The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,851 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was perfect.”

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Posted 1 year ago

“Fantastic as always. Medium was not very warm this year but the flavor is amazing!”

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Posted 1 year ago

“The best chilies ever. One of the things I miss most about living in New Mexico. So grateful that I can still get them every year. Always great quality with no waste in the box. Thank you”

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Posted 1 year ago

“Just want to thank you for the lovely, fresh green chilies! They arrived in good shape, only one was broken. They were firm. I roasted them right away and had some for dinner. Great! Thanks for shipping a little piece of home...New Mexico. You never fail me. Sincerely, Emily Sent from my iPad”

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Posted 1 year ago

“received my order on time chili fresh roasted ,peeled and in freezer very satisfied this year again”

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Posted 1 year ago

“This was my first time buying Hatch Green Chili from the Hatch Store. The chili’s were fresh and in beautiful condition on arrival. The customer service was great; I was glad to get emails about shipping. I will defiantly buy next year and look forward to using the ones I roasted and froze in the future.”

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Posted 1 year ago

“We had a flawless experience. From communication to shipping to quality. Every single chile arrived intact. Grilling and processing our 25lbs of chiles was a great family affair. Planning to do it again next year!”

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Posted 1 year ago

“The Hatch Chile Store was amazing. My first batch of peppers arrived but about 1/3 were spoiled due to heat. They readily replaced those plus some. The peppers are delicious. Highly recommend!!!!”

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Posted 1 year ago

“Amazing. Roasted up 14 pounds and it still doesn't seem like enough!”

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Posted 1 year ago

“The chilies are excellent!!! The service and attention to details was outstanding!! We would highly recommend The Hatch Chile Store to anyone who want great chilies and great customer experience. Thanks for the best chilies in the world and we will place our order with you again next year.”

The Hatch Chile Store 5 star review on 29th August 2023

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Posted 1 year ago

“Regrettably, for me there seems to be a learning curve when it comes to ordering Hatch ChiliStore chili, but ultimately it all worked out. That said, nothing diminishes the quality of the product. When it comes to ordering specialty foods there’s Maine’s lobster, Alaska’s King Crab and or salmon, there’s Texas’ Gulf Shrimp, and Hatch, New Mexico’s chili and chili products. New Mexico’s fine contribution to culinary must haves! Great stuff! Here in Minnesota we, our family orders chili, roasts it, has a fun day eating fresh chili, processes it and freezes the rest. Nothing warms you inside on those frigid Minnesota winter days like Hatch, chili.”

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Posted 1 year ago

“I shared my Chile with friends and they loved it!! They could not believe how fresh they arrived. We made so many delicious recipes from them. Chile rellenos, salsa, chicken enchiladas just to name a few.”

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Posted 1 year ago

“My review is contained in my next order of another 50 lbs... Need I say more?”

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Posted 1 year ago

“The two boxes of chile arrived very fresh with no spoilage.”

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Posted 1 year ago

“High quality as expected.”

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Posted 1 year ago

“The chiles came on time and were very fresh. Only two or three had very minor blemishes but the rest (10lbs. ) were perfectly shaped and blemish free.”

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Posted 1 year ago

“We preordered our Hatch green chili and were notified when it was shipped. It was packaged in a sturdy box and arrived on time. We shared some with friends and enjoyed roasting, peeling and chopping them. We put them in small containers and put them in the freezer for later. We highly recommend Hatch Chili Store.”

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Posted 1 year ago

“Perfect medium spice. Took 4 days instead of two days "guaranteed". They were still hydrated enough to roast.”

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Posted 1 year ago

Hi Deb, Thanks for posting! Your chile looks great! We are so happy you were able to enjoy it, despite the delay. Please don't hesitate to reach out if there is anything else we can do for you. Daniel The Hatch Chile Store

Posted 1 year ago

“The order was 2 days late because as use of ups failures to deliver on time. The child was delivered to Advsbce auto parts where we had to pick up. Afterxwe got utcwexwere tickled. It arrived in good condtion and we roasted right away. The chile is perfect and we hot quite a few Big Jims. Th a nk you.”

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Posted 1 year ago

“Poor batch this year-- produced no 'meat' after roasting/peeling. Very disappointed.”

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Posted 1 year ago

Hi Reta, Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you! -The Hatch Chile Store

Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,851 reviews