The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.70

4.7 Rating 11,845 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,845 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These were excellent and the only deficiency was user error in heating them. I used an Instapot and didn’t enter nearly enough time to heat them, so I kept having to add more time. Result being that they lost their crispness. Not a problem, the flavor was there and they were wonderful. Next time I’ll reheat them in the skillet and they will be wonderful. They may be a little expensive, but worth it, even when you don’t heat them correctly. Man it was nice to have real rellinoes and not what my home state tries to pass off.”

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Posted 11 months ago

“so far everything is great - still learning the best way to cook the chile rellenos.”

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Posted 11 months ago

“Customer service was excellent; kept us informed of ship date, etc. Recipient was very impressed with the packaging and rated the chile as AWESOME!”

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Posted 11 months ago

“Great Chile. Purchased both red and green. Arrived in timely manner. Made Chili and enchiladas. Seasoned perfectly”

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Posted 11 months ago

“Very pleased with the products that I purchased from your store. Hatch chiles are by far the best!”

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Posted 11 months ago

“I very much enjoy your products, but it seems to me that when someone is ordering gifts from your company online to be given to a third party, your website should have some place for the customer to fill out notifying who the gift is coming from so that the third party receiver of the gift knows who it is from.”

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Posted 11 months ago

Hey Robert, We appreciate the feedback! We hear you and this is something we would love to implement in the future. Please let us know if there is anything else you need. The Hatch Chile Store

Posted 11 months ago

“Love the product love the customer service will definitely be back for more and more and more”

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Posted 11 months ago

“This was a gift to my children and they have not let me know how they liked the chile yet. All was okay on my end except your website was not easy to navigate with too many options and you put their address as the billing address instead of mine.”

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Posted 11 months ago

“Chilie Rellenos are my favorite. These are the best”

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Posted 11 months ago

“We are very pleased with our recent purchase of a 2 foot ristra. It is beautiful in our home, and we look forward to using it!”

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Posted 11 months ago

“Ok well I gave 4 stars only because the first order I received was completely damaged. I will have to say customer service was excellent and as soon as they received my e-mail they sent two more jars out. Received both jars intact and within the week. This has to be the best chopped chili sauce I have ever tasted. I ordered both the green and the red and both are amazing. Not sure I can eat both jars in 7 days like it says on the jars but we will try !! LOL .”

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Posted 11 months ago

“Super company Super product Super service And you don’t find that today in one place but it’s this family’s mantra without saying it”

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Posted 11 months ago

“Everything we have tried is amazing! So fresh, full of flavor, thick (not watered down)! Nothing better available!”

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Posted 11 months ago

“Amazing product! My Husband and I LOVE our time in New Mexico. We travel to New Mexico yearly - there is so much to see and enjoy. I fell in love with the Sandia Ristras we would often see in the restaurants/stores and displayed on homes. My Husband purchased the 1.5 foot treated sandia ristras for me. It is so beautiful and arrived in perfect condition so we ordered another one plus a wreath!”

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Posted 11 months ago

“I love the variety that is offered and from a genuine home grown company!”

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Posted 11 months ago

“Very well-packed for shipping! The products I have tried so far are delicious! I'm getting hooked ! I saved the packaging from my last order so I can pack a couple of jars to take to Cancun this winter on vacation!”

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Posted 11 months ago

“Received 3 of 7 items I ordered almost 4 weeks after my order date. The other 4 items have not shipped. Customer service is nice.”

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Posted 11 months ago

“The chopped Hatch chiles are always added to a lot of my recipes. Would not want to be without them.”

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Posted 11 months ago

“I order my fresh roasted hatch chiles every year. This year I ordered the dijon mustard with hatch chiles and the ketchup with hatch chiles....OMG! Delicious!! They will just have to become part of my staples from the Hatch Chile Store, as well!”

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Posted 11 months ago

“Very disappointed in batter.”

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Posted 11 months ago

Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 11 months ago

The Hatch Chile Store is rated 4.7 based on 11,845 reviews