The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,064 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 29th January 2025

1727

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“YES, YES, YES, YES”

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Posted 1 year ago

“I have been enjoying Hatch Chile store products for a few years and have been very happy with the all the amazing chilies and sauces.”

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Posted 1 year ago

“Hatch chile is the BEST! I would drive to Hatch, New Mexico if I had to. I missed the yearly roast in my town and ordered online for a year's supply. Hope I don't miss next year's roast.”

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Posted 1 year ago

“Glad you should ask! Received a delay notice because of rain, the note said my order would be shipped the next week. When the next week arrived got another delay notice and in this note it said it would ship one day later, by now I'm feeling like I just got scammed. I had to call and find out about when my order was going to get here. At least you could have gave me a coupon or something like a discount for the next order or free shipping or anything since I was put back on my plans to roast it and that'll why I ordered it fresh this whole experience was not good especially because of all the scammers on the net. And me being a new customer you would think that after all that you would try to keep me coming back! But in the end my box finally got here when I no longer had the help to roast all the chilies. Thank you”

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Posted 1 year ago

“Thank you Hatch Chile Store! The Chile came sooner than expected. I could smell them as soon as I saw the box in the courier's hands and they smelled wonderful. Not a single spoiled one in the box. They are/were worth waiting for, they smell and taste so good. Never anything but Hatch Chile for my family from now on, Thanks again”

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Posted 1 year ago

“Ordered 10 lb Big Jim's. Roasted all an prepacked, froze for future use. I have used a couple of pounds for pork green chili Verde. 👌. Only comment no recipe booklet this year?”

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Posted 1 year ago

“Your chiles are wonderful !! I had called the Whole Foods store in the Dallas Tx area about roasted chiles and was told they were not roasting them as the season was over !! So I phoned my sister who lives in New Mexico and she gave me a box for my birthday and the were so delicious I ordered a second one !! Can’t wait to try your dry spices.”

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Posted 1 year ago

“Chilies were very fresh and delicious, came on time and communication was great.”

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Posted 1 year ago

“Chile was exactly as advertised - Hot was HOT. X-hot was SCORTCHING! Chile arrived in perfect condition. Not one bad Chile! Thanks!”

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Posted 1 year ago

“delivered on time, peppers very good, like they were picked that day”

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Posted 1 year ago

“We haven’t had fresh chilies since we lived in the west. This was truly a welcome treat. The chili’s arrived fresher than we have gotten on the roadside stands in the Denver area. We will definitely be ordering again.”

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Posted 1 year ago

“I’ve been ordering chiles from THCS for the last 15 years and would prefer to give them 10 stars (at the least)! Always communicative, helpful, friendly and the chiles arrive on time and with so much flavor! No spoilage at all in this years 50 lbs, delivered to FL. I recommend them to everyone! Thanks again to THCS for supporting my addiction!”

The Hatch Chile Store 5 star review on 25th September 2023

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Posted 1 year ago

“Received my order in excellent condition one bad chili in a 25 pound box of medium, excellent customer service kept me informed on shipment status shipped on Wednesday because of rain delay and received on Thursday. Excellent product.”

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Posted 1 year ago

“Chiles arrived in perfect shape. As you can never tell how hot they are going to be, I ordered 10lbs of mild and they are very mild. I also ordered 4 lbs of medium and they turned out to be perfect for me. Last year I bought a bunch of mediums (not from the Chile Store) and they were fire. Too hot but this years YUM!”

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Posted 1 year ago

“Awesome to have the taste of home delivered to my front door!!!”

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Posted 1 year ago

“I'm always pleased with rhe product despite the evpense...”

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Posted 1 year ago

“Arrived right on time and fresh. Roasted and froze them the day they go here. Have used ion a couple of dishes and they are delicious. The hot chiles are HOT as they should be.”

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Posted 1 year ago

“The chilis were a gift and they loved it. The ate some fresh and grilled and froze the rest.”

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Posted 1 year ago

“I am a native New Mexican so getting my green chile is the best thing going! I have had nothing but grea experiences with your company. Thank you! Gracias!!!”

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Posted 1 year ago

“Easy to buy and you deliver on time.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,064 reviews