The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,859 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our original order was lost by UPS, I contacted customer service and they immediately sent a replacement. We love their green chile and The Hatch Chile Store will be our go to for years to come!!!!”

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Posted 1 year ago

“Amazing store with excellent products!”

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Posted 1 year ago

“Ì got mÿ orðèŕ Fast and in GÒOD SHÀPE ÌLOVE TĤE Mèd Green Cĥiĺe Roast àñd Rèd Powder Chile, Ĝrèat Products !!!”

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Posted 1 year ago

Hey Kent, Glad you are enjoying your chile! We look forward to bringing you delicious New Mexican food for years to come :) - The Hatch Chile Store

Posted 1 year ago

“Authentic as you can get! Worth the extra $ over store-bought.”

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Posted 1 year ago

“This is the best NM chile company ever, in the quality of packaging, product of course, but also their customer service is exemplary. I can't recommend them enough!”

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Posted 1 year ago

“The package was defrost when I received”

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Posted 1 year ago

“I ordered the hot Hatch Chiles online for the first time. I was worried they would thaw out before arrival, but they were well packed and still frozen. We have enjoyed using them in many dishes, they are so fresh tasting and the perfect heat level for us. Thank you Hatch Chile Store.”

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Posted 1 year ago

“I order your products online and they are shipped immediately. My latest order is the Hatch Green Chile, chicken and cheese Chimichanga. Absolutely fabulous from the soft flour tortillas to the generous amount of chicken and cheese finished with a nice dose of your Chile's. Addictive!”

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Posted 1 year ago

“Good stuff”

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Posted 1 year ago

“The Chile is so tasty, regardless of the heat !”

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Posted 1 year ago

“They are perfect! I usually blacken my own, but these are better. Thank you, Hatch Chile Store!”

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Posted 1 year ago

“The Hatch Chile Store is my “go to” for the best roasted green chilies available! Since finding you all online two years ago, I am now on my second order of roasted chilies for multiple NM recipes! Thank you for being a quality Family owned supplier of Hatch Chile products!”

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Posted 1 year ago

“I love Hatch Chile. I live in Colorado for over 20 years. I moved to Tennessee in 1992. I have never been able to find good chiles here. I'm thankful that I can order roasted, peeled, and chopped chile from the Hatch Chile Store. My chile order was shipped promptly and arrived still fully frozen. I made my first batch of chile verde the day after my chile arrived. I shared it with all of my neighbors. I will order again when I have used what I bought.”

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Posted 1 year ago

“Our ristra arrived perfectly packed and looks great hanging on our patio. Just a sweet memory of New Mexico.”

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Posted 1 year ago

Thanks so much for your review! We're glad to know it arrived well and that you are enjoying it. We appreciate you! -The Hatch Chile Store

Posted 1 year ago

“The best and taste sooo good amainf for my enchiladas”

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Posted 1 year ago

“You would never know this is a small business”

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Posted 1 year ago

“.....actually my rating wasn't on the taste...because I have not figured out how I am going to do that yet. When I received my tamales...they were all frozen together and if I thaw them just to use 2-3 because it is only my husband and myself...then do I refreeze them and then do I do this everytime I want to use them....refreeze...refreeze....that concerns me. Not sure sure why I received them like this. I called in and talked to a very nice man.....but he was young and really had no idea what to do.... So this is my issue..... Thanks, Karen Prokash”

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Posted 1 year ago

Hi Karen, Thanks for your feedback. Sometimes frozen food can get stuck together like this if it gets slightly thawed and refrozen. We recommend thawing them in the refrigerator, separating them into meal portions of 2-3 each, then refreezing them in separate freezer bags. The USDA says it's completely safe to thaw previously cooked foods in the refrigerator, then refreeze the unused portions. More information here: https://www.fsis.usda.gov/food-safety/safe-food-handling-and-preparation/food-safety-basics/freezing-and-food-safety Hope this helps! -The Hatch Chile Store

Posted 1 year ago

“Never been disappointed with my purchases of fresh green chilies and dry goods. Thank you for being always prompt and courteous.”

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Posted 1 year ago

“I order Green Chile Roast in jars and enjoy using the Chile in recipes and over eggs Or meats. Also I got an envelope of dried mixed red & green chiles. Using those pieces mixed with sun dried tomato’s soaked in hot water or broth I’ve added the mixture as filling For chicken breast roller thin, adding cheese and mushrooms. Yumm!”

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Posted 1 year ago

“I have enjoyed all my Hatch Chile purchases. The items are all safely and promptly shipped. The salsas and sauces have great flavor.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,859 reviews