The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,011 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,011 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

Write Your review

Tell us how The Hatch Chile Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Hatch Chile Store 5 star review on 7th January 2025

1725

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chile tamales I ordered arrived on time..delicious delicious..born in Terrero New Mexico..so am an aficionado of Big Jims and all New Mexican food..will ne ordering again. Keep growing chiles!!!”

Helpful Report

(Hatch) - Posted 4 months ago

“Better than expected”

Helpful Report

(Hatch) - Posted 4 months ago

“Your absolutely right there's not a better chili salsa or sauce anywhere.”

Helpful Report

(Hatch) - Posted 4 months ago

“Excellent Hatch Chile products”

Helpful Report

(Hatch) - Posted 4 months ago

“I ordered the medium and didn't think it would be that hot. Has a great taste, but I won't be ordering anything else. Way to hot to be a medium.”

Helpful Report

(Hatch) - Posted 4 months ago

“The green chiles arrived in great shape. I roasted them immediately. They are fantastic. The only suggestion I have is to either remove that extra fee to "make sure your order is delivered fresh." The only option is to pay for overnight shipping (I paid almost $30 for that). It really doesn't make sense to charge an extra $6 for what I'm already supposed to be paying for. Then afterward another email encouraging to add that fee. That sales method is such a deterrent. I so want to like this store. I reached out to Hatch Chile Store about it and received a terse email that the extra fee is to accommodate for hot weather and porch pirates. I think a better explanation should be included on the website when checking out. Otherwise, this just feels so shady and I don't get the impression that this establishment is that way. Anyway, I'm addicted to the chiles and the spices. The recipes are like eye candy. Obsessed.”

Helpful Report

(Hatch) - Posted 4 months ago

“Vary good tasty we loved it and I will kept buying from this store I told my friends about it”

Helpful Report

(Hatch) - Posted 4 months ago

“The roasted green chili is just like freshly roasted, so when I moved from New Mexico to Tennessee I was glad to find I could order online.”

Helpful Report

(Hatch) - Posted 4 months ago

“I ordered these chilis for the first time this year. I am telling you, these are the most beautiful, blemish free, fresh hatch chilis you can buy! The shipping was very fast and very reasonable. No longer will I run around town looking for Hatch chilis-I will come here instead. Highly recommend!”

Helpful Report

Posted 4 months ago

“As always Delish!!!! Love it”

Helpful Report

(Hatch) - Posted 4 months ago

“Great products been ordering for years, but you are getting a little pricey”

Helpful Report

(Hatch) - Posted 4 months ago

“Good, but slow shipping. Packaging for shipment is excellent though.”

Helpful Report

(Hatch) - Posted 4 months ago

“Well these are the real ones…the extra hot are actually good and hot (I’ve been duped many times) with excellent flavor. I ordered 25# of fresh a couple weeks ago, roasted over a wood fire, peeled etc. We’ve all been getting after them so readily that I realized I’d be out by October at the rate we were going so I ordered 50 more to be sure. They’re incredibly fresh, fresher than the burlap sacks I used to buy at Albertsons when I lived out there…not sure how they do it- I live in Connecticut- but they do. I couldn’t happier. Thank you! Tip- consider taking the extra time to get fresh and roast them yourself…it’s worth it!!”

Helpful Report

(Hatch) - Posted 4 months ago

“My 1st time ordering Hatch green chilies and the delivery was perfect! I ordered 10 pounds (2 boxes) of the whole roasted and peeled by HAND green chilies. They actually got here in western Oregon the next day after being shipped and arrived still frozen like a rock! I am amazed! UPS did really good and the Hatch Chile Store did even better! So because of that I want to leave a positive 10 star review and tell you Thank You very much!”

Helpful Report

Posted 4 months ago

“Great product; just what I need to recreate New Mexican cuisine in South Carolina! Thank you!”

Helpful Report

(Hatch) - Posted 4 months ago

“Chile is hot like I ordered! Shipping was fast.”

Helpful Report

(Hatch) - Posted 4 months ago

“25 pounds of Chili peppers arrived safe and sound. Fired them up the next day, on the grill, stripped and seeded them. End result was almost 12 pounds of peppers now ready for cooking through the colder weather just around the corner.”

Helpful Report

(Hatch) - Posted 4 months ago

“Received spoiled. No marking on container that said perishable. Was not in insulated cooler as described on website.”

Helpful Report

(Hatch) - Posted 4 months ago

“I'm 68 years old and I was born and raised in Albuquerque and moved to Washington state and this is the absolutely best green chile I've gotten online.”

Helpful Report

(Hatch) - Posted 4 months ago

“The Green Chile we received was excellent, nice & big. So glad they ship to GA.”

Helpful Report

(Hatch) - Posted 4 months ago

The Hatch Chile Store is rated 4.7 based on 12,011 reviews