“
I ordered and when I opened the package the ice was gone ! I emailed about it and I was asked if I took a picture. I said no , but I will for next time if that happens ! I asked for a replacement and I have not received a response , I emailed again …. Nothing ! I emailed again and asked for a refund , still no response ! I had my bank get my money back ! Terrible way to treat your customers
”
posted 1 month ago
- Dale S
“
Ordered the bacon the first order had a bad odor to it ,the replacement order was delivered and there was no dry ice left and the bacon was not even cool to the touch and had to be thrown out. I requested a refund but have not seen anything yet.
”
posted 2 months ago
- Gary R
“
In fact I want nothing from you or your co except the promised refund.
”
posted 3 months ago
- Matt M
“
Pecans old, stale. Gave Daniel numbers off of the 6 packages and never heard back. Waste of money and was never offered a refund. Won't happen again.
”
posted 5 months ago
- Kathy
“
I did get a total refund even on the insurance the company has the customer pay for to protect the company in case the shipment doesn't arrive or in my case arrives thawed and nasty.
”
posted 5 months ago
- Peter W
“
I talked to Daniel who said he was the manager about receiving a refund or credit in the Amount of about $82.
”
posted 6 months ago
- "David S
“
I requested at least a partial refund instead and heard nothing but crickets after that.
”
posted 10 months ago
- Cynthia T
“
Tried to return for refund, was told I'd have to pay for shipping.
”
posted 11 months ago
- Lisa O
“
I hate to say that this is the worst chili I've ever had it is not roasted there's no flavor of roasting there's no flavor to the chili it's very blind and not even a little bit mild heat and I am very disappointed paying $65 for a 5 small bags also I requested my refund and nobody was returned to my call do not buy from this store it is not good hatch chili.
”
posted 1 year ago
- Julia Z
“
I made another phone call the week of November 15th and never received a call back, I then sent an email, again no response, I then filled out a report stating there was an issue with my order which I then received the response that you are out of the mild chopped green chilies that I had ordered and offered to send me the whole roasted mild chilies with a $10 refund or to send me some chopped from last years crop.
”
posted 2 years ago
- Grant M
