The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,849 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,849 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chiles I received were completely tasteless. Very disappointed knowing I paid $70.00 for my chiles. Mr. Arroyo Brentwood TN”

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Posted 1 year ago

Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 1 year ago

“Good chilies”

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Posted 1 year ago

“The service is excellent! The price is comparable with other sauces. I’m very happy with my order and look forward to enjoying my salsas, mustard and BBQ sauce! Thank you so much! 😍”

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Posted 1 year ago

“Great service especially considering replacement of delayed chilis. Chilis are very good. Hot are not that hot so next time I would order xx hot”

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Posted 1 year ago

“Customer service was helpful in understanding shipping and delivery. Wonderful family to do business with. Will shop with them again.”

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Posted 1 year ago

“I recommend it to everyone. I’m dissatisfied with this years order. It lacks any heat.”

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Posted 1 year ago

“I have ordered frozen and Fresh hatch chili for many years. This year I also ordered some Rellenos. Had some shipping delays but the customer service team kept me updated on progress. Then UPS lost my package. The customer service team authorized a replacement order which arrived in good shape. I will order again.”

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Posted 1 year ago

“We purchased the HOT whole roasted chili's - They tasted great!! We have now order the X-Hot chili's in the jar. I have no doubt they will be excellent as well!!”

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Posted 1 year ago

“Great chilis. Medium hot as advertised..sufficient quantity for the money”

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Posted 1 year ago

“Usually I roast my own chile but this year I treated myself to a shipment of already-roasted/peeled/chopped and wow, what a great product. I got a 5-lb shipment and it arrived frozen, in 1-lb re-sealable bags. Now I've got lots of chile and didn't have to do any of the work. I will buy this again!”

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Posted 1 year ago

“I ordered the medium Hatch Chili Sauce. I added a few enchilada ingredients and made enchiladas and they were fantastic.”

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Posted 1 year ago

“I ordered a box of the fresh red and also some of the frozen chopped green chile. Both arrived in perfect condition and I live in Pennsylvania! The fresh reds were great quality, with only a handful that were cracked but still usable as I bought these to make sauce. The frozen green chilies were beautifully cold packed (in fact I dont know how they offer such great shipping rates using all the shipping material that they did) and arrived rock solid even during the hot weather spike we had. I didn't take pictures of the green chile but here is one of the fresh reds. Highly recommend the Hatch Chile Store for quality ingredients and fantastic shipping rates. Thank you for making it possible for this NM girl to get her chile fix in PA!”

The Hatch Chile Store 5 star review on 2nd November 2023

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Posted 1 year ago

“Moved to the Pacific Northwest 30 years ago but still have to have my Hatch chile fix. Guess you can take the girl out of New Mexico but not New Mexico out of the girl! Had a snafoo with the delivery, not their fault but they still made it right. Count me as a loyal customer from here on.”

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Posted 1 year ago

“Hatch Chile! Is the most remarkable taste of any kind I have ever encountered, when introduced into other cuisines it is a real game changer! It was what was missing in Lobster roll, or a chicken casserole!”

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Posted 1 year ago

“First order had small chilis in the box but had great taste and cooked up great, the second order had bigger and thicker chilis in it, but was later in the growing season. Both orders were great and had a lot of flavor.”

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Posted 1 year ago

“I have ordered green chiles from The Hatch Cile Store since I don't travel thru Hatch like I used to. Your service and quality product is awsome. I also ordered some Tammales this year they were great also.”

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Posted 1 year ago

“I love the chili but not the months long delay”

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Posted 1 year ago

“Great store with great products!”

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Posted 1 year ago

“When we got the Chile's. First thing cook some up. And it is great. Color smell. Umm good.”

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Posted 1 year ago

“i am going to prepare a carnitas style pork cook....except i am bringing the flavor componets of the red chili sauce instead.....i think it will bill good........”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,849 reviews