The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.70

4.7 Rating 11,845 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,845 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have always loved the Hatch Chili. Since coming into the service (Navy) I didn't know we could get it mailed...So here we find out we can. Ordered Red and Green Chili for the Holidays and LOVED every bit of them and of course froze some for later. The process was easy and the chili got here quickly. Talamles, enchiladas, Chili Rellenos and Chilic con Carne was had by all for Christmas Family DInner. Thanks to Daniel for the support and great help she provided in our order. Recommend to all who love chili with great favor and taste. Ordering more soon..THANKS!!!!!!!!”

Helpful Report

Posted 10 months ago

Hey Joseph, We are so glad to hear that you enjoyed your New Mexican Christmas dinner! Your support is truly appreciated and we hope we can deliver more orders for you in the future. Have a great day and Happy New Year! The Hatch Chile Store

Posted 10 months ago

“The Best Chili ever I love all the products! I recently had to call Hatch as I received the wrong items I left a message to return my call. Within a couple of hours everything was fixed I did not have to send anything back and the correct items are on the way! Thank you all so much”

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Posted 10 months ago

“I ordered a dozen green chile chicken tamales for the holidays. The tamales had an odd paper-thin corn husk on them, the masa was under-seasoned and the tamales could've used much more chile in them. They were just okay, but I expected more because of the cost. I assume that they are extra expensive because of the shipping with dry ice, but they weren't anything I would order again.”

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Posted 10 months ago

“I ordered pork & chicken tamales, and enjoyed them very much. Nice texture and good filling-to-masa ratio. I would like a little more chile in the filling and prefer corn husks to paper. I would order again.”

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Posted 10 months ago

“My Order turned out to be better than expected. Worth a try and i will be ordering more for sure !!”

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Posted 10 months ago

“We just moved to southern Missouri and could not find frozen green chili's anywhere. Thank goodness for a Facebook ad that steered us to The Hatch Chili Store. I make my own green Chile and canned chilies are not the same. When we received the shipment we immediately opened the box and they were still frozen. We highly recommend their business and green chili. Will try some of their other products in the future. Chris”

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Posted 10 months ago

“Broad selection of unique Hatch Chile-based products. The freeze-dried salsa is amazing as are the Red Chile Pecans. Looking forward to steaming up some of the Cheese- Green Hatch Chile tamales. Unfortunately the Chile Rellenos just don't cook up well in my air fryer: very bready dough that never crispens and waaaaaaay too many seeds inside. Just inedible. That $70 would've been better spent on more tamales, maybe the delicious-sounding Pork ones.”

Helpful Report

Posted 10 months ago

Hi Shari, Sorry to hear that you did not like the rellenos. Do you still have some? If so, I recommend giving them at least 15 minutes outside of the freezer to defrost, then pan-frying them or baking them in the oven. This might help to cook them more thoroughly. Please let us know if there is anything else we can help with! The Hatch Chile Store

Posted 10 months ago

“I bought a wreath to hang on my front door and it’s great; will last for years. And I ordered chile rellenos for our families big Mexican dinner on Xmas eve; they were delicious!”

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Posted 10 months ago

“I used the Hatch Red Chile Sauce this year for my posole. I didn’t have time to rehydrate chiles. The sauce is heavenly ! I also used red Chile tortillas for stacked enchiladas . Both are now a staple in my home. Those tortillas are simply delicious . Just a tiny bit of heat but not too much for those in my home who can’t handle much heat.”

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Posted 10 months ago

“Ordered 3 products and have tried 2 so far. 1: The green chile cheese tamales had absolutely NO CHEESE in them and not as much chile as I had hoped for. They were extremely dry and the masa stuck to the husks and completely fell apart. Very disappointed. Description mentioned gooey cheese - and we got none at all. 2: Chile rellenos - much better than the tamales but still not what we had hoped for. Good amount of cheese, chiles were fine but way too much breading and it was soggy on the inside. We cooked per instructions in the airfryer and actually added 4 minutes to the time but breading still not cooked. 3: frozen green chiles - not expecting any issues with the straight chiles. Will not purchase tamales or rellenos again.”

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Posted 10 months ago

“Chile arrived on time still frozen. Great chile, great customer service”

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Posted 10 months ago

“I got the Chile Rellenos because I have enjoyed them in the past. It seems that they changed the recipe as the dough coating was much heavier and doughy than it was previously. I didn't enjoy them that much.”

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Posted 11 months ago

“I ordered the hatch green chile pack of 4 and got the hatch chile rellenos instead.”

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Posted 11 months ago

Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 10 months ago

“We got a beautiful ristra in time for Christmas. My wife loves it.”

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Posted 11 months ago

“The tamales are delicious! Shipping was very fast. A great experience!”

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Posted 11 months ago

“I’m so sad that this order was never received. I placed it on December 2 and it finally shipped a week ago. It is stuck at the facility now. This was meant to be a gift for my dad.”

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Posted 11 months ago

Posted 10 months ago

“We are a repeating buyer. We use this chili’s in recipes, add as a topping to tamales, etc. the flavor and spice this brings to our meals is phenomenal. If you haven’t tried, stop procrastinating and do, you will not regret. We buy the xhot.”

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Posted 11 months ago

“Man, this stuff is good. I just cracked open the red and green blend and spooned it out right into my mouth. We are having burgers tonight and I may go through half of this jar with 1 burger. I can't wait.”

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Posted 11 months ago

“Customer Service was excellent. I also recieved a follow up call on the order and e-mail. Thank you”

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Posted 11 months ago

“We love the red & green chile mix. Amazing fresh flavor, the kind of flavor that you always want to have on hand. ⭐️⭐️⭐️⭐️⭐️”

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Posted 11 months ago

The Hatch Chile Store is rated 4.7 based on 11,845 reviews