The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,851 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came and all was wonderful as always. One box we roasted and froze, the other we roasted, peeled and canned! Had some of it on a pizza a couple of nights ago - fantastic! Can't wait to have more :)”

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Posted 1 year ago

“I preordered fresh green chile but was worried it would be delivered while I was out of town. I emailed requesting to hold my order until after a specific time period and they were very responsive and accommodating to my request. The chile arrived quickly and tastes great! Just the right heat I was hoping for. I will definitely order more in the future.”

The Hatch Chile Store 5 star review on 28th August 2023

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Posted 1 year ago

“We have not received our chili yet”

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Posted 1 year ago

“The fresh chilis arrive in great condition. You may get a couple with a spot or whatever, but nothing to dissuade you from ordering these mouth watering treats! The ristras are awesome as well. I've been a satisfied customer for 5 yrs now, I think, and look forward to this time of year. I've actually ordered a 2nd batch to arrive this week! Thanks Hatch Chili Store and all the best to you all!”

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Posted 1 year ago

“Love my chilis!!! They came well packaged in the box and were fresh when delivered!”

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Posted 1 year ago

“The best source for New Mexico Hatch Chile. Customer service is still pretty good. Sometimes maybe growing faster than they can handle as it takes a little longer to get a response than in the past. I called and also emailed and took more than 12 hours and less than a week which were my options below. .At least you can still talk to a human being instead of a robot. I love their fresh and dried chile. This years Big Jim crop not as meaty but Mother Nature has her way at times.”

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Posted 1 year ago

“1 box of chili was fine and then other had only two or three with the tip that was turning brown but tat was the fault of fed ex because they failed to deliver that box to my front door.”

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Posted 1 year ago

“The chilies are fantastic. Thank you. The delivery was as adversities. Every chili arrived in great condition. The only bad part is the price. The $100 for 50# of chilies is a little high, but the $184 for delivery was way over the top. As good as these chilies are, they are not worth $284 for 50#. I do not think I will order them again. I’ll have to find another way to get them. Thanks, Scott”

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Posted 1 year ago

“Haven't received it”

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Posted 1 year ago

Hello Peggy, We are sorry for the confusion. Your order shipped a couple of days ago. We just sent you another email with tracking information. Please let us know if you have any other concerns or questions! The Hatch Chile Store

Posted 1 year ago

“This is my 4th year of purchasing chilies from The Hatch Chili Store. Best chilies ever. Year after year consistent high quality products and customer service. I use and would recommend 2 day delivery to ensure your chilies arrive fresh and fast.”

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Posted 1 year ago

“Sorry to say, after much anticipation - it was an anti climax. Actually, a disappointment. Many of the chilis were old - soft and wrinkled, some were even broken. I saw better ones in the supermarkets. Not a great experience. I roasted what I could and will be interested to see how long they maintain their flavour, in view of their deterioration. I'm sure the heat had something to do with it, but in this case, not worth the expense.”

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Posted 1 year ago

“Fantastic service! Very fast and not one Chile was spoiled or damaged. Will purchase again!!!”

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Posted 1 year ago

“Due to transportation costs my order was adjusted.i was very pleased to be updated. Definitely 5 stars...LIse Jacobson”

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Posted 1 year ago

“This is my second year ordering fresh chilis from the Hatch Chili Store- they are delicious and your customer service is amazing! My 25lb box of Big Jim’s arrived on time and the peppers were beautiful. I roasted them on my gas grill and now have them stored in my freezer ready to use as needed. Looking forward to the box of red peppers! Thanks for being such a great company and for providing great service, it’s rare these days!”

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Posted 1 year ago

“I've ordered chiles from The Hatch Chile Store almost every year for the last 5 years. This year I decided to pre-order and was incredibly happy with the result. I ordered a total of 75 lbs of chile that arrived this past week. I'm about 2/3 of the way through roasting and freezing them and I've already made green chile chicken enchiladas and a batch of veggie enchiladas for a friend. As always the quality and flavor of the chile is outstanding.”

The Hatch Chile Store 5 star review on 27th August 2023

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Posted 1 year ago

“Disappointed in this years crop, size wise I couldn’t tell the difference in the medium and the hot. In the past the medium were mostly larger and thicker. I use the medium for chili rellenos but not this year. Chargers are the best but don’t se them on your list”

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Posted 1 year ago

“I've een eating and cooking with Hatch chilies since the 1980's. Their product is always of a high quality. Their service is outstanding. Hatch Chile Store is my go to source for ingredients for posole and enchiladas.”

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Posted 1 year ago

“Always great, love to smell the roasted chilies”

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Posted 1 year ago

“For someone from NM who has a hard time getting chiles, these guys have been amazing. The shipment got here fast, super-fresh, and the chiles are meaty and taste great. I'll be ordering more.”

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Posted 1 year ago

“I have not received my chilis yet. We had a notice with tracking number, but label only printed, nothing shipped. I am hoping the chilis actually arrive.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,851 reviews