The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.70

4.7 Rating 11,844 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,844 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent 4 lbs fresh medium heat chile to a friend -Bee-bee - near Tampa, FL. So far she has made salsa, gumbo & linguini. She also gave some whole fresh chiles to friends. Bee-bee loves that her home smells "like a Mexican restaurant kitchen." I think that means two thumbs up!”

Helpful Report

(Hatch) - Posted 1 month ago

“I love getting the mild hatch chilies from your store because I know they are mild and not something else which can happen I. The stores”

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(Hatch) - Posted 1 month ago

“The Chile arrives fast and in great shape because it's packed well.”

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(Hatch) - Posted 1 month ago

“Fast delivery, fresh chiles in excellent condition!”

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(Hatch) - Posted 1 month ago

“OK, I have used Hatch Chile Stored for a long number of years now. The product is always great and the logistics which are very specific on my end (we have a party with about 200 guests) every year. They always find a way to get it done. More importantly, the product is outstanding. We order 300 lbs in different heat levels. The chiles are always fresher than you can find them in Texas. This year we literally had maybe 15 dead chiles out of 300 lbs. That is almost an impossibility. Living in Texas, everyone is happy with what Central Market, HEB and others bring in early in August. Hatch Chile Store blows them out of the market in terms of quality, heat and flavor. I cannot recommend this group highly enough.”

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Posted 2 months ago

“Quick order fulfillment. Chiles were in great shape when they arrived. Next time I'll probably get medium heat chiles. The hot are...bracing.”

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(Hatch) - Posted 2 months ago

“These were awesome, got them all roasted and frozen for the winter!”

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Posted 2 months ago

“The shipping was quick & efficient. The chiles were beautiful and the flavor excellent as always! It’s been a while since I last had them, and it is as I always remember them to be. Thanks!!”

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(Hatch) - Posted 2 months ago

“I love Hatch chili products. I miss the southwest, living in Pennsylvania! These green chili products help!”

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(Hatch) - Posted 2 months ago

“I ordered 5# of Hatch green chile for a birthday gift to my daughter that grew up in Albuquerque but now resides in Florida. The order was processed, packed and shipped in such a timely manner that the chiles were delivered early! I live in Colorado, and I love buying Hatch locally. Hatch Chile Store allows me to share with those who go without with easy ordering, very punctual shipping, and delivery of a still frozen or fresh order.”

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(Hatch) - Posted 2 months ago

“The sauce came packaged very well and arrived in a timely manner. I have not yet used it but I am sure it will be wonderful.”

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(Hatch) - Posted 2 months ago

“The ordering process was simple and easy to complete. My order arrived right on time and in perfect condition. We have already roasted and eaten some. Delicious.!”

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Posted 2 months ago

“We live in FL. They always arrive frozen. Always make the best green chili.”

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(Hatch) - Posted 2 months ago

“My chile arrive beautifully fresh fragrant and ready to roast! 10lbs of Hatch Green hot chile now sits in my freezer waiting to be used. I did make a Chile Verde Caldillo with potato's & ground beef and it was so delicious!”

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Posted 2 months ago

“Great way to get my Hatch green chiles even though I moved from NM. Received 25 lbs in one-day delivery and roasted them right away. Really high quality chiles. Looking forward to a year of enchiladas and homemade salsa.”

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Posted 2 months ago

“We miss getting chile from New Mexico when we were living there. We received our chile fresh and in a timely manner. It was shipped when it could be sent fresh. Thank you!”

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(Hatch) - Posted 2 months ago

“Myrna was great on phone. Need to work on distribution. Shouldn't get NM chili from New Jersey! Took a week to get through on phone.”

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(Hatch) - Posted 2 months ago

Hi George! We actually use these DC's to make our products more affordable as shipping from here in NM to the vast majority of the US would cost 30-35% more. I can ship a full truckload on a refrigerated semi for less than a dollar per case to the DC's, and still pay them to pick/pack the orders and ship ground for FAR less than shipping air from here right to a customer's door. Amazon does the same thing, taking products and storing/shipping from DC's as close to the major population centers as they can. We hope to grow enough this year to have the volume to hit minimum order thresholds to add a third location in Kansas this year to cover the middle of the country and cut down on thaws and shipping expense for our customers even further. I'm sorry you don't like this model, but we really do use it to make our chile more accessible to everyone :)

Posted 2 months ago

“My package of 6 ordered items came timely, accurately, and in good condition. I had a follow up question about one item which received a timely and helpful response,”

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(Hatch) - Posted 2 months ago

“Quick delivery and great flavor and temp.”

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(Hatch) - Posted 2 months ago

“These product are totally Awesome!! I highly recommend.”

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(Hatch) - Posted 2 months ago

The Hatch Chile Store is rated 4.7 based on 11,844 reviews