love love love Hatch Chile Store!”

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Posted 1 year ago

“My only disappointment is that I ordered HOT chile that is not what I consider to be hot.”

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Posted 1 year ago

“Nothing like a real Hatch Chili. Lived in NM for 8 years and wouldn’t consider ordering from anyone else. Great company. Very responsive to questions and concerns. Had a custom roaster made just so I could order fresh and roast our own.”

Helpful Report

Posted 1 year ago

“Well, the Chile rellenos arrived defrosted so per your recommendation I refroze them. The batter reflected the freezer taste and there was basically minimal cheese inside. The worst Chile relleno I have ever tasted. They went in the trash. The tamales also arrived defrosted. These were not bad, but definitely not the best! I don’t think refreezing was the best option. I also ordered 3 jars of the HOT green Chile peppers! They are mild at best. When the jars came there was dust build up on the lids. The bottom sticker said 110521. And 0523. So I assume they were canned on Nov 05, 2021 and will expire May of this year. Very disappointed in all products!”

Helpful Report

Posted 1 year ago

Hi Patti, Thanks for your honest feedback. I'm sorry about the situation. We want to make this right, so we have reached out to you via email. We look forward to hearing back. -The Hatch Chile Store

Posted 1 year ago

“The cheese tamales are amazing. Everything was great. Arrived frozen and on time. Thank you”

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Posted 1 year ago

“I’m very much enjoying the Hatch chilies. I cook with them a lot.”

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Posted 1 year ago

“The Hatch Chile Store’s products are outstanding. Ordering on line is easy, and the deliveries are prompt. Excellent customer service.”

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Posted 1 year ago

“Very good thank you”

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Posted 1 year ago

“Grew up in Mesilla Park NM with a green chile field behind my house. I moved away but with the Hatch Chile Store I can get my favorite chile almost anytime! Thank you guys for your fast service and perfect product keeping us happy away from home!!!”

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Posted 1 year ago

“Love your chili rellenos!❤️”

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Posted 1 year ago

“Chili Rellenos tasted great, I am enjoying these and would highly consider reordering. Also enjoying Jalapeno salsa. Tastes great on chili Rellenos and as a salsa for chips. Looking forward to trying chimichangas and another of the red salsas. Great Products!”

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Posted 1 year ago

“I have been ordering tamales, chili rellenos, chimichangas, and several sauces for over a year and have always been pleased with what I ordered. It is great to pop what we like out of the freezer and cook them in no time!”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,859 reviews