The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,859 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are delicious perfect medium peppers. I could not have asked for better. The shipping was fast . I was lucky enough to get a box from the first shipment and it didn’t disappoint. I will definitely be ordering every year. From northern maine. Thanks Mark”

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Posted 1 year ago

“Excellent but we did not get a shipping notice and unfortunately we were out of town when they arrived. A heads up would have helped. Luckily our neighbor was able to grab them and hold them for us until we returned from our trip. Terry Doyle”

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Posted 1 year ago

“I order 25 pounds of big Jim's every year. Never disappointed. Always great chilis.”

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Posted 1 year ago

“I have ordered from the website before and was always pleased so this time iIordered 25 pds of green chillis. I was very happy they arrived quickly and the next day were on the grill. I followed the How to roast green chillis video on the website. They are so much better freshly roasted. I vacuumed pack them and now are in the freezer ready whenever I want. I will be ordering more next year I suspect 50 pds as my son-in-law wants some too.”

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Posted 1 year ago

“Fresh chile delivered straight to our door! Everything was perfect and we will be ordering again next season.”

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Posted 1 year ago

“Always yummy. Always perfect.”

The Hatch Chile Store 5 star review on 5th August 2023

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Posted 1 year ago

“You will not find better chilies anywhere in the USA. This family run business has been putting out quality products for years. If by chance you have an issue with something, they are fair and willing to make things better. Can’t put into words how much I love them. Cliff”

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Posted 1 year ago

“Could not be any better”

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Posted 1 year ago

“Awesome flavor and heat. Received on a Friday and roasted on Sunday. Check out these photos. Lobo grad and Hatch Chile addict for life. 20+ years of fresh Hatch Chiles. Carrboro, NC.”

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Posted 1 year ago

“Chiies arrived in perfect condition...I seeded and pealed them in the oven/broiler...then course chopped them in the food processor and froze them in ice cube trays. Perfect for a single-person household.”

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Posted 1 year ago

“The Chile was awesome. They were huge and fresh! Thank you!”

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Posted 1 year ago

“Our order was on time and fresh. We roasted the entire order. Delishes. The chile was large and no damage.”

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Posted 1 year ago

“Amazing box of green chili arrived- every pod was gorgeous! I immediately started our Kamado Joe and got to work charring the skins. They are large, extra meaty, and delicious. Preston and family, Thank you for another year of great chilies.”

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Posted 1 year ago

“We ordered a 25 pound box and had to cull only 4 peppers for heat spots. They are nice and thick, peeled nicely after charring over charcoal, and made a GREAT batch of Chili Verde.”

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Posted 1 year ago

“This year's batch did not disappoint! The peppers were large and are very tasty! The Hatch Chile Store is my go to every year! Amazing peppers and even better customer service.”

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Posted 1 year ago

“Love my hatch. They survived the trip to Tennessee no problem. I will order hot next time because the Big Jims were much too mild.”

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Posted 1 year ago

“Awesome customer service. Chile nice, meaty and flavorful! Will definitely be ordering again.”

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Posted 1 year ago

“Most of the 25 lbs of chiles were perfect but there were quite a number that were partially spoiled. That spoilage was described in an email update on the “pause” a couple days later. Guess I received about 3-5 lbs of chiles that should have been paused. That’s why they only get a four star rating this year. On to the next!”

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Posted 1 year ago

“Second time I’ve ordered fresh green chile. Both times were incredible. No issues at all with the shipment. No spoilage or ruined peppers. I also order the roasted green chile in the jar. Never disappointed. A great way to bring a bit of New Mexico to Nevada.”

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Posted 1 year ago

“My subscription was canceled by the system and it also would not apply my subscription discount. The staff were wonderful trying to figure out what happened and helping to get my subscription back up and running so I would not be out of delicious Green Chile. My only complaint or should I say suggestion is to make the X-hot Green Chile available in the chopped frozen option.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,859 reviews