The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,064 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1733

Anonymous

Anonymous // 01/01/2019

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“Order arrived on time nice and fresh . Shared with all my neighbors who loved them.”

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Posted 1 year ago

“Fresh firm chilies, quickly delivered to our door, in spite of Florida heat, they were perfect!”

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Posted 1 year ago

“I ordered 25 lbs of fresh green chili on Monday and it was at my front door in Idaho Friday morning. There was not one spoiled pepper in the entire box! I had it roasted, peeled and frozen that day, except what I had that evening with dinner. Everything from service quality to product quality is a 10 out of 10. Thank you. Eric B”

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Posted 1 year ago

“Arrived good, made chili relleno casserole today, next is going to try the green chili lasagna....web site recipes are awesome. Thanks”

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Posted 1 year ago

“I'm originally from New Mexico. And this is my first time ever ordering hatch chili. I live in Tucson, Arizona now. And I usually I am at the supermarket. But this year I Decided to order it from their website. And I was very disappointed. All my chili was curled up. I couldn't even toast it. There was a few rotten ones. I will never order from their website again. I had to pay extra money because the original price. They said they had up the price. So they asked me to add more money and I did. What a disappointment. Yes, I will just have to continue buying it at the supermarket. Actually probably cheaper now because of what? I paid for a little box with curled up chili.”

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Posted 1 year ago

“This year about 5-6 of the chiles were partially rotten and the majority of them were not fresh. Very different from the past years I have ordered.”

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Posted 1 year ago

“Everything is great but, My bag of beans where ripped open and spilled all over in the shipping box. :(”

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Posted 1 year ago

“Chiles Look so fresh. Cost is comparable to grocery store,however, quality is not the same.”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“I LOVE everything I order from Hatch Chili Store. Service is terrific and the products beyond...”

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Posted 1 year ago

“A good company. I made a mistake on an order, I e-mailed them, and they fixed it, great service.”

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Posted 1 year ago

“Chile arrived in Vero Beach, FL In perfect shape. Great service at this time of the year. I realize how my shipments are processed daily.”

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Posted 1 year ago

“Product and service are uniformly great and I have been ordering 25 lbs per year for a long time. HCS has always been willing to accommodate my travel schedule so that my shipment arrives when I am around to receive (and roast!) it. If you like NM cihle, this is your go-to supplier.”

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Posted 1 year ago

“Chilis arrived on time and in good shape. They were small this year, compared to past years, but still yummy.”

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Posted 1 year ago

“So far the medium chiles we ordered are much milder than what we would have expected.”

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Posted 1 year ago

“This is my 2nd year ordering green chilis. The 1st time I ordered the whole chilis and processed them myself. Shipping was a problem due to the extreme heat. This time I ordered processed/frozen whole chilis. They are amazing! No work, no fuss, just in the freezer they go! Your customer service is above reproach! Thanks to all for a great job, and you now have a customer for life!!”

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Posted 1 year ago

“I honestly wish I wasn't writing this. I had high hopes for my medium green chile. Alas, I could feed it to my dog - that's how much heat it doesn't have. Unfortunately, my order had melted before it arrived. I have refrozen it. I hope it works.”

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Posted 1 year ago

“Pre-ordered my green chili some time ago. I also bought at the time some frozen whole chile. I have been enjoying the frozen and looked forward to the fresh. It arrived a few days ago very fresh off the field. I am in Oregon and grew up in NM. I roasted the chile and it smelled great. Nothing like the scent of fresh roasting chiles. Now they are peeled and packaged to enjoy. Great deal on the pre-order.”

The Hatch Chile Store 5 star review on 17th August 2023

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Posted 1 year ago

“Not what I expected. We're not wroughten, just thin skinned. If roasted, makes it harder to peel , if at all. Thank you for your response and concern, however no need to replace. Thanks again.”

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Posted 1 year ago

“I love the dried hatch chili powder. I use it to make my own taco seasoning. And I also like the fact that I can buy dried posole. And it came quickly and packed well!!!”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,064 reviews