The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.70

4.7 Rating 11,844 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,844 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my chilis yesterday. I opened box they were so big and beautiful.I roasted this morning and was so pleased.Everything was perfect.Will sure to order next summer.Thank you so much from North Carolina Pam Nolan”

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Posted 4 months ago

“I grew up in New Mexico eating lots and lots of chile ... red and green I now live on the East Coast and the only chile we have available in the stores is poblano, jalapeños and sometimes Anaheim but I have to roast them myself ... I was happy to find the chile here is already roasted and peeled. I bought the frozen mild whole green and the medium chopped green .. very happy with both Will order again !”

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Posted 4 months ago

“I received my order promptly and I've used the chili powder and I love it.”

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Posted 4 months ago

“This year’s chiles are the best ever! Big, meaty and magnificent. We had no spoilage and can’t wait to eat these wonderful chiles every week 😋”

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Posted 4 months ago

“Chiles arrived -in July- in great shape, shipping overnight. They are large, fresh and crisp. When I opened the box, I could smell earth and heat.”

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Posted 4 months ago

“As always, Hatch Roasted Green Chile hits a home run! Great flavor and fast, professional delivery!”

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Posted 4 months ago

“Their customer service is excellent, they will go above and beyond to assist you”

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Posted 4 months ago

“I am finding that Hatch chiles can enhance all kinds of dishes. Great product and great service.”

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Posted 4 months ago

Hi Laurie, We are thrilled to hear that we were able to provide you with such a positive experience. We truly care about our customers and believe that building good relationships with all of you will result in a more sustainable business over time. Thank you so much for the kind words and great review. We really appreciate it! Thank you for being a customer of the Hatch Chile Store! :) Thanks, Emily

Posted 4 months ago

“Nice having fresh, hot, peeled, and chopped green chile all sent right to your doorstep. I love this product, and The Hatch Chile Store has always provided me with great customer service!”

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Posted 4 months ago

“I have lived in New Mexico and fell in love with the red and green chile there. It’s very hard to get if you don’t know where to look. I’m glad I found this company! I’ve ordered twice from them and their products are authentic!!!”

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Posted 4 months ago

“I enjoy ordering all of my chile from the Hatch Chile Store. The products arrive in good time and ready for the freezer. Thank you for allowing this New Mexico native to get her chile fix through The Hatch Chile Store.”

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Posted 4 months ago

“This is an amazing company. Their chile is second to none. The customer service is phenomenal. I made a mistake when I ordered but they were happy to correct my mistake. I am a loyal customer from now on”

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Posted 4 months ago

“Everything I have gotten from them has been very good.”

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Posted 4 months ago

“I absolutely LOVE Hatch Chili. Youprovided excellent customer service when I experienced a problem with shipping! Your chilis are amazing and recipes will help me to enjoy them even more.”

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Posted 4 months ago

“There was confusion with my order being shipped. I was concerned due to the temps rising and the tamales being perishable. I received them with no ice left in the packs and the tamales room temperature. Not good. So if I order again I will wait until fall temps.”

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Posted 4 months ago

Hello Kimberly, Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 4 months ago

“The roasted green chili that I got from you was absolutely delicious period that being said you must have taken the chili's and put them in the packaging while they were still hot because it generates a lot of moisture that when they are thawed out I got almost a 1/2 a cup of water out of the bag”

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Posted 4 months ago

“Have been roasting fresh green chile from The Hatch Chile Store for years, and this year we decided it was time to let the experts do the job. We ordered roasted, peeled, and frozen green chile, and the product is wonderful. There is so much MORE to the pods! I guess my roasting tends to shrivel them up a bit. :-/ The flavor for the medium spiciness and level of spice is just awesome. Haven't tried the mild yet, but I've had it fresh and roasted it myself... I am sure it will be juuuuuusssst rrrrrriiiiiight! :-)”

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Posted 4 months ago

“Everything I’ve tried is Wonderfully delicious!”

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Posted 4 months ago

“I love this product. I add it in most everything I cook. It gives my soups, casseroles & Tex-Mex dishes the spice I enjoy.”

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Posted 5 months ago

Hi Mary, We are thrilled to hear that we were able to provide you with such a positive experience. We truly care about our customers and believe that building good relationships with all of you will result in a more sustainable business over time. Thank you so much for the kind words and great review. We really appreciate it! Thank you for being a customer of the Hatch Chile Store! :) Thanks, Emily

Posted 5 months ago

“Excellent products, fast delivery, reasonable prices especially with discounts.”

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Posted 5 months ago

The Hatch Chile Store is rated 4.7 based on 11,844 reviews