The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,066 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,066 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th February 2025

Barry B

The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1734

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been born and raised in New Mexico I have a high bar for roasted chile. Luckily, these guys know what they're doing. I highly recommend them!”

The Hatch Chile Store 5 star review on 14th December 2022

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Posted 2 years ago

“I love the products they sell. We ordered the chili relleños, the poodle kit & a rista. We haven’t tried the food yet, we are waiting for the holidays, but I do love my rista”

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Posted 2 years ago

“I ordered the Christmas bundle with 3 jars of red sauces, chile powder & bag of pods. Being unable to get the real thing here in Texas, we are really enjoying the red chile on everything possible! Looking forward to receiving our frozen green in the next few days.”

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Posted 2 years ago

“Amazing company and product. Their product is delivered quickly and well packaged. I will order more from them when I run out.”

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Posted 2 years ago

“I order Hatch Green Chili for a sister in Minnesota every Christmas. The Hatch Chili site is easy to use, ordering and paying fast and secure. The Chili always gets there on time as promised and is alwasy in excellent shape and according to my sister and brother in law, very "YUMBOLICIOUS" . Its funny because I hate Green Chili Myself, and I live in the Southwest, although was from Minnesota where my sister still lives. Will be ordering more in the future. Thank You Hatch Chile Store. Richard T. Zawistowski”

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Posted 2 years ago

“Want to give a shout out to my friends at The Hatch Green Chili store. I splurged and bought my mom the 13 inch chili pequin wreath for Christmas. It’s stunning. Thank you! I’m excited to gift this to her. She’s going to love it.”

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Posted 2 years ago

“Still haven’t received the order, Fedx won’t respond, in transit from FT Worth since 11-29, to day is 12/12.”

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Posted 2 years ago

Hi Terry, I'm so sorry you have not received your order. Unfortunately, if our customer service team is not reached out to, we don't have the opportunity to correct the issue. We know FedEx can be difficult at times, wish we had more control over our packages, but once they are in the shipper's hands, there isn't much we can do. We've gone ahead and set up a reshipment that will be on its way by the end of the week. Best, Saul

Posted 2 years ago

“Every order I have placed with the Hatch Chile Store has been fulfilled and shipped quickly and arrived in excellent condition. I would recommend them to anyone who wants too-tier authentic Hatch chile products.”

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Posted 2 years ago

“Great Communication, Super Products, Hatch Chile's are the BEST”

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Posted 2 years ago

“I have bought roasted frozen green chili from different sources in NM. However, the Hatch Chili Store is BY FAR the best place I've found. The chili is roasted to perfection,and they even go the extra mile and peel it for you. Did I mention I hate peeling my chili.Give them a try you won't be disappointed.”

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Posted 2 years ago

“Always good chili, medium a lil on the hot side this year so delicious”

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Posted 2 years ago

“Well loved And enjoyed”

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Posted 2 years ago

“Everything I have ordered has been fantastic. I have ordered fresh chili and dried goods and both are exceptional!”

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Posted 2 years ago

“I have always had very good results from my chile orders. The green chile Rellenos I order work perfectly.”

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Posted 2 years ago

“very good business to deal with”

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Posted 2 years ago

“The Frownfelters received the shipment of a couple of your three foot ristras, hung them in a beautiful outdoor setting and away from the possibility of deer eating off of them. Mr. Frownfelter, the chef of the house, attested to the freshness of ALL the chilies on the ristras. He prepared posole with chili from the ristras the following morning, too!”

The Hatch Chile Store 5 star review on 5th December 2022

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Posted 2 years ago

“The best Jared chili available, the Papa's hot is to die for!”

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Posted 2 years ago

“Comes in one pound packages which is perfect to add to whatever you're cooking it's already measured out flat easy to freeze. Super fast shipping excellent as always”

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Posted 2 years ago

“Moved to Florida from Colorado a year ago and missed our chili season! Thank goodness you guys are shipping all over. Great experience and was sleep about the chili being frozen but even 3 days and it arrived in this insulated cooler box still frozen!! Awesome job guys will be ordering soon!! Good flavor chili too!”

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Posted 2 years ago

“Great experience! I ordered edible ristras for family members back east for this holiday season. It was the most Southwest item I could think of. They have all received them, and love them. They have already been using them to add to dishes. I also ordered one for us, looking forward to that first batch of red pork chili and homemade tortillas! I ordered one for ourselves last year (first order), and I have to say that they are beautiful and add a genuine New Mexican taste to any dish. Thanks you guys!”

The Hatch Chile Store 5 star review on 2nd December 2022

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,066 reviews