The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,859 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are enjoying our hatch chilies very much. My husband if from Roswell New Mexico and they remind him of home. Thank you!!”

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Posted 1 year ago

“Hatch Green chiles are always very good and always fresh. I use their chile's in everything. I bought 25 lbs of fresh chiles this year and only received 5 lbs. I am hoping it was just because of the weather and that they send me the other 20 lbs.”

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Posted 1 year ago

“This was my second time ordering and part of the reason I came back was the EXCELLENT customer service!! Not to mention the yummy chilies. They have the best taste and since moving to rural Minnesota I have a hard time finding fresh product for my Chile Verde Pork and tamales. Thanks to the quick turnaround I was able to capture them in their prime.”

The Hatch Chile Store 5 star review on 7th August 2023

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Posted 1 year ago

“NICE MEATY PODS WITH EXCELLENT HEAT AND FLAVOR”

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Posted 1 year ago

“They have amazing flavor!!”

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Posted 1 year ago

“Hi, Been a regular at The Hatch Chile Store for years. Love you all and your chiles! Once again ordered some this year as well as a box each for my son and daughter. I'm guessing you all now have two more regulars! I got your email about the end blossom rot. That was too bad for you. My box had 3 or 4 that had it and were bad. No worries, that happens. I grow about 6 different chiles every year in my garden. It was disappointing, but I know you all always ship 100% perfect beautiful delicious Hatch Chiles. I roasted the last of them today and put some on grilled hamburgers......delicious! Thank you all for your hard work, and please let your field personnel how much we appreciate their super-hard work picking all these beautiful chiles for us! Muchas Gracias!”

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Posted 1 year ago

“I love your chili very much. The 4 lb box was a bit small and there were a couple of pods that were bad. There's nothing like Hatch Chili though.”

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Posted 1 year ago

“This year the crop is being held up a little due to the hot weather. No worries, I can wait. I know it will be wonderful when it does get to me in Minnesota. :) Previous years, I have always pre-ordered the fresh green chile by the pound and roasted it myself. I find the chile in stellar condition when it gets to me, and the size, quality and taste of them are absolutely perfect. I use them in any number of ways during the year, and luckily being in Minnesota, most of my neighbors don't like any spice, so all the chiles are for ME! I highly recommend this store and their products to everyone.”

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Posted 1 year ago

“We received our Hatch Chile on time and they looked really good. Very good peppers 👍”

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Posted 1 year ago

“Unfortunately, I lost 20 chilis that were mushy. The rest were wonderful. I've never seen such meaty chili but the medium I ordered had no heat at all. I just add some cayenne to the stuffing and it's perfect. So glad I pre-ordered. Thank You. PLM”

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Posted 1 year ago

“The chilies were sent to my son in Denver.”

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Posted 1 year ago

“We have not lived in New Mexico for over 10 years, and are happy we can have green chili wherever we move! Tastes great”

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Posted 1 year ago

“Absolutely fantastic. So happy we found the Hatch Chile Store.”

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Posted 1 year ago

“Ordered 12 lb of medium green chile. When they arrived in Ohio they were fresh, very fragrant, and good size. Very pleased. I also purchased a chile roaster and it works well. Thank you! I will be a return customer.”

The Hatch Chile Store 5 star review on 6th August 2023

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Posted 1 year ago

“I thought the chilies were amazing! The only problem that I had is they started going bad after two days at our home. The only thing we can think of is that it was very hot and the box of chilies were left on our porch in the summer heat, but other than that, they taste great!”

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Posted 1 year ago

“My family and I live in Pa. For the last 24 years. We lived in TorC for 15 years. Moving to Pa has its drawbacks and one of them is not being able to get Hatch chilis. We have ordered green and red over the years and always great quality from your company. Never had a spoilage problem with the delivery. Keep up the good work!”

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Posted 1 year ago

“I got an email saying that my chiles would be shipped on 7/26, with shipping info sent to FedEx on 7/23. I check the tracking, and it says they created a label and will send info once they have the package. Today 8/6, I get this email asking if I am enjoying my chiles. Where are they? Are they ever going to arrive? Have they been shipped? So far, not impressed.”

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Posted 1 year ago

“I look forward to chili season every year. The chilies I received were some of the best I've ever had! I just hope I'll be able to order more before they're gone!”

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Posted 1 year ago

“I've roasted fresh hatch chilies for over 20 years. Previously I ordered them from Hatch Chilie Express that was able to ship them to me at a set date for a Labor Day weeked chili roast party. Sadly, the stopped shipping fresh chilies. Happily though I found The Hatch Chilie store, and after a bit of learning last year (I tried ordering them in late August and learned about the ordering "line" - and thus missed having a weekend event). Having learned my lesson, I pre-ordered this year in early June. To my great fortune this put me near the front of the line and I promptly received my order of Big Jim via 2 day Fed Ex from the first week of harvest. They were the BEST EVER. Large, fresh, and oh so firm after roasting (yes I made a fresh batch of stuffed chilis that day!) I was lucky to get my order before the unusually long hot weather impacted the harvest, so I recommend you pre-order every year to not be disappointed. My order was efficiently handled, they kept me apprised via e-mail as to the status, and while I usually don't subscribe to e-mails, I have found their frequent recipe e-mails a delight - several of which I have tried! I'm likely to run out of recently roasted and frozen chilis before next year! I've yet to try their canned/bottled products but suspect I won't be disappointed if I do. These folks are the BEST!”

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Posted 1 year ago

“I had green chile sent to my granddaughter in Michigan and she LOVED it. The whole process went very smoothly, from ordering on the website to the actual delivery. My granddaughter was very happy, she had been missing her New Mexico green chile for so long!!”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,859 reviews