The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,006 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,006 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 7th January 2025

1725

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the Salsa and other products, chili powder and more. Great honest family company. I'll be buying more. Try it, you'll LIKE IT!!! ❤️🌶️”

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(Hatch) - Posted 1 week ago

“Always excellent!!”

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(Hatch) - Posted 1 week ago

“You don’t return messages until you’re ready. And you change schedules without notification to clients.”

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(Hatch) - Posted 1 week ago

“This was a gift for my daughter in San Antonio, TX. The Ristras 1.5 Foot was more beautiful than I anticipated. The fullness was impressive. Shipping was well documented. Since it was Christmas time, it took a few more days than expected, but it was fully disclosed so I was very aware of the delay. I highly recommend The Hatch Chili Store.”

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(Hatch) - Posted 1 week ago

“Great authentic taste and perfect for making all our New Mexico favorites! I buy both the green and red chili in jars. You can choose temperature from mild to hot! I’m always complemented on my enchiladas and Pasole!! A NM native now living in Florida it’s a necessity!”

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(Hatch) - Posted 1 week ago

“Zero heat on medium chiles. Mislabelled.”

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(Hatch) - Posted 1 week ago

“Green Chile and Red Chile are amazing. From NM and they ship it to me all the way to. Virginia no issues!”

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(Hatch) - Posted 1 week ago

“Good selection.”

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(Hatch) - Posted 1 week ago

“My order was damaged so I didn't receive it. It took a very long time for me even to be notified that there was a problem. These were supposed to be Christmas presents, so obviously the recipients never got their presents. Even though I'm supposed to get a new shipment, it's been a long time and I haven't received it yet either. I've been a repeat customer, but I'm very disappointed with this experience. I relaize things can happen during shipment, especially with broken bottles, but that suggests the items were not packed properly. And, the long delay before you notified me has also been disappointing. We'll see if I ever get this replacement shipment as it's already been a long time. I still have never received the replacement shipment.”

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(Hatch) - Posted 1 week ago

“I thought my order wouldn't get to my home in time for Christmas, but it did we had our family Enchiladas , we love your chili sauce. Thank you hope you have a great yr.”

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(Hatch) - Posted 1 week ago

“All worked out great to help make my Christmas posole. Thanks.”

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(Hatch) - Posted 1 week ago

“Your prices are higher than your competitors in the area”

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(Hatch) - Posted 1 week ago

“Damn tasty chile...”

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(Hatch) - Posted 1 week ago

“LOVE IT (no time to write )”

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(Hatch) - Posted 1 week ago

“I ordered the hatch green chile the order was well over 80$ the tracking never showed up till after package was delivered. Therefore my perishable supposedly frozen item was outside all day and was defrosted by the time I got it. This was a Christmas gift for my son who is stationed in another state this was highly disappointing as it was a gift and was now not something you could use at your leisure because it was defrosted instead of frozen . I’m highly unsatisfied worth my purchase and will not recommend or order again this is something perishable and that should be able to be tracked immediately so you ca. store it at a proper temperature. Zero stars”

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Posted 1 week ago

“Great service and very tasteful products”

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(Hatch) - Posted 1 week ago

“Love the simple ingredients and the flavors of New Mexico. Very distinctive tasting chiles. If you know you know”

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(Hatch) - Posted 1 week ago

“I loved the 325 I knew it would b good took forever to get it. Due to a few things. All in all I love it and will b trying it again”

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(Hatch) - Posted 1 week ago

“Beautiful ristra. Well packaged and delivered when expected. Would definitely buy from again!”

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(Hatch) - Posted 1 week ago

“Ristra came fresh and in good order”

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(Hatch) - Posted 2 weeks ago

The Hatch Chile Store is rated 4.7 based on 12,006 reviews